PSW125 sub not working

Darkhawk141
Darkhawk141 Posts: 6
edited October 2013 in Speakers
I have a psw125 sub that is connected to a dennon amp, it was working untill I turned up the bass for a song on the radio and now basically it doesn't work, it gets power but no sound comes out of it, how do I fix this ?
Post edited by Darkhawk141 on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited October 2013
    Hello Darkhawk141,
    Welcome to Polk's forum. Is the LED illuminated on the amplifier's input plate?
    Regards, Ken
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  • Darkhawk141
    Darkhawk141 Posts: 6
    edited October 2013
    The LED is illuminated on the back of the sub if that's what you mean
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  • F1nut
    F1nut Posts: 50,734
    edited October 2013
    It would seem the plate amp is still working, so you probably blew out the voice coil. Time to buy a new sub.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • Darkhawk141
    Darkhawk141 Posts: 6
    edited October 2013
    Ok thanks I am going to try it on my computer see if it is the dennon that is the problem if not not sure if it's in warranty :(
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  • Eocuph
    Eocuph Posts: 75
    edited October 2013
    I would take out the subwoofer and test it on a different amplifier to see if it works.
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  • F1nut
    F1nut Posts: 50,734
    edited October 2013
    It's not your Denon. By cranking up the bass you over drove the sub damaging the voice coil. That is not covered under anyone's warranty.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • Darkhawk141
    Darkhawk141 Posts: 6
    edited October 2013
    I am running it off my computer, it gets sound and bass but it's very quiet any ideas ?
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited October 2013
    Let's try a test. Do you have a DVD or CD player? If so, connect the right and left audio outputs of the player to the corresponding right and left inputs of the sub. Then start playing a CD, there should be plenty of bass coming from the sub when the sub's volume is set to the 9:00 o'clock position.
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  • Darkhawk141
    Darkhawk141 Posts: 6
    edited October 2013
    Ok thanks I will try that.
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  • tonyb
    tonyb Posts: 33,002
    edited October 2013
    A man's got to know his limitations....

    wait....that belongs in the movie quotes thread. Though also appropriate in this one.
    HT SYSTEM-
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  • Darkhawk141
    Darkhawk141 Posts: 6
    edited October 2013
    I tried it with a blu ray player, but it still had low sound.
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited October 2013
    Hello,
    Thanks for doing the test. It could be either the bass amplifier or the woofer, give Polk's CS department a call at: 1-800-377-7655 or via email to: polkcs@polkaudio.com for help. If you've owned it less than five years and are the original owner be sure to have the date and place of purchase handy when you call.
    I'm sorry you're having a problem, but Polk will help you out.
    Regards, Ken
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  • audiomagnate
    audiomagnate Posts: 48
    edited October 2013
    Blown woofers are easy to diagnose, gently push on the dust cap with all five fingers and if it's blown you will hear rubbing in most cases. The fact that there is low output makes me think it might be the amp. Voice coils either open up completely (no sound at all) or become unraveled when overheated and loudly buzz and distort.
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