Soundbar 5000 and Direct TV remote

scollette

I just installed the Soundbar 5000 and I tried to set it up where the Direct TV remote controls the volume through the learning feature on the soundbar without any luck.

I made sure I switched the remote over to IF, manual said RF wont work, signal before going through the learning steps.

Just wondering if there is any special steps I should do with the Direct TV (Genni) remote?

Thanks in advance for any help you can provide.

- Shawn

[Deleted User]

Hello Shawn,
Welcome to the Polk forum. It's probably best to give the guys at Polk CS a call at: 1-800-377-7655, I'm sure they can be of help.
Regards, Ken

bae1161

Any luck with figuring out a solution with DirecTV and the 5000?