mad,tweeters

lukdaduk
lukdaduk Posts: 1
edited January 2011 in Vintage Speakers
i have been on hold for 1:50:00 ! are they really busy or just closed or lazy
Post edited by lukdaduk on
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  • zarrdoss
    zarrdoss Posts: 2,562
    edited January 2011
    are you trying to call Polk customer service?
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  • nguyendot
    nguyendot Posts: 3,594
    edited January 2011
    Who? usually when you're whining, you identify who it is you're whining at.
    Main Surround -
    Epson 8350 Projector/ Elite Screens 120" / Pioneer Elite SC-35 / Sunfire Signature / Focal Chorus 716s / Focal Chorus CC / Polk MC80 / Polk PSW150 sub

    Bedroom - Sharp Aquos 70" 650 / Pioneer SC-1222k / Polk RT-55 / Polk CS-250

    Den - Rotel RSP-1068 / Threshold CAS-2 / Boston VR-M60 / BDP-05FD
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  • dorokusai
    dorokusai Posts: 25,577
    edited January 2011
    Who on earth waits for that long? They also have Live Chat....email, work until 7pm M-F to cover the west coast and have multiple numbers to call them. I work for Polk and I use the same number everyone else does, and have never had an issue.

    Lazy? Lol....closed? Well, make sure you know what time and day it is.
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
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  • nguyendot
    nguyendot Posts: 3,594
    edited January 2011
    No response, he must still be on hold, lol.

    Customer Service & Tech Support:
    polkcs@polkaudio.com
    1-800-377-POLK (7655)
    9AM-5:30PM EST Mon-Fri

    Hate to tell you this, but it's not M-F right now, lol.
    Main Surround -
    Epson 8350 Projector/ Elite Screens 120" / Pioneer Elite SC-35 / Sunfire Signature / Focal Chorus 716s / Focal Chorus CC / Polk MC80 / Polk PSW150 sub

    Bedroom - Sharp Aquos 70" 650 / Pioneer SC-1222k / Polk RT-55 / Polk CS-250

    Den - Rotel RSP-1068 / Threshold CAS-2 / Boston VR-M60 / BDP-05FD
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  • Tony M
    Tony M Posts: 11,151
    edited January 2011
    ^ great points there Mark and Tuan..:biggrin:

    Their first post and it had to be that....:frown:
    Most people just listen to music and watch movies. I EXPERIENCE them.
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  • DON73
    DON73 Posts: 516
    edited January 2011
    Polk customer service has answered their phone just seconds after I've called.
    TO ERR IS HUMAN. TO FORGIVE IS CANINE.
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  • zarrdoss
    zarrdoss Posts: 2,562
    edited January 2011
    Just keep on holding they will be open in a few hours, like 20, lol
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  • mrbigbluelight
    mrbigbluelight Posts: 9,730
    edited January 2011
    And for some reason got the feeling the problem is going to be with the shipping company.

    