Big Green Egg catastrophe!

Dabutcher
Dabutcher Posts: 2,597
edited January 2014 in The Clubhouse
I was putting a turkey on my medium BGE yesterday and opened the top and the whole top half of grill fell out of metal hoop and broke into fifty pieces! Probly going to cost me two bills to replace it. WTF? Peace. D
MIT Magnum MH-750, Monster HTS 5100MKII, Sony 77" Class - A80CJ Series - 4K UHD OLED,PS4, Def Tech 15” sub,LSIM 706c, Sunfire Signature Grand 425 x 4,Parasound hca 120, LSiM 702 x 4, Oppo 103D, SDA SRS 1.2, Pioneer Elite SC63 , Pioneer Elite BDP-05 “Why did you get married if you wanted big speakers?”
Post edited by Dabutcher on
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  • txcoastal1
    txcoastal1 Posts: 13,336
    edited January 2014
    I would've had a conniption

    ......but remember what happened to Humpty Dumpty
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
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    erat interfectorem cesar et **** dictatorem dicere a
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  • dkg999
    dkg999 Posts: 5,647
    edited January 2014
    I've heard lots of stories about how fragile the BGE is. Hopefully they have good customer service!
    DKG999
    HT System: LSi9, LSiCx2, LSiFX, LSi7, SVS 20-39 PC+, B&K 507.s2 AVR, B&K Ref 125.2, Tripplite LCR-2400, Cambridge 650BD, Signal Cable PC/SC, BJC IC, Samsung 55" LED

    Music System: Magnepan 1.6QR, SVS SB12+, ARC pre, Parasound HCA1500 vertically bi-amped, Jolida CDP, Pro-Ject RM5.1SE TT, Pro-Ject TubeBox SE phono pre, SBT, PS Audio DLIII DAC
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  • Msabot1
    Msabot1 Posts: 2,098
    edited January 2014
    That is lousy....next time,get a Webber....
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  • EndersShadow
    EndersShadow Posts: 17,596
    edited January 2014
    Any chance cold temps + materials played a factor?

    My parents gave me a nice weber for our wedding present and once we get into a house my father in law has a professional 3 piece propane setup he's going to give me.

    Nothing like grilling out!
    "....not everything that can be counted counts, and not everything that counts can be counted." William Bruce Cameron, Informal Sociology: A Casual Introduction to Sociological Thinking (1963)
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  • Dabutcher
    Dabutcher Posts: 2,597
    edited January 2014
    It was cold out yesterday? Only thing I can think of is that the bolt and nut that holds the metal ring that holds top on worked its way loose?
    MIT Magnum MH-750, Monster HTS 5100MKII, Sony 77" Class - A80CJ Series - 4K UHD OLED,PS4, Def Tech 15” sub,LSIM 706c, Sunfire Signature Grand 425 x 4,Parasound hca 120, LSiM 702 x 4, Oppo 103D, SDA SRS 1.2, Pioneer Elite SC63 , Pioneer Elite BDP-05 “Why did you get married if you wanted big speakers?”
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  • toucanet
    toucanet Posts: 580
    edited January 2014
    Dabutcher,

    If you are the original owner, call the "mothership" and speak with them about your incident. BGE is usually pretty good about making their customers whole at the end of the day.

    The phone number is 770.934.5300.

    I've had my Large since 1998 and they have taken care of my needs very satisfactorily.

    Good luck and keep us posted as to how things turn out for you.
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  • toucanet
    toucanet Posts: 580
    edited January 2014
    Also, if you are not already a member of the http://eggheadforum.com/ you should join. Sometimes discounts and specials are announced to those members before the general public.
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  • Dabutcher
    Dabutcher Posts: 2,597
    edited January 2014
    Thanks for that advice. Replacement top half is $145.00. But I will call the " Mothership" thanks. D
    MIT Magnum MH-750, Monster HTS 5100MKII, Sony 77" Class - A80CJ Series - 4K UHD OLED,PS4, Def Tech 15” sub,LSIM 706c, Sunfire Signature Grand 425 x 4,Parasound hca 120, LSiM 702 x 4, Oppo 103D, SDA SRS 1.2, Pioneer Elite SC63 , Pioneer Elite BDP-05 “Why did you get married if you wanted big speakers?”
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  • treitz3
    treitz3 Posts: 19,220
    edited January 2014
    That's a real bummer, Dabutcher. Do you know what caused it?
    Msabot1 wrote: »
    That is lousy....next time,get a Webber....

    Sorry bub but there is no substitute for a BGE. Well, unless you have a kuboto kobado grill. The next step up would be what Guy Fieri has in his backyard. Don't get me wrong, Webber grills are good but.....well, I'll just leave it at that.

