Whirlpool "Gold" edition refrigerator down again!!

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Comments

  • stuwee
    stuwee Posts: 1,508
    edited October 2011
    nap wrote: »
    I've been looking around on the net and I think I will just need to break down and subscribe to Consumer Reports. :cool:
    Actually nap, you or anyone else looking to save a few bucks, just go to your local used bookstore where you can brouse, find an older copy of ComsumerReports, and write the info down you need or just buy that copy for a few dollars if even that.
    Thorens TD125MKII, SME3009,Shure V15/ Teac V-8000S, Denon DN-790R cass, Teac 3340 RtR decks, Onix CD2...Sumo Electra Plus pre>SAE A1001 amp>Martin Logan Summit's
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  • disneyjoe7
    disneyjoe7 Posts: 11,435
    edited October 2011
    Consumer Reports Magazine is out for $5.99 showing there "Best Products of the Year"

    Nap, if you let me know what you're looking for I post the info.

    Speakers
    Carver Amazing Fronts
    CS400i Center
    RT800i's Rears
    Sub Paradigm Servo 15

    Electronics
    Conrad Johnson PV-5 pre-amp
    Parasound Halo A23
    Pioneer 84TXSi AVR
    Pioneer 79Avi DVD
    Sony CX400 CD changer
    Panasonic 42-PX60U Plasma
    WMC Win7 32bit HD DVR


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  • gdb
    gdb Posts: 6,012
    edited October 2011
    A short stay in your public library's reference section should give you all recent and past Consumer Reports issues and buying guides.
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  • CCNJ
    CCNJ Posts: 384
    edited October 2011
    Anyone heard good or bad about the GE Cafe line of appliances? I am getting a new kitchen and am considering purchasing the entire GE Cafe line of appliances.
    Rig1 - Totem Hawks, Benchmark HDR, Parasound A21, Sonus, Samsung 52 LCD, Audioquest Type4
    Rig2 - LFD LE IV Integrated, Harbeth P3ESR, Rega Dac, MF V-Link, IMAC, Audioquest Type4
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  • [Deleted User]
    [Deleted User] Posts: 1,225
    edited October 2011
    disneyjoe7 wrote: »
    Consumer Reports Magazine is out for $5.99 showing there "Best Products of the Year"

    Nap, if you let me know what you're looking for I post the info.

    Sounds like a winner. For 6 bucks a no brainer. Thanks. :cool:
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  • Upstatemax
    Upstatemax Posts: 2,664
    edited October 2011
    I don't look at CR anymore...

    My self and my parents used to make nearly every major purchase through it, untill recently.

    All of the stuff either broke in a year or it was terrible out of the box, and all of it was "Top Rated" by CR.

    My opinion is that they basically sell a "Top Rating" at this point.
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  • BeefJerky
    BeefJerky Posts: 1,320
    edited October 2011
    Upstatemax wrote: »
    I don't look at CR anymore...

    My self and my parents used to make nearly every major purchase through it, untill recently.

    All of the stuff either broke in a year or it was terrible out of the box, and all of it was "Top Rated" by CR.

    My opinion is that they basically sell a "Top Rating" at this point.
    Yeah, I'm not a big fan of CR either. I prefer to look at reviews from those who actually use the product on a daily basis - the consumers. Amazon is a good place to start for that, and for computer items, Newegg. Don't just look at the percentage of good and bad reviews, you actually need to read them. This is especially the case with 1 and 2 star reviews; many times you find out the rating/review isn't really even valid. Sometimes they will complain about the seller or shipping, both of which are irrelevant to the product. Other times it can be very clear that it is a case of user error versus a problem product.
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  • disneyjoe7
    disneyjoe7 Posts: 11,435
    edited October 2011
    CR can be used as a resource and not a bible.

    Speakers
    Carver Amazing Fronts
    CS400i Center
    RT800i's Rears
    Sub Paradigm Servo 15

    Electronics
    Conrad Johnson PV-5 pre-amp
    Parasound Halo A23
    Pioneer 84TXSi AVR
    Pioneer 79Avi DVD
    Sony CX400 CD changer
    Panasonic 42-PX60U Plasma
    WMC Win7 32bit HD DVR


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  • [Deleted User]
    [Deleted User] Posts: 1,225
    edited October 2011
    BeefJerky wrote: »
    Yeah, I'm not a big fan of CR either. I prefer to look at reviews from those who actually use the product on a daily basis - the consumers. Amazon is a good place to start for that, and for computer items, Newegg. Don't just look at the percentage of good and bad reviews, you actually need to read them. This is especially the case with 1 and 2 star reviews; many times you find out the rating/review isn't really even valid. Sometimes they will complain about the seller or shipping, both of which are irrelevant to the product. Other times it can be very clear that it is a case of user error versus a problem product.

