New Panasonic Plasma HDTV Models Hitting Stores Now...

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  • jephdood
    jephdood Posts: 1,671
    edited May 2013
    As far as I can tell, there's nothing showing panel hours in the menus. Unless there's a hidden service menu somewhere. But the tech that came out said there wasn't anything like that on my TV. Believe me, I'd LOVE to have that info at my disposal.
    "I did not slap you. I high-fived your face."
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  • AsSiMiLaTeD
    AsSiMiLaTeD Posts: 11,727
    edited May 2013
    Even if they offer you half the cost it'll still be better than what Samsung would do for you
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  • leroyjr1
    leroyjr1 Posts: 8,785
    edited May 2013
    jephdood wrote: »
    As far as I can tell, there's nothing showing panel hours in the menus. Unless there's a hidden service menu somewhere. But the tech that came out said there wasn't anything like that on my TV. Believe me, I'd LOVE to have that info at my disposal.



    Yes, you can access your panel hours and the number of turn ons. I'll send you a PM when I get home. It's not under the regular menu.
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  • jephdood
    jephdood Posts: 1,671
    edited May 2013
    AsSiMiLaTeD wrote: »
    Even if they offer you half the cost it'll still be better than what Samsung would do for you

    True. But still over $1k out of my own pocket. May as well just get a new TV.

    I feel for ya on the Samsung. I've never had any luck with their products. Wife's Samsung Moment took a crap shortly after buying.. my tablet had a few issues.. more than one optical player of theirs has made it to the dump from our home.. and your issues with the TV's among many others..

    These companies need to do a much better job of standing behind their products. 1 year? Please.
    "I did not slap you. I high-fived your face."
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  • jephdood
    jephdood Posts: 1,671
    edited May 2013
    leroyjr1 wrote: »
    Yes, you can access your panel hours and the number of turn ons. I'll send you a PM when I get home. It's not under the regular menu.

    That would be awesome. Thanks.
    "I did not slap you. I high-fived your face."
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  • gce
    gce Posts: 2,158
    edited May 2013
    jephdood wrote: »
    Even if Panny promises to cover half of a panel replacement, it still wouldn't be worth it. Like I said, I'm not holding my breath, but maybe I'll catch someone there on a good day or something.

    The repair guy told me that Panasonic stopped doing panel replacements.
    Anaheim Hills CA,
    HT 5.1: Anthem MRX 720 / BDP-Denon DBT1713UD / Polkaudio LSiM703 / W4S mAmp's / Polkaudio LSiM706c / Polkaudio LSiM702F/X's / SVS PC12-NSD / Panasonic TC P55VT30

    2 Channel: Rogue RP-5 / WireWorld Electra power cord / Marantz TT-15S1/ Ortofon - Quintet Black MC / Marantz NA8005 DAC / W4S mAmp's / Synology DS 216+ll-4TB / Polkaudio LSiM703
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  • jephdood
    jephdood Posts: 1,671
    edited May 2013
    gce wrote: »
    The repair guy told me that Panasonic stopped doing panel replacements.

    I'd be happy to accept 100% purchase price reimbursement on a new model... :cheesygrin:
    "I did not slap you. I high-fived your face."
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  • jephdood
    jephdood Posts: 1,671
    edited June 2013
    Thanks to leroyjr1, have proof now that my TV has only been operating for 540 hours and 206 power-ups.

    Yeah. TV's should last longer than that. And they'd better agree with me.
    "I did not slap you. I high-fived your face."
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  • Drenis
    Drenis Posts: 2,871
    edited June 2013
    Thats a lot of power ups in 4 months time.
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  • jephdood
    jephdood Posts: 1,671
    edited June 2013
    It's actually been about 6 months. And yes, my 2yo has gotten ahold of the remote a couple times. :-)

    Even with that, just a little over one per day. I don't think that's excessive.
    "I did not slap you. I high-fived your face."
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  • leroyjr1
    leroyjr1 Posts: 8,785
    edited June 2013
    Not excessive at all. I turn mine on about 3-4 times a day. If I leave out the room for more than 10 minutes or so I'll turn it off till I get back.
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  • Drenis
    Drenis Posts: 2,871
    edited June 2013
    jephdood wrote: »
    It's actually been about 6 months. And yes, my 2yo has gotten ahold of the remote a couple times. :-)

    Even with that, just a little over one per day. I don't think that's excessive.