    Tom
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • warren
    warren Posts: 756
    edited January 2014
    Msabot1 wrote: »
    That is lousy....next time,get a Webber....
    Imu no broke..
    Some final words,
    "If you keep banging your head against the wall,
    you're going to have headaches."
    Warren
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  • jbooker82
    jbooker82 Posts: 1,627
    edited January 2014
    msabot1 wrote: »
    that is lousy....next time,get a webber....
    +1
    hahaha
    AVR: Onkyo Tx-NR808
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  • Dabutcher
    Dabutcher Posts: 2,597
    edited January 2014
    Last night ordered top half of medium BGE from local Poolside Egg dealer that my wife bought it for me from. $145.00. Today I called BGE customer service and told them about my dilemma. They are shipping one to me for $95.00 plus twenty for shipping. I cancelled the local order. Thanks for all the help. D
    MIT Magnum MH-750, Monster HTS 5100MKII, Sony 77" Class - A80CJ Series - 4K UHD OLED,PS4, Def Tech 15” sub,LSIM 706c, Sunfire Signature Grand 425 x 4,Parasound hca 120, LSiM 702 x 4, Oppo 103D, SDA SRS 1.2, Pioneer Elite SC63 , Pioneer Elite BDP-05 “Why did you get married if you wanted big speakers?”
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  • sucks2beme
    sucks2beme Posts: 5,606
    edited January 2014
    The big green egg is different. It's the best slow cooker out there.
    Some day, one will be mine.
    "The legitimate powers of government extend to such acts only as are injurious to others. But it does me no injury for my neighbour to say there are twenty gods, or no god. It neither picks my pocket nor breaks my leg." --Thomas Jefferson
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  • Msabot1
    Msabot1 Posts: 2,098
    edited January 2014
    Looks like a very nice grill..I'd like to try one out sometime...however I don't know how different it is..they have been using a variation of that in Japan for hundreds of years....
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  • sucks2beme
    sucks2beme Posts: 5,606
    edited January 2014
    We've been just throwing heat at it (using fuel) to slow cook. A small well insulated device is sure new
    to us. Witness all the "Weber" comments above. I've seen this in action at the local BBQ place.
    "The legitimate powers of government extend to such acts only as are injurious to others. But it does me no injury for my neighbour to say there are twenty gods, or no god. It neither picks my pocket nor breaks my leg." --Thomas Jefferson
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  • toucanet
    toucanet Posts: 580
    edited January 2014
    Fixed it for you Tom
    treitz3 wrote: »

    Sorry bub but there is no substitute for a BGE. Well, unless you have a "Komodo Kamado" grill. The next step up would be what Guy Fieri has in his backyard. Don't get me wrong, Webber grills are good but.....well, I'll just leave it at that.

    Tom

    This is the ultimate:
    http://www.komodokamado.com/product-category/grills/32-big-bad-komodo/
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  • toucanet
    toucanet Posts: 580
    edited January 2014
    Dabutcher wrote: »
    Last night ordered top half of medium BGE from local Poolside Egg dealer that my wife bought it for me from. $145.00. Today I called BGE customer service and told them about my dilemma. They are shipping one to me for $95.00 plus twenty for shipping. I cancelled the local order. Thanks for all the help. D

    That's good news. I recommend asking them if there is a max "torque" number to tighten the band on the lid to. There was one for mine when I bought it back in 1998 but the material, etc. has changed since then. You can also get on the BGE forums and post the question. I ended up adding a lock washer and extra nut to each of the bolts just because I had them around.
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  • toucanet
    toucanet Posts: 580
    edited January 2014
    If you end up having to replace your gaskets, I recommend reading this blog and similar ones:

    http://eggheadforum.com/discussion/1160958/food-safety-cotronics-and-rutland-gaskets

    I had to replace my gaskets and decided to instal one Cotronics gasket on the lower level. You can find all the details for replacing gaskets correctly.

    I've had my BGE since 1998 or 1999. I have not had any problems to complain about. If you get the itch to upgrade your BGE to something considered a "step up" over the BGE, check out www.komodokamado.com.

    Caution, they are a bit pricey.
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  • treitz3
    treitz3 Posts: 19,220
    edited January 2014
    toucanet wrote: »
    Fixed it for you Tom

    HAHA!!! I flubbed that one up didn't I? I was close but definitely don't qualify for the cigar. Thanks for correcting that for me.

    Tom
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
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  • agco
    agco Posts: 36
    edited January 2014
    terrrrrrible. probably the cold weather.
    ht rm.:loneranger:
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