    Yes, this will be done as well. Consumer Reports will be used as a guide, unfortunately these days there is a lemon in anything you buy. Cheers. :cool:
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  • obieone
    obieone Posts: 5,077
    edited October 2011
    How do we know it's the compressor? It could just be the overload relay on the compressor terminals. Or the capacitor.
    I refuse to argue with idiots, because people can't tell the DIFFERENCE!
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  • muncybob
    muncybob Posts: 3,039
    edited October 2011
    See #14, it is a relay switch of some sort. At first I thought that was good news, but here we are sitting with a non working fridge still!! Repairman was at our house LAST Tuesday and diagnosed the problem with his miracle ears(as he performed no tests, etc) and stated he needed to order the switch and to call him when it arrives....huh? This switch was to be ordered??...I would have thought something small like this and a part that was previously faulty and effected a recall notice(which we never got) would have been a part that he would have had at his shop!

    This guy has not returned any of my calls and last night I spoke with Lowes warranty people that are supposed to get to the bottom of this and call me today....we'll see. Over 10 days now living out of a cooler...I should just pitch a tent in the yard since camping is when I use the cooler anyways.
    Yep, my name really is Bob.
    Parasound HCA1500A(indoor sound) and HCA1000(outdoor sound), Dynaco PAS4, Denon DP1200 w/Shure V15 Type V and Jico SAS stylus, Marantz UD7007, Polk L600, Rythmik L12 sub.
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  • tonyb
    tonyb Posts: 32,957
    edited October 2011
    10 days ?? Wtf ?? I'd be on the phone raising hell. If it's such a small part, go pick it up yourself from a supplier.....tell them you work for an online appliance review site and this isn't sitting well with you.
    HT SYSTEM-
    Sony 850c 4k
    Pioneer elite vhx 21
    Sony 4k BRP
    SVS SB-2000
    Polk Sig. 20's
    Polk FX500 surrounds

    Cables-
    Acoustic zen Satori speaker cables
    Acoustic zen Matrix 2 IC's
    Wireworld eclipse 7 ic's
    Audio metallurgy ga-o digital cable

    Kitchen

    Sonos zp90
    Grant Fidelity tube dac
    B&k 1420
    lsi 9's
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  • gdb
    gdb Posts: 6,012
    edited October 2011
    Check to see if you have a "Tribbles" appliance parts store near you, they'll probably have the part in stock. Our last fridge needed a thermo reset breaker (klixon) which was gotten at our Tribbles store for approx. $12.00 IIRC. Below are what various configs these can come in.

    http://www.sensata.com/support/klixon-motor.htm
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  • gdb
    gdb Posts: 6,012
    edited October 2011
    Klixons & Tribbles.........wtf.........sounds like an old sci fi franchise to me !! Good luck with your fridge!
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  • muncybob
    muncybob Posts: 3,039
    edited October 2011
    Just off the phone with the Lowes service center...no farther ahead than before...it will be 3 to 5 business days, etc.
    Placed a call to the store manager and he's supposed to look into this and get back to me tonight. Even if I could get the part I'm not really sure what it is nor have I ever worked on a fridge besides installing some door seals. The point is, I should not have to do that esp since I paid for an extended warranty. I think if nothing else they are going to get a bill from me for food loss.
    Yep, my name really is Bob.
    Parasound HCA1500A(indoor sound) and HCA1000(outdoor sound), Dynaco PAS4, Denon DP1200 w/Shure V15 Type V and Jico SAS stylus, Marantz UD7007, Polk L600, Rythmik L12 sub.
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  • wz2p7j
    wz2p7j Posts: 840
    edited October 2011
    Bought my Sub-Zero almost 15 years ago and got a pretty good deal on her. She's a tank, never any repairs except for a bad light switch. And the beer is still mighty cold. :cheesygrin::cheesygrin:

    Chris
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  • WilliamM2
    WilliamM2 Posts: 4,773
    edited October 2011
    wz2p7j wrote: »
    Bought my Sub-Zero almost 15 years ago and got a pretty good deal on her. She's a tank, never any repairs except for a bad light switch. And the beer is still mighty cold. :cheesygrin::cheesygrin:

    Chris

    Not sure what your point is. I have a Kenmore, freezer on the bottom, made by Whirlpool. Bought in 1999, and it's never needed any repairs, not even a new light bulb. All brands have lemons though.
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  • wz2p7j
    wz2p7j Posts: 840
    edited October 2011
    WilliamM2 wrote: »
    Not sure what your point is. I have a Kenmore, freezer on the bottom, made by Whirlpool. Bought in 1999, and it's never needed any repairs, not even a new light bulb. All brands have lemons though.

    Do I need to have a point? My beer is cold, probably colder than yours. :biggrin:

    Chris
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  • muncybob
    muncybob Posts: 3,039
    edited October 2011
    Well, local store manager called to let me know that the warranty dept. has escalated this to their management...whatever that means. Yesterday Lowes called to let us know they are looking into the problem....no word since. If this means they are trying to call the repair guy...good luck! He has not returned any of my 7 phone calls.
    Warranty dept. won't hand this off to another repair person since they shows parts have been shipped.
    I think it's time for me to visit Lowes and get a copy of their extended warranty conditions and perhaps see my atty...good grief!
    Yep, my name really is Bob.
    Parasound HCA1500A(indoor sound) and HCA1000(outdoor sound), Dynaco PAS4, Denon DP1200 w/Shure V15 Type V and Jico SAS stylus, Marantz UD7007, Polk L600, Rythmik L12 sub.
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