Ebay question.....

Unknown
Unknown
edited March 2012 in The Clubhouse
So I bought some stuff from a seller on Ebay.
They where not what was pictured and a totally different design.
I opened a case against him, and he is offering a full refund after I ship them back on my dime.

My question, do you think delivery confirmation would be enough to prove he received them back, or should I do "signature required"?

Any other suggestions?
Post edited by Unknown User on
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Comments

  • Kex
    Kex Posts: 5,176
    edited March 2012
    To the best of my knowledge, eBay Buyer Protection considers proof of shipment sufficient for refunds, but there may be an amount above which a signature may be required. A tracking number will suffice in that case. You should also get a refund of any initial shipping charges under those terms, but I think you must pay return shipping.
    Alea jacta est!
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  • brgman
    brgman Posts: 2,859
    edited March 2012
    I don't get why the buyer needs to pick up any shipping but i guess that's the way they do it.
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  • Kex
    Kex Posts: 5,176
    edited March 2012
    Probably to avoid frivolous claims. Credit card protection employs similar conditions, if I'm not mistaken.
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  • Systems
    Systems Posts: 14,873
    edited March 2012
    The auction was "Free Shipping", so that may or may not have something to do with it.
    Testing
    Testing
    Testing
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  • heiney9
    heiney9 Posts: 25,165
    edited March 2012
    brgman wrote: »
    I don't get why the buyer needs to pick up any shipping but i guess that's the way they do it.

    If the dispute is resolved by Ebay I don't believe the buyer has to pay shipping. If you reread the OP, the seller agreed to take the merchandise back after he opened a claim, Ebay hasn't resolved the claim yet. The seller is asking him to pay the return shipping, not Ebay.

    H9
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | EE Mini Max Supreme DAC | MIT Shotgun S1 | Pangea AC14SE MKII | Legend L600 | BlueSound Node 3 - Tubes add soul!
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  • heiney9
    heiney9 Posts: 25,165
    edited March 2012
    Don't close the dispute with Ebay until everything is a done deal.

    H9
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | EE Mini Max Supreme DAC | MIT Shotgun S1 | Pangea AC14SE MKII | Legend L600 | BlueSound Node 3 - Tubes add soul!
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  • Kex
    Kex Posts: 5,176
    edited March 2012
    How does eBay Buyer Protection work?
    If you don't receive an item you purchased, or if it's not as described, you can use the Resolution Center to resolve your problem. In most of these cases, we cover the purchase price plus original shipping.
    http://pages.ebay.com/coverage/BuyerProtectionForBuyers.html
    Alea jacta est!
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  • heiney9
    heiney9 Posts: 25,165
    edited March 2012
    The key being the resolution center hasn't resolved the problem yet. The seller is working it out with the buyer before ebay makes a ruling which typically takes a couple weeks.

    H9
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | EE Mini Max Supreme DAC | MIT Shotgun S1 | Pangea AC14SE MKII | Legend L600 | BlueSound Node 3 - Tubes add soul!
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  • Systems
    Systems Posts: 14,873
    edited March 2012
    The seller is offering full refund + original shipping which was free, so I guess I have no choice but to pay shipping, which should not be that much.
    Testing
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    Testing
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