Computer help needed again, Adobe issues...

starkiller
starkiller Posts: 2,723
edited May 2013 in The Clubhouse
Well, a few months ago i noticed that the newsletter our ROA sends out was no longing working for me. I clicked on download/run and nothing happens..my wife gets the same email and it works fine on her computer. She has a wireless connection to my main one. Wasn't a huge biggie since she got the same email so eh...however i have now been trying to read reviews and download manuals and most of them seem to be on pdf and no go. I click run and nothing happens...screen just sits there fat dumb and happy:mrgreen:

Went to the Adobe site to download Adobe Reader, says to click run and then wait for the security box to pop up. I click run and that's all that happens. Zipp, zero and zilch. What i be doing wrong or is there another issue at work here?

thanks in advance for all the thoughts..good and bad:eek:
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  • zane77
    zane77 Posts: 1,696
    edited May 2013
    Did you have Adobe before? Did you delete any old version before trying to install the new one?
    Home Theater
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  • AsSiMiLaTeD
    AsSiMiLaTeD Posts: 11,726
    edited May 2013
    Get a Mac...













    I'm totally joking, adobe reader and flash suck just as bad on the Mac as they do in windows!
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  • starkiller
    starkiller Posts: 2,723
    edited May 2013
    I prefer Wendy's actually :)


    Yep, had Adobe before and all was well with the world...
    Computer room Hegeman 1 SpeakersM&K VX-80 subKenwood DP-7010Cambridge Audio CXC Transport Rega DACPrimaLuna Prologue Four AmpAric Audio Tube PreampGarage Jennings Research SquareCustom tube preampCrown XLS-1000Denon DCD-1500II Modded MSB Link DAC
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  • EndersShadow
    EndersShadow Posts: 17,590
    edited May 2013
    Couple questions: What browser are you using and what Operating system are you running Windows wise (Vista, 7, 8, etc)?

    Also do you have the pop up blocker turned ON in whatever browser you are using? That may stop you from seeing the prompts you need to see after clicking "Run".

    Personally I have used Firefox since it came out so if your using Internet Explorer I can be of somewhat minimal help as I always use it to install things.
    "....not everything that can be counted counts, and not everything that counts can be counted." William Bruce Cameron, Informal Sociology: A Casual Introduction to Sociological Thinking (1963)
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  • starkiller
    starkiller Posts: 2,723
    edited May 2013
    Using Explorer 8 and Windows 7, i don't understand how it could go from working to not..??
    Computer room Hegeman 1 SpeakersM&K VX-80 subKenwood DP-7010Cambridge Audio CXC Transport Rega DACPrimaLuna Prologue Four AmpAric Audio Tube PreampGarage Jennings Research SquareCustom tube preampCrown XLS-1000Denon DCD-1500II Modded MSB Link DAC
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  • Sherardp
    Sherardp Posts: 8,038
    edited May 2013
    Uninstall any old version of the software. Also use CCleaner to clean any registry entries the program made, then go for the new install.
    Shoot the jumper.....................BALLIN.............!!!!!

    Home Theater Pics in the Showcase :cool:

    http://www.polkaudio.com/forums/showcase/view.php?userid=73580
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  • goofyGAguy
    goofyGAguy Posts: 545
    edited May 2013
    You could always try Foxit Reader.
    My humble setup...

    ...is no more. :cry:
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  • starkiller
    starkiller Posts: 2,723
    edited May 2013
    Unistalled Adobe reader, went to the Adobe site to download it...clicked the run icon as instructed to, no run box appeared as they said it would, the words "installing please wait" appeared with that bar graph which never moved, words went away after about 10sec, then nothing..everything just sat there. Waited over 5 minutes just to make sure.

    :sigh:, so, the adobe site says i might have to disable my Avast anti-virus in order for it to work. Tis true? If so, how do you go "temporarily" disabling the antin-virus? Went to my spinning avast world in my tool-bar and did not see anything along the lines of "temporarily" disabling it.
    Computer room Hegeman 1 SpeakersM&K VX-80 subKenwood DP-7010Cambridge Audio CXC Transport Rega DACPrimaLuna Prologue Four AmpAric Audio Tube PreampGarage Jennings Research SquareCustom tube preampCrown XLS-1000Denon DCD-1500II Modded MSB Link DAC
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  • goofyGAguy
    goofyGAguy Posts: 545
    edited May 2013
    starkiller wrote: »
    how do you go "temporarily" disabling the antin-virus? Went to my spinning avast world in my tool-bar and did not see anything along the lines of "temporarily" disabling it.

    Right-click spinning avast! world in task bar
    Left-click avast! shields control
    Left-click disable for 10 minutes
    My humble setup...

    ...is no more. :cry:
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  • starkiller
    starkiller Posts: 2,723
    edited May 2013
    goofyGAguy

    Thanks! That did it but still couldn't download Adobe Reader..same thing happened as in nothing happened. Now i am unclicking the box on the site saying to download Chrome as my default browser, I just know that unclicking the box has NOTHING to do with my issues but....
    Computer room Hegeman 1 SpeakersM&K VX-80 subKenwood DP-7010Cambridge Audio CXC Transport Rega DACPrimaLuna Prologue Four AmpAric Audio Tube PreampGarage Jennings Research SquareCustom tube preampCrown XLS-1000Denon DCD-1500II Modded MSB Link DAC
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  • EndersShadow
    EndersShadow Posts: 17,590
    edited May 2013
    starkiller wrote: »
    goofyGAguy

    Thanks! That did it but still couldn't download Adobe Reader..same thing happened as in nothing happened. Now i am unclicking the box on the site saying to download Chrome as my default browser, I just know that unclicking the box has NOTHING to do with my issues but....

    starkiller PM me your email address. Windows has a remote access utility (windows remote assistance) that can let me log into your system (with your permission) to help you from my computer.
    "....not everything that can be counted counts, and not everything that counts can be counted." William Bruce Cameron, Informal Sociology: A Casual Introduction to Sociological Thinking (1963)
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  • EndersShadow
    EndersShadow Posts: 17,590
    edited May 2013
    Star: heading to be (its 3 am here) will be on tomorrow and hopefully if your wanting to do this we can get it figure out for ya :wink:
    "....not everything that can be counted counts, and not everything that counts can be counted." William Bruce Cameron, Informal Sociology: A Casual Introduction to Sociological Thinking (1963)
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  • starkiller
    starkiller Posts: 2,723
    edited May 2013
    Enders

    Thanks for the offer of assistance but the wife is a little hesitant about this.....:loneranger:
    Computer room Hegeman 1 SpeakersM&K VX-80 subKenwood DP-7010Cambridge Audio CXC Transport Rega DACPrimaLuna Prologue Four AmpAric Audio Tube PreampGarage Jennings Research SquareCustom tube preampCrown XLS-1000Denon DCD-1500II Modded MSB Link DAC
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  • Jimbo18
    Jimbo18 Posts: 2,334
    edited May 2013
    I had the same problem come up on my work computer and got our IS guy to help me with it. He's very competent, but even he couldn't figure out how to correct it.
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