My W4S DAC2 quit on me..

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Toolfan66
Toolfan66 Posts: 16,916
edited February 2014 in Going Digital
So I'm playing some tunes off my laptop the only source I use with my DAC, and it just quit putting out sound.

It powers up, everything looks normal from just looking at it, but it no longer puts out sound, unless I'm missing something here but I don't get it. When I disconnect the laptop sound will come out of its speakers..

I'm really bummed as I hate shipping gear to be fixed, yes it's still under warranty..
Post edited by Toolfan66 on
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  • erniejade
    erniejade Posts: 6,315
    edited February 2014
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    WOW. I am suprised. I have had mine for about 1.5 years without any issues. Maybe get the dsd upgrade while its in the shop!!

    Have you checked to make sure the souce is ok? Were you using it fix or Variable ?
    Klipsch The Nines, Audioquest Thunderbird Interconnect, Innuos Zen MK3 W4S recovery, Revolution Audio Labs USB & Ethernet, Border Patrol SE-I, Audioquest Niagara 5000 & Thunder, Cullen Crossover II PC's.
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  • SCompRacer
    SCompRacer Posts: 8,352
    edited February 2014
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    Mac or Windows laptop? Update or change anything of late? Mac had some software issues that were addressed.
    Salk SoundScape 8's * Audio Research Reference 3 * Bottlehead Eros Phono * Park's Audio Budgie SUT * Krell KSA-250 * Harmonic Technology Pro 9+ * Signature Series Sonore Music Server w/Deux PS * Roon * Gustard R26 DAC / Singxer SU-6 DDC * Heavy Plinth Lenco L75 Idler Drive * AA MG-1 Linear Air Bearing Arm * AT33PTG/II & Denon 103R * Richard Gray 600S * NHT B-12d subs * GIK Acoustic Treatments * Sennheiser HD650 *
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  • Toolfan66
    Toolfan66 Posts: 16,916
    edited February 2014
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    SCompRacer wrote: »
    Mac or Windows laptop? Update or change anything of late? Mac had some software issues that were addressed.

    Windows, and I haven't changed anything, this laptop is only used for music only, never surf the net or anything, I even swapped USB cables just in case, and nothing.

    I'm going to try another source tonight, but I still think something is up.

    I talked to Clint this morning, he said if that doesn't work get it ready to ship back and he will fix it..
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  • Face
    Face Posts: 14,340
    edited February 2014
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    First time I've heard of one of these failing. Good luck Larry.
    "He who fights with monsters should look to it that he himself does not become a monster. And when you gaze long into an abyss the abyss also gazes into you." Friedrich Nietzsche
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  • Toolfan66
    Toolfan66 Posts: 16,916
    edited February 2014
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    My DAC is fine!!!!

    I left it unplugged all day while at work, came home started from scratch, reloaded the software, set my DAC to fixed, and BAM!! Working like a charm..

    Not sure what happened but I will keep an eye on it...
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  • erniejade
    erniejade Posts: 6,315
    edited February 2014
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    Sweet!! If you ever figure out what happened let us know.
    Klipsch The Nines, Audioquest Thunderbird Interconnect, Innuos Zen MK3 W4S recovery, Revolution Audio Labs USB & Ethernet, Border Patrol SE-I, Audioquest Niagara 5000 & Thunder, Cullen Crossover II PC's.
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  • Toolfan66
    Toolfan66 Posts: 16,916
    edited February 2014
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    I will do, all day long I kept telling myself there is no way it's the DAC, I think it was a glitch in the laptop..
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  • VCoak
    VCoak Posts: 200
    edited February 2014
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    Larry,
    Have you looked at the W4S DAC-DSDse??? I am very close at buying either the se or the DSD. Opinions on the se? Some threads love it some say beyond the 64 (128) not so good.

    The DAC will be for a home digital music server. Currently an old hp laptop but waiting to see what the mac mini's will look like.

    mco
    W4S SX-1000, Adcom gfp-750, Polk 1.2tl, W4S DAC 2 DSDse, 2012 mac mini (mod), JRivers ver. 19, WD Cloud NAS 2 t.b., Monster Cable AVS-2000 signature, Doug's Alpha I/C & Doug's biwire 6' speaker cables
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  • heiney9
    heiney9 Posts: 25,082
    edited February 2014
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    99% of the time it's software related when it comes to USB and a computer for audio. Glad it worked out for you.

    H9
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | EE Mini Max Supreme DAC | MIT Shotgun S1 | Pangea AC14SE MKII | Legend L600 | BlueSound Node 3 - Tubes add soul!
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