Help psw125 black 230v

tinio

Hello to all sorts, I have this sub woofer, since yesterday I do not work anymore '.
I've tried changing the fuse but as soon as I insert the power supply the fuse blows.
What can 'be?

in theory, the warranty is for 5 years, but in Italy there is no assistance.
I got it from then mrdiaworld official distributor

thank you very much

[Deleted User]

Hello,
Welcome to Polk's forum. Is the subwoofer an "export" version or is the "domestic" version. If you're not sure can you tell me what the fuse values are, current and voltage?
Regards, Ken

tinio

Hello, you DOMESTIC version.
The fuse is 800 but 250 v. .... I have changed from 5 to 800 m and 2 500 m but nothing, as soon as I plug the power supply does not turn on and skip 'anything.

thanks for help

tinio

help me ..... thank you ....

[Deleted User]

Hello,
The problem is more than just the AC fuse. The AC transformer has to be different to work with a higher voltage. You'll have to use a step down transformer to bring the 230V to 117v, then the sub will work properly.
Regards, Ken

tinio

hello, my subwoofer is a model European retail at 220 volts and has always worked perfectly, presenting the problem now that I said above ...

What should I do?!?

grazieee

[Deleted User]

Hello tinio,
Polk makes their subwoofers in two versions. One is called the "domestic" version and is intended for use with 117VAC and the second version is the "export" which operates at 220VAC. Which version do you have?
Regards, Ken

tinio

i have 220 volt

tinio

i'm from italy , cremona near milano

[Deleted User]

Thanks, I'll check with Polk for an Italian contact person.
Ken

tinio

Hopefully , thank you very much