    Makes sense. And perhaps?
    leroyjr1 wrote: »
    Not excessive at all. I turn mine on about 3-4 times a day. If I leave out the room for more than 10 minutes or so I'll turn it off till I get back.

    Way too excessive IMO. I could never do that to my LED set. That doesn't hurt the Plasma sets?
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  • leroyjr1
    leroyjr1 Posts: 8,785
    edited June 2013
    Drenis wrote: »
    Makes sense. And perhaps?



    Way too excessive IMO. I could never do that to my LED set. That doesn't hurt the Plasma sets?

    Twice a day for four months is excessive?
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  • Bob1947
    Bob1947 Posts: 39
    edited June 2013
    Samsung has been getting a lot of negative press here. I have two Samsung 51 plasma's. one I use for the family room for tv viewing and the other in the basement rec room for my HT. Neither have given me any issues. Great pictures, especially the one in the basement. Plasma is must better in darken areas. I know then company's can be quirky and streaky with products as they seem to be in a constant state of change to accommodate the market, it's sometimes hard to know. I read a lot of reviews. CR rated the one purchased, the PN51E6500 51" 1080p, with highly favorable results and it was a recommended choice. This may or may mean anything to people, but for me CR over the years (and I have a lot of 'em) have been a pretty good guide. So thus far these two tv's seem to be working out. Just throwing my 2 pence in.
    Regards, Bob

    Samsung PN51E6500 Plasma
    Marantz UD 7006 7.1 Blue Ray/CD/DVD Player
    Marantz SR 7007 HT Procesor
    Polk LSiM 705 Fronts
    Polk LSiM 706c Center
    Polk LSiM 703 Rear
    Klipsch RW12D Sub
    Music Hall 5.1 SE TT
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  • ZLTFUL
    ZLTFUL Posts: 5,650
    edited June 2013
    You do realize that Consumer Reports is paid by manufacturers to review products right?
    I prefer to go by real world results versus lab testing. And real world reviews tend to weigh heavily to the negative against Samsung.
    My old roomates had to have their Samsung LED TV replaced 4 times *4* before they got one that didn't have something wrong with it.
    I have a Samsung Blu-Ray player that lasted 3 weeks. The replacement worked fine until a firmware update bricked it. Followed the process in the manual step by step and when I tried to get it replaced under warranty, Samsung had the nerve to tell me that I didn't read the manual correctly. *facepalm*
    "Some people find it easier to be conceited rather than correct."

    "Unwad those panties and have a good time man. We're all here to help each other, no matter how it might appear." DSkip
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  • Drenis
    Drenis Posts: 2,871
    edited June 2013
    leroyjr1 wrote: »
    Twice a day for four months is excessive?

    Better re-read my structured reply.
    leroyjr1 wrote: »
    Not excessive at all. I turn mine on about 3-4 times a day. If I leave out the room for more than 10 minutes or so I'll turn it off till I get back.

    Way too excessive IMO. I could never do that to my LED set. That doesn't hurt the Plasma sets?
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  • Polkie2009
    Polkie2009 Posts: 3,834
    edited June 2013
    ZLTFUL wrote: »
    You do realize that Consumer Reports is paid by manufacturers to review products right?
    I prefer to go by real world results versus lab testing. And real world reviews tend to weigh heavily to the negative against Samsung.
    My old roomates had to have their Samsung LED TV replaced 4 times *4* before they got one that didn't have something wrong with it.
    I have a Samsung Blu-Ray player that lasted 3 weeks. The replacement worked fine until a firmware update bricked it. Followed the process in the manual step by step and when I tried to get it replaced under warranty, Samsung had the nerve to tell me that I didn't read the manual correctly. *facepalm*
    I would be so pissed off at Samsung if they **** all over me with this lack of customer service. If Samsung had a samsung store I would feel like the grandma in the discount tire ad who throws the tire through the front glass window of the store. If you own a Samsung product be prepared to bend over because they don't give a **** about you.
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  • vmaxer
    vmaxer Posts: 5,117
    edited June 2013
    I own Panasonic, I own Polk Audio, as well as many other brands of "stuff". Any of these guys can and do have a problem from time to time, it is how they handle them that makes them or breaks them to me.

