Genuine Polk Packaging

trubluluc
trubluluc Posts: 2,067
edited November 2001 in Technical/Setup
Ken or Micah,

Is it possible to obtain speaker packaging and a manual from polk? I bought an "open box" (which of course means no box, or manual for that manner) CS 1000 from the goodguys.
When packing up your system to head farther down the road, there's no proctection like original packaging.

-luc
Post edited by trubluluc on
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited November 2001
    Hello,
    Thanks for contributing to the Forum, I'm sure you'll thoroughly enjoy the CS1000p, its an excellent center channel. If you'll contact me at either kswauger@polkaudio.com or via telephone at 1-800-377-7655 extension 891 I'm sure I can help.
    Best regards, Ken Swauger
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  • trubluluc
    trubluluc Posts: 2,067
    edited November 2001
    :D:D

    Two thumbs up....way up!!
    You gotta love these guys.
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  • eaadams
    eaadams Posts: 213
    edited November 2001
    I had read on the gg website that open box from them means absolutly no manufacturers warenty. Is this true wrt polk?
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  • TroyD
    TroyD Posts: 13,077
    edited November 2001
    you might be out of luck with good guys but if you called the REAL good guys at Polk I would bet money that they would do anything possible to hook you up.

    Troy
    I plan for the future. - F1Nut
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  • trubluluc
    trubluluc Posts: 2,067
    edited November 2001
    Hi eaadams-

    I had read on the gg website that open box from them means absolutly no manufacturers warenty. Is this true wrt polk? [/QUOTE]

    I bought my center channel in store and was told the full warranty is in force. I also got the extended coverage. I'll have to check the website,
    to see what they're saying there.

    -luc
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  • trubluluc
    trubluluc Posts: 2,067
    edited November 2001
    you might be out of luck with good guys but if you called the REAL good guys at Polk I would bet money that they would do anything possible to hook you up.

    Troy

    Troy-

    You speak the truth. Polk is one of those few
    companies who understand the term customer service. And they regularily take it to a whole new level.
    It's one of the many reasons their customers are so loyal.

    -luc
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  • [Deleted User]
    [Deleted User] Posts: 7,658
    edited November 2001
    Hello,
    Thanks for everyone's supporting comments. Buying a Polk product, open box, from a dealer doesn't change the warranty. There might be cosmetic considerations; a dinged corner or scratched cabinet that wouldn't be covered under warranty (examine the speaker carefully). But tweeters, drivers, woofers, crossovers and amplifier warranties are intact. Missing owner's manuals, feet, grilles, etc we send at no charge.
    Regards, Ken Swauger
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  • eaadams
    eaadams Posts: 213
    edited November 2001
    I heart polk!
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