Parts Needed - Broke the tabs for RC85i that hold it in wall
Does anyone know where I can get parts for the RC85i speakers?
I was trying to install the RC85i in-wall speakers in my house and I accidently broke or lost 4 of the tabs that attach to the screws and are used to secure the speakers into the wall. I would like to go ahead and order like 6 to 10 of them because I plan to install about 8 more speakers for my whole home audio.
I have sent two emails to the Polk customer service in the past two weeks and have not gotten an answer. I have about $15,000 worth of polk speakers all throughout my home. I am dissapointed because I can not even get a response from the polk customer service. I have a big hole in my wall that is driving me and my wife nuts.
I swear if I do not get an answer back by mid next week, I am going to send an email to Klipsch, Speakercraft, B&W, and Difinitive technologies and see who responds first and that will be who I buy my future audio from. If you can help me or point me in the right direction, it would be greatly appreciated.
I was trying to install the RC85i in-wall speakers in my house and I accidently broke or lost 4 of the tabs that attach to the screws and are used to secure the speakers into the wall. I would like to go ahead and order like 6 to 10 of them because I plan to install about 8 more speakers for my whole home audio.
I have sent two emails to the Polk customer service in the past two weeks and have not gotten an answer. I have about $15,000 worth of polk speakers all throughout my home. I am dissapointed because I can not even get a response from the polk customer service. I have a big hole in my wall that is driving me and my wife nuts.
I swear if I do not get an answer back by mid next week, I am going to send an email to Klipsch, Speakercraft, B&W, and Difinitive technologies and see who responds first and that will be who I buy my future audio from. If you can help me or point me in the right direction, it would be greatly appreciated.
Post edited by BtrSound on
Comments
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You will have better luck if you call them Monday morning.Home Theater
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Yeah, that's an answer I've given people before, but they do have a customer service email address. Things like this aren't so urgent that you need to speak to a live person in real time. I sent a question to polkcs@polkaudio.com on October 17 and never got a response. I'm wondering what's up with the famed Polk CS. Perhaps there's a problem with their email...?You will have better luck if you call them Monday morning. -
Phone is always best...
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Absolutely agree, but 2 weeks for email... 7 weeks and nothing? C'mon man!ken brydson wrote: »Phone is always best... -
mdaudioguy wrote: »Absolutely agree, but 2 weeks for email... 7 weeks and nothing? C'mon man!
Sometimes emails slip thru the cracks. Call, someone answers, problem solved.... -
I never use email because emails are too easy to ignore. When you call someone has to answer the phone.
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Really. Please leave a message.I never use email because emails are too easy to ignore. When you call someone has to answer the phone.