    I can't think if any of them that compares to Polk's customer service.
    Pio Elete Pro 520
    Panamax 5400-EX
    Sunfire TGP 5
    Micro Seiki DD-40 - Lyra-Dorian and Denon DL-160
    PS Audio GCPH phono pre
    Sunfire CG 200 X 5
    Sunfire CG Sig 405 X 5
    OPPO BDP-83 SE
    SDA SRS 1.2TL Sonicaps and Mills
    Ctr CS1000p
    Sur - FX1000 x 4
    SUB - SVS PB2-Plus

    Workkout room:
    Sony Bravia XBR- 32-Inch 1080p
    Onkyo TX-DS898
    GFA 555
    Yamaha DVD-S1800BL/SACD
    Ft - SDA 1C

    Not being used:
    RTi 38's -4
    RT55i's - 2
    RT25i's -2, using other 2 in shop
    LSI 15's
    CSi40
    PSW 404
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  • vmaxer
    vmaxer Posts: 5,117
    edited June 2013
    I also own Samsung.
    Pio Elete Pro 520
    Panamax 5400-EX
    Sunfire TGP 5
    Micro Seiki DD-40 - Lyra-Dorian and Denon DL-160
    PS Audio GCPH phono pre
    Sunfire CG 200 X 5
    Sunfire CG Sig 405 X 5
    OPPO BDP-83 SE
    SDA SRS 1.2TL Sonicaps and Mills
    Ctr CS1000p
    Sur - FX1000 x 4
    SUB - SVS PB2-Plus

    Workkout room:
    Sony Bravia XBR- 32-Inch 1080p
    Onkyo TX-DS898
    GFA 555
    Yamaha DVD-S1800BL/SACD
    Ft - SDA 1C

    Not being used:
    RTi 38's -4
    RT55i's - 2
    RT25i's -2, using other 2 in shop
    LSI 15's
    CSi40
    PSW 404
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  • Aragon8008
    Aragon8008 Posts: 10
    edited June 2013
    Are prices as low as they will go for plasma?
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  • Conradicles
    Conradicles Posts: 6,082
    edited June 2013
    Aragon8008 wrote: »
    Are prices as low as they will go for plasma?

    That is a very good question. I think it is possible they will come down more, but not by a big margin.
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  • jephdood
    jephdood Posts: 1,671
    edited June 2013
    So, after reviewing my case, Panasonic called me back and offered a 50% discount on the price of a new TV. I may be stupid, but I told him in friendly terms to 'stick it'. Principle of the matter to me. They could have offered a complete replacement for just a few hundred more and I would have praised them from the rooftops.

    I dunno.. should I have ****'d out and taken it?
    "I did not slap you. I high-fived your face."
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  • leroyjr1
    leroyjr1 Posts: 8,785
    edited June 2013
    Let me get that discount then... Lol
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  • thsmith
    thsmith Posts: 6,082
    edited June 2013
    jephdood wrote: »
    So, after reviewing my case, Panasonic called me back and offered a 50% discount on the price of a new TV. I may be stupid, but I told him in friendly terms to 'stick it'. Principle of the matter to me. They could have offered a complete replacement for just a few hundred more and I would have praised them from the rooftops.

    I dunno.. should I have ****'d out and taken it?

    I think you have taken it, you waited too long to use TV and if I remember correctly the warrenty had expired. They actually owe you nothing even if the display hours were 0.

