Best Buy still selling defective Jurassic Park DTS

jkratzer

Others on HomeTheaterForum.com are reporting the same.

I bought PEMC-D2R2 at my local Best Buy! When I opened the case it said PEMC-D2R2 on the disc. The holding case had a black technical grid on the back( not red like some are saying ) but the top lablel said Jurassic Park (WS)(DTS) and it was missing the PlayStation 2 sticker. Of the 7 copies on the shelf, only two were labeled this way, so I believe the other 5 were D2R1 copies. So you can tell the copies apart from the holding case by looking for these cues.

Strong Bad

I remember there was an address to send the disc back to get the corrected version.

Anyone know what it is and IF they are still honering it?

I never got around to it and want the corrected version.



John

avelanchefan

What is wrong with the DTS disk??

I have the JP DTS and have played it with no problems, should I be looking for something??

jkratzer

8/2/01 - DTS Update

There is now conclusive proof that the first pressings of the DTS DVD version of Jurassic Park featured defective 5.1 audio - Universal has quietly corrected the DTS sound and re-pressed the disc. The new pressing of this disc is now starting to appear in stores. The difference in the low frequency sound between the fixed and original defective discs is startling. Whereas before, I had to manually adjust both my receiver and subwoofer to obtain any kind of worthwhile bass, this new disc simply rumbles with it. My subwoofer is now far more active - THIS is the audio experience I recall from the theater. The new DTS audio easily rates an A+ for quality.

Unfortunately, there is no sure-fire way to identify the new disc from its packaging alone. The original release of the disc had two stickers on the front, one which promoted the Jurassic Park III weblinks the disc provided, and one which promoted the discs PlayStation 2 compatibility. Some people are reporting that the new discs don't have the PS2 sticker. Mine didn't have either. One thing you should look for is the spine label at the top of the keepcase - on the new discs, it should read: Jurassic Park (WS) (DTS). That said, THE ONLY SURE WAY TO IDENTIFY THE FIXED VERSION IS BY THE NUMBERS ON THE INSIDE RING OF THE ACTUAL DISC. The FIXED disc will read: PEMC-D2R2. The earlier pressings - the defective ones - read either PEMC-D2R0 or PEMC-D2R1. Note that it's our belief that the DTS version of The Lost World does not share this defect.

We are working to get some answers, as well as a way consumers can exchange their defective discs. Keep checking back for updates.

etrigan

Greetings!
John,


Universal Home Video
c/o Jurassic Park Exchange Program
P.O. Box 224468
Dallas, TX 75260

Cheers! jefff

Strong Bad

Jeff:

You DA MAN! Thanks!

I think I read that you only send the disc and not the case and disc. If thats not the case, please let me know (if you know).

Mine will be off in the mail tomorrow!

John

etrigan

Sorry John,
Yes-they are still honoring the exchange,just send the disc only
(I sent mine in a cardboard sleeve) inside a regular envelope.
cost is .60 in postage,you should get it back in a standard jewel
case,hopefully within a month :rolleyes:
Worth the wait IMHO-lfe is night and day difference.
CHEERS! jefff

Strong Bad

You can send your disc only to the below address. Please include a note stating your mailing address. As soon as we receive your disc we will send the replacement to you.

Universal Studios Home Video
ATTN: Jurassic Park DTS
PO BOX 224468
DALLAS TX 75222

Thank you,
Universal Studios Customer Service

avelanchefan

Well mine is one of the defective ones....guess I will be sending it back in.:rolleyes:

Strong Bad

I just received my corrected version via UPS yesterday. Took about 4-5 weeks, but it came.

Just send it in and you'll get the corrected disc.

Now, it's time to give it a test run!

John

jkratzer

Originally posted by john d. strong
I just received my corrected version via UPS yesterday. Took about 4-5 weeks, but it came.

Just send it in and you'll get the corrected disc.

Now, it's time to give it a test run!

John

That is great John. It will be worth the wait. Let us know how you like it. I lucked out and bought the D2R2 pressing and it is awesome.