Any experience with Spearit Sound?

NewHTguy
NewHTguy Posts: 584
edited February 2012 in Electronics
Has anyone purchased equipment from Spearit Sound? If so, could you tell me if you were happy with the transaction. Any complaints about their customer service? A competitor's sales rep made some negative remarks about them on the phone, which I thought was very unprofessional. But since the competitor is a fairly well respected company, I can't help but wonder if they have a bad rep and I just don't buy enough high-end gear to know. I'd hate to let trash talking steer me away from an otherwise solid company.
MAIN: Polk Lsi9s; Polk PSW505; Lsic (in box); Onkyo SR-875; Parasound 2250; Cambridge Audio 740C; LG BD370
OFFICE: Polk Lsi7; REL T3; HK 3490; CA 840W; Onkyo C-S5VL
BENCHED: CS20; OWM3s
Post edited by NewHTguy on
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Comments

  • decal
    decal Posts: 3,205
    edited February 2012
    I've dealt with them a few times with no problems at all.
    If you can't hear a difference, don't waste your money.
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  • mhardy6647
    mhardy6647 Posts: 33,808
    edited February 2012
    They have a very good reputation up here in New England - I've corresponded with them but never purchased anything, though.
    It is pretty sleazy (IMO) for a sales rep to bad-mouth a competitor - the best ones just don't do that (even when it might be justified), IME.
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  • ESavinon
    ESavinon Posts: 3,066
    edited February 2012
    Excellent service.
    SRT For Life; SDA Forever!

    The SRT SEISMIC System:
    Four main satellite speakers, six powered subs, two dedicated for LFE channel, two center speakers for over/under screen placement and three Control Centers. Amaze your friends, terrorize your neighbors, seize the audio bragging rights for your state. Go ahead, buy it; you only go around once.
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  • tonyb
    tonyb Posts: 32,967
    edited February 2012
    Bought stuff from them too, no problems and nice guys to deal with.
    HT SYSTEM-
    Sony 850c 4k
    Pioneer elite vhx 21
    Sony 4k BRP
    SVS SB-2000
    Polk Sig. 20's
    Polk FX500 surrounds

    Cables-
    Acoustic zen Satori speaker cables
    Acoustic zen Matrix 2 IC's
    Wireworld eclipse 7 ic's
    Audio metallurgy ga-o digital cable

    Kitchen

    Sonos zp90
    Grant Fidelity tube dac
    B&k 1420
    lsi 9's
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  • NewHTguy
    NewHTguy Posts: 584
    edited February 2012
    Thanks Folks. Your comments help to put me at ease. Today I came across one negative thread in the Polk forums from years ago. But some of the other posters to that thread were positive. As for the other place, I may have to reconsider buying from them again.
    MAIN: Polk Lsi9s; Polk PSW505; Lsic (in box); Onkyo SR-875; Parasound 2250; Cambridge Audio 740C; LG BD370
    OFFICE: Polk Lsi7; REL T3; HK 3490; CA 840W; Onkyo C-S5VL
    BENCHED: CS20; OWM3s
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  • decal
    decal Posts: 3,205
    edited February 2012
    As for the other place, I may have to reconsider buying from them again.

    If a business feels a need to make disparaging remarks about another business, it sends up a red flag to me.
    If you can't hear a difference, don't waste your money.
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  • drumminman
    drumminman Posts: 3,396
    edited February 2012
    I bought a Cambridge Audio CDP from them without any issues. They were pleasant to deal with.
    "Science is suppose to explain observations not dismiss them as impossible" - Norm on AA; 2.3TL's w/sonicaps/mills/jantzen inductors, Gimpod's boards, Lg Solen SDA inductors, RD-0198's, MW's dynamatted, Armaflex speaker gaskets, H-nuts, brass spikes, Cardas CCGR BP's, upgraded IC Cable, Black Hole Damping Sheet strips, interior of cabinets sealed with Loctite Power Grab, AI-1 interface with 1000VA A-L transformer
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  • CSM41
    CSM41 Posts: 55
    edited February 2012
    Never a problem with them.
    #1 Pass F5/Dared Sl2000a/Nola Boxers/Basis Audio 1400/Audio Technica AT33EV Phono Cartridge/Cambridge Audio 640P-Hypno Modded/GF DAC09/CPU
    #2 Cayin A-50T /Hornshoppe Horns/Squeeze Box Touch/Simaudio Moon 100D DAC/Rythmic F12 Servo Sub
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  • dkg999
    dkg999 Posts: 5,647
    edited February 2012
    I've bought my Jolida CDP and a CA 550 integrated amp from them. They've been great to deal with. I had a nice conversation with the owner while in the store on a visit to Boston.
    DKG999
    HT System: LSi9, LSiCx2, LSiFX, LSi7, SVS 20-39 PC+, B&K 507.s2 AVR, B&K Ref 125.2, Tripplite LCR-2400, Cambridge 650BD, Signal Cable PC/SC, BJC IC, Samsung 55" LED

    Music System: Magnepan 1.6QR, SVS SB12+, ARC pre, Parasound HCA1500 vertically bi-amped, Jolida CDP, Pro-Ject RM5.1SE TT, Pro-Ject TubeBox SE phono pre, SBT, PS Audio DLIII DAC
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  • obieone
    obieone Posts: 5,077
    edited February 2012
    I've never bought from there, but I seriously doubt Krell, Esoteric, and Conrad-Johnson are gonna let a bunch of schleps sell their gear.
    I refuse to argue with idiots, because people can't tell the DIFFERENCE!
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  • NewHTguy
    NewHTguy Posts: 584
    edited February 2012
    Well I took the plunge and ordered a Cambridge Audio 840w from Spearit Sound through Amazon. The Spearit Sound people assured me that the warranty would remain valid even though it was "fulfilled by Amazon." I spoke to a couple of people on the phone and they seemed like nice enough folks. Now I need to start thinking of an excuse for "needing" more gear. At least I got a good price.

    Thanks again for your input.
    MAIN: Polk Lsi9s; Polk PSW505; Lsic (in box); Onkyo SR-875; Parasound 2250; Cambridge Audio 740C; LG BD370
    OFFICE: Polk Lsi7; REL T3; HK 3490; CA 840W; Onkyo C-S5VL
    BENCHED: CS20; OWM3s
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