Broke my Triton power conditioner last night

BlueFox
BlueFox Posts: 15,251
edited August 2013 in Electronics
Last night I was playing the system at an obscene level when the power went off. At first I thought the breaker on the dedicated 20 amp circuit tripped, but it was okay. It turns out the Triton switched off. After turning it on, powering up everything else, it started buzzing, a really loud buzz. Prior to this, it was dead silent.

After troubleshooting this morning, I determined it is a load related issue. It only starts when both amps are on. Turn either off, and it stops. While half a stereo is better than no stereo, I can't live with that.

The first thing I did was replace the Triton with a Panamax 5300, which has both a voltage and amp meter on it. After powering up the amps, it indicated they draw 7 amps at idle. Then I remembered I recently put a Hydra AV in my HT, so once again I went through the ordeal of swapping power conditioners, and the two channel is now using the AV, and the HT got its Panamax back.

I emailed Shunyata customer service and hopefully can get the Triton sent back next week for repair. I think once I get a few extra dollars I will buy another Triton, and use one for the amps, and the other for everything else. This will provide me with a spare in case this happens again.

Two channel gear which caused the issue.

Pass Labs X600.5 amps (2)
Pass Labs XP-20 pre-amp
Bryston BDP1 digital file player
Bryston BDA2 DAC
Sony XA-5400ES SACD player
Aerial Acoustics 7T speakers
All cables are Shunyata Zytron models

The music was rock, and the pre was in the 70s, but I didn't measure the SPL. It was loud, but sounded great.

While disappointed, I realize that things break. At least I have the Hydra AV to fall back on, and this isn't as big a problem as when one of my previous amps broke.
Lumin X1 file player, Westminster Labs interconnect cable
Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
Magico S5 MKII Mcast Rose speakers; SPOD spikes

Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
Shunyata Sigma XLR analog ICs, Sigma speaker cables
Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
Three 20 amp circuits.
Post edited by BlueFox on

Comments

  • F1nut
    F1nut Posts: 50,567
    edited August 2013
    Doo doo happens. I would be interested to know what caused the issue.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • headrott
    headrott Posts: 5,496
    edited August 2013
    F1nut wrote: »
    Doo doo happens. I would be interested to know what caused the issue.

    Ditto.

    Glad you are able to listen to the system though BF.
    Relayer-Big-O-Poster.jpg
    Taken from a recent Audioholics reply regarding "Club Polk" and Polk speakers:
    "I'm yet to hear a Polk speaker that merits more than a sentence and 60 seconds discussion." :\
    My response is: If you need 60 seconds to respond in one sentence, you probably should't be evaluating Polk speakers.....


    "Green leaves reveal the heart spoken Khatru"- Jon Anderson

    "Have A Little Faith! And Everything You'll Face, Will Jump From Out Right On Into Place! Yeah! Take A Little Time! And Everything You'll Find, Will Move From Gloom Right On Into Shine!"- Arthur Lee
  • BlueFox
    BlueFox Posts: 15,251
    edited August 2013
    F1nut wrote: »
    Doo doo happens. I would be interested to know what caused the issue.

    Same here. One of the features of the Triton technology is it is completely passive, no active components in it. Other than maybe the surge protection device. I also posted this in the Shunyata section of AudioAficiando, and the founder of Shunyata answers questions, and provides insight into power related issues. Hopefully, he will chime in.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • headrott
    headrott Posts: 5,496
    edited August 2013
    Was it too much current or voltage draw maybe? I would guess current more than voltage. I'm sure you know them, but here are the specs:

    Maximum Voltage: 130 VAC (non regulated)
    Maximum Continuous Current: 20 Amps
    Maximum Instantaneous Current: >100 Amps (8 ms)
    Over voltage surge suppression: 20,000 Amps
    Over current protection: Hydraulic Electromagnetic Breaker
    Dimensions (WHD): 17"x5.7"x16.3"
    Weight: 38 lbs
    Relayer-Big-O-Poster.jpg
    Taken from a recent Audioholics reply regarding "Club Polk" and Polk speakers:
    "I'm yet to hear a Polk speaker that merits more than a sentence and 60 seconds discussion." :\
    My response is: If you need 60 seconds to respond in one sentence, you probably should't be evaluating Polk speakers.....


