Welborne Labs service

vcwatkins
vcwatkins Posts: 1,993
edited February 2012 in 2 Channel Audio
Since there was some concern over order fulfillment and comm with Welborne Labs recently, I thought I would briefly share how my purchase of a power supply went.

1/9 - Ordered
1/10 - Rec'd automated email order confirmation, no delivery estimate
1/13 - CC Payment cleared bank
2/1 - UPS email of shipment info receipt and tracking (ground)
2/6 - Delivered

Very pleased with design, fit and finish, and noticeable improvement in Touch output.

Craig
Beat Duke!
b]Beach Audio[/b]: Rega RP6 (mods) - AT33PTG/II - Parks Budgie SUT - PSAudio NPC * Eversolo DMP-A6 * Topping D90iii * Joule-Electra LA-100 mkIII * Pass Aleph 30 * MIT S3 * Polk SRS 2.3tl (mods) * PSAudio PPP3
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Comments

  • dorokusai
    dorokusai Posts: 25,577
    edited February 2012
    Glad to see you had a positive experience from their typically awful customer service.
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
  • heiney9
    heiney9 Posts: 25,165
    edited February 2012
    They make a nice product and it certainly improves SQB performance, but their CS is not a strong point.

    H9
    "Appreciation of audio is a completely subjective human experience. Measurements can provide a measure of insight, but are no substitute for human judgment. Why are we looking to reduce a subjective experience to objective criteria anyway? The subtleties of music and audio reproduction are for those who appreciate it. Differentiation by numbers is for those who do not".--Nelson Pass Pass Labs XA25 | EE Avant Pre | EE Mini Max Supreme DAC | MIT Shotgun S1 | Pangea AC14SE MKII | Legend L600 | BlueSound Node 3 - Tubes add soul!