Polk Audio 5000 Soundbar Installation

Winona
Winona Posts: 3
After purchasing the PA 5000 soundbar I followed the simple installation hooking the Digital Optical cable out from the TV to the sound bar. Sounds great. My problem is I am not getting any sound from the DVD Player/Tuner. The TV is already configured with two HDMI cables; one to the back of the cable box and the other to the back of the DVD player. At the instruction of the guys at Best Buy I went into Custom Settings on the DVD player menu and turned "On" the Audio (HDMI)...Still nothing. I've pretty much tried every single and combination setting but still cannot get any sound from the DVD player. Anyone who might have some advice would be much appreciated. thanks
Post edited by Winona on

Comments

  • tonyb
    tonyb Posts: 32,981
    edited November 2013
    Look at what input the HDMI cable is hooked up from the dvd player to the tv. If for instance if you plugged it into "input2" then you need to change the TV's input to that when watching a dvd.

    This is a dvd player, not a Blu-ray player ?
    Also, make sure the audio out is turned on in the TV's menu.
    No receiver in the mix ?
    HT SYSTEM-
    Sony 850c 4k
    Pioneer elite vhx 21
    Sony 4k BRP
    SVS SB-2000
    Polk Sig. 20's
    Polk FX500 surrounds

    Cables-
    Acoustic zen Satori speaker cables
    Acoustic zen Matrix 2 IC's
    Wireworld eclipse 7 ic's
    Audio metallurgy ga-o digital cable

    Kitchen

    Sonos zp90
    Grant Fidelity tube dac
    B&k 1420
    lsi 9's
  • Winona
    Winona Posts: 3
    edited November 2013
    Thanks for reply. I went ahead and reversed the HDMI connections as you recommended....Still no DVD capability....Just getting cable tv through the blue ray connection.

    No it's not a Blu-ray player. It's a home theater system that has the DVD and radio tuner in the component.
    Don't have a seperate receiver and I have tried it with the TV audio on and off. thanks for trying to help
  • tonyb
    tonyb Posts: 32,981
    edited November 2013
    I didn't say reverse any connection. Did you change the input on the tv to match what input the dvd player is plugged into ?
    HT SYSTEM-
    Sony 850c 4k
    Pioneer elite vhx 21
    Sony 4k BRP
    SVS SB-2000
    Polk Sig. 20's
    Polk FX500 surrounds

    Cables-
    Acoustic zen Satori speaker cables
    Acoustic zen Matrix 2 IC's
    Wireworld eclipse 7 ic's
    Audio metallurgy ga-o digital cable

    Kitchen

    Sonos zp90
    Grant Fidelity tube dac
    B&k 1420
    lsi 9's
  • Winona
    Winona Posts: 3
    edited November 2013
    Okay, bad choice of words. The HDMI "out" from the player to HDMI "in" on TV.