    "Green leaves reveal the heart spoken Khatru"- Jon Anderson

    "Have A Little Faith! And Everything You'll Face, Will Jump From Out Right On Into Place! Yeah! Take A Little Time! And Everything You'll Find, Will Move From Gloom Right On Into Shine!"- Arthur Lee
  • BlueFox
    BlueFox Posts: 15,251
    edited August 2013
    headrott wrote: »
    Was it too much current or voltage draw maybe? I would guess current more than voltage.

    I don't know, but your guess is reasonable. These amps eat current like Wimpy eats hamburgers. It still works fine, except for the buzz. It will be interesting to find out the problem.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    edited August 2013
    I received an email tonight from the founder of Shunyata. He said the vibration noise is from the electro-magnetic breaker that tripped when I was blasting the system. It is designed to trip at a little less than 20 amps, and he suggested I get another line just for the amps. I might do that, but also get another Triton, and distribute an amp on each line. The rest of the gear is low current; a Bryston BDP1 digital file player, Bryston BDA2 DAC, Pass XP-20, and a Sony XA-5400ES SACD player. When the Triton tripped, the Sony was on, but not in use.

    Anyway, I should have it back by Friday, and good as new.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • F1nut
    F1nut Posts: 50,567
    edited August 2013
    You should be able to reset the breaker yourself, if it happens again.
    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."


    President of Club Polk

  • headrott
    headrott Posts: 5,496
    edited August 2013
    ^^^Yeah I would think so^^^ Glad it wasn't anything that needed to be replaced? Or, was it a one time trip electro-magnetic breaker?
    Relayer-Big-O-Poster.jpg
    Taken from a recent Audioholics reply regarding "Club Polk" and Polk speakers:
    "I'm yet to hear a Polk speaker that merits more than a sentence and 60 seconds discussion." :\
    My response is: If you need 60 seconds to respond in one sentence, you probably should't be evaluating Polk speakers.....


    "Green leaves reveal the heart spoken Khatru"- Jon Anderson

    "Have A Little Faith! And Everything You'll Face, Will Jump From Out Right On Into Place! Yeah! Take A Little Time! And Everything You'll Find, Will Move From Gloom Right On Into Shine!"- Arthur Lee
  • WLDock
    WLDock Posts: 3,073
    edited August 2013
    I would guess you purchased the Triton with the thought that it was a power distribution system capable of dealing with the Pass amps...why would you need two of them? They make a bold claim:
    ** None of the Hydra models limit maximum current and all are rated a 20 amps continuous with 40-50amp peak current available. There are NO internal limitations to peak or continuous current in ANY Hydra model. All Hydra models are measured to test and ultimately prove their efficiency in current delivery to ANY complete high-current system, amplifier, projector or recording panel!

    Your Pass amps output is rated at Peak: Maximum Volts= 99 / Maximum Amps = 36 ~ 3564 watts. They are for sure Beasts! However, loud music or not, I'm sure you were not even close to the max rated output power of 1200 watts @ 4 Ohms.... The power compression of your speakers would let you know.

    Everything breaks! We all know that. However, it seems one would want to know why did the unit fail? It would seem that a single unit should be able to handle both amps based on their claims. Getting another unit is one way of dealing with it...

    Why not get the repaired unit back....and instead of spending more coin on another unit that did not meet its claim....get a revenue grade meter for your stereo line and blast the system again and see what your peak volts and current reading are. Then if it fails again...the conversation with Shunyata should be interesting. Heck, I would get Pass involved as well....what are their thoughts and recommendations?
    2.2 Office Setup | LG 29UB55 21:9 UltraWide | HP Probook 630 G8 | Dell Latitude | Cabasse Stream Amp 100 | Boston Acoustics VS 240 | AUDIORAX Desk Stands | Mirage Omni S8 sub1 | Mirage Omni S8 Sub2
  • BlueFox
    BlueFox Posts: 15,251
    edited August 2013
    F1nut wrote: »
    You should be able to reset the breaker yourself, if it happens again.

