A HUGE two thumbs up for Needle Doctor!

nooshinjohn
nooshinjohn Posts: 25,392
edited February 2011 in The Clubhouse
Awesome customer service here.:cool::biggrin: My Sumiko Bluepoint EVOIII lost output on the left channel a few weeks ago, due to one of those microscopic wires breaking loose. I called them and was given an RMA# and told to send it back. A couple days ago, I called them to inquire about it and was told that a new cartridge had already been sent! When I asked what was wrong with the old one, they told me they never even looked at it except to verify it was in the box.

This kind of customer service is what made business in this country thrive and prosper. They are now the ONLY place I will ever shop for my vinyl needs.

Great job to all at Needle Doctor!:biggrin::cool::biggrin:

Now to break in the new one.:tongue:
The Gear... Carver "Statement" Mono-blocks, Mcintosh C2300 Arcam AVR20, Oppo UDP-203 4K Blu-ray player, Sony XBR70x850B 4k, Polk Audio Legend L800 with height modules, L400 Center Channel Polk audio AB800 "in-wall" surrounds. Marantz MM7025 stereo amp. Simaudio Moon 680d DSD

“When once a Republic is corrupted, there is no possibility of remedying any of the growing evils but by removing the corruption and restoring its lost principles; every other correction is either useless or a new evil.”— Thomas Jefferson
Post edited by nooshinjohn on
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