    Just my opinion.
    Speakers: SDA-1C (most all the goodies)
    Preamp: Joule Electra LA-150 MKII SE
    Amp: Wright WPA 50-50 EAT KT88s
    Analog: Marantz TT-15S1 MBS Glider SL| Wright WPP100C Amperex BB 6er5 and 7316 & WPM-100 SUT
    Digital: Mac mini 2.3GHz dual-core i5 8g RAM 1.5 TB HDD Music Server Amarra (memory play) - USB - W4S DAC 2
    Cables: Mits S3 IC and Spk cables| PS Audio PCs
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  • cstmar01
    cstmar01 Posts: 4,424
    edited June 2013
    thsmith wrote: »
    I think you have taken it, you waited too long to use TV and if I remember correctly the warrenty had expired. They actually owe you nothing even if the display hours were 0.

    Just my opinion.

    agree. Its outside of policy. Its written what the term is, anything they are willing to do outside of that is good and doesn't have to be done.

    It is not the company's fault you waited to hook it up etc, that was your choice.

    I understand being mad that something didn't last as long as you thought it should have, but I think they are doing well at giving you 50% off a new model when they really don't have to give you anything.

    I really don't understand the whole concept that people think because its a couple months etc outside of the policy that they should be treated differently. Its a company, they set the rule, you as the consumer are given clear information of that rule, anything beyond that is not required nor should be counted on by the consumer to be done.
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  • jephdood
    jephdood Posts: 1,671
    edited June 2013
    Alright. I don't feel good about it, but I called them back to take the deal. They could have done much better to stand behind their product but it's probably the best I could hope for.

    Thanks for the opinions and listening to be b*tch. :cheesygrin:
    "I did not slap you. I high-fived your face."
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  • jephdood
    jephdood Posts: 1,671
    edited June 2013
    jephdood wrote: »
    ...and listening to be b*tch.

    Sorry.. I have a cold.
    "I did not slap you. I high-fived your face."
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  • thsmith
    thsmith Posts: 6,082
    edited June 2013
    Half is better than nothing. I told Samsung to let me win something, a starbucks card and I would be happy but NO ! I will not own any Crapsung stuff no matter if they make the best in the world which is a stretch.
    Speakers: SDA-1C (most all the goodies)
    Preamp: Joule Electra LA-150 MKII SE
    Amp: Wright WPA 50-50 EAT KT88s
    Analog: Marantz TT-15S1 MBS Glider SL| Wright WPP100C Amperex BB 6er5 and 7316 & WPM-100 SUT
    Digital: Mac mini 2.3GHz dual-core i5 8g RAM 1.5 TB HDD Music Server Amarra (memory play) - USB - W4S DAC 2
    Cables: Mits S3 IC and Spk cables| PS Audio PCs
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  • j1mmy
    j1mmy Posts: 95
    edited June 2013
    My choice is the 65" ST60 Panny. Buying in the next couple of months.
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  • skrol
    skrol Posts: 3,378
    edited June 2013
    I have finally entered the modern world, took the plunge and ordered a Panny 42" plasma (TL-P42S60) from Sears. Don't see too many 42" plasmas that can do 1080p and 600Hz. BTW, Sears has a great deal going.

    This should be a fantastic upgrade from my 27" Sony Trinitron that a co-worker gave me a number of years ago :redface:.

    Obviously I am new to all this. What do you all recommend for a tilting wall mount bracket?

    Thanks
    Stan
    Stan

    Main 2ch:
    Polk LSi15 (DB840 upgrade), Parasound: P/LD-1100, HCA-1000A; Denon: DVD-2910, DRM-800A; Benchmark DAC1, Monster HTS3600-MKII, Grado SR-225i; Technics SL-J2, Parasound PPH-100.

    HT:
    Marantz SR7010, Polk: RTA11TL (RDO198-1, XO and Damping Upgrades), S4, CS250, PSW110 , Marantz UD5005, Pioneer PL-530, Panasonic TC-P42S60

    Other stuff:
    Denon: DRA-835R, AVR-888, DCD-660, DRM-700A, DRR-780; Polk: S8, Monitor 5A, 5B, TSi100, RM7, PSW10 (DXi104 upgrade); Pioneer: CT-6R; Onkyo CP-1046F; Ortofon OM5E, Marantz: PM5004, CD5004, CDR-615; Parasound C/PT-600, HCA-800ii, Sony CDP-650ESD, Technics SA 5070, B&W DM601
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