    Resetting the breaker isn't an issue. After tripping, and resetting, it started giving a loud buzzing/vibrating noise with current going through it. All I had to do was turn both amps on, and once they reached idle it started buzzing. Prior to the trip, the Triton was utterly quiet. The amps run in class A up to around 100w, and together pull 7-10 amps at idle. Personally, I suspect it was just a weak, bad breaker, and the replacement should be fine.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    edited August 2013
    So, I responded to his email last night, and mentioned that if I owed anything then have the CS rep contact me, and I will gladly pay. After all, usually you at least have to pay shipping back for repair. They had UPS come by the house and pick it up, no charge. Anyway, this is the first line in his reply this morning.

    "First, we never charge for a repair of our products even if they were out of the warranty period, which yours is not."

    Time to break it again. :twisted:

    Only kidding. I have no need for music as loud as it was when this happened. I'm surprised the speakers didn't go up in flames.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • zingo
    zingo Posts: 11,258
    edited August 2013
    BlueFox wrote: »
    After tripping, and resetting, it started giving a loud buzzing/vibrating noise with current going through it.

    I hate anything similar to that noise, and you really can't turn it off fast enough, even if nothing is being damaged. It sounds like Shunyata is taking care of you which is all that matters.
  • BlueFox
    BlueFox Posts: 15,251
    edited August 2013
    Just received my repaired Triton power conditioner with a new breaker. It is installed and working like a charm. Other than music, I can't hear a thing, which is how it should be.

    Aside from being inconvenient, this didn't cost me a penny, and wasn't a bad repair experience. Shunyata had UPS come by and pick it up. The founder contacted me via email to let me know what happened, and it was fixed and shipped back the day after they received. They even included a set of spikes and saucers as a gift. So, now I can rave about how well their cables and power conditioners work, and rave about their customer service when the rare incident happens.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • drumminman
    drumminman Posts: 3,396
    edited August 2013
    Was the issue something besides the breaker? Wonder what was causing the buzzing noise and what the repair consisted of.
    "Science is suppose to explain observations not dismiss them as impossible" - Norm on AA; 2.3TL's w/sonicaps/mills/jantzen inductors, Gimpod's boards, Lg Solen SDA inductors, RD-0198's, MW's dynamatted, Armaflex speaker gaskets, H-nuts, brass spikes, Cardas CCGR BP's, upgraded IC Cable, Black Hole Damping Sheet strips, interior of cabinets sealed with Loctite Power Grab, AI-1 interface with 1000VA A-L transformer
  • BlueFox
    BlueFox Posts: 15,251
    edited August 2013
    drumminman wrote: »
    Was the issue something besides the breaker? Wonder what was causing the buzzing noise and what the repair consisted of.

    Caelin said the breaker was generating the noise, and the more current through it, the louder the noise. The Pass amps, combined, draw over 7 amps at idle, according to the amp meter on a Panamax 5300, and once they came up to idle the noise was very obvious. They replaced the breaker. Everything else in a Triton is passive, but I suppose it is possible another part could fail.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • BlueFox
    BlueFox Posts: 15,251
    edited August 2013
    While I can't prove it, I swear the Triton sounds better after repair than before I broke it. Maybe my amps are settled in after whatever number of hours they have played since I got them last month.
    Lumin X1 file player, Westminster Labs interconnect cable
    Sony XA-5400ES SACD; Pass XP-22 pre; X600.5 amps
    Magico S5 MKII Mcast Rose speakers; SPOD spikes

    Shunyata Triton v3/Typhon QR on source, Denali 2000 (2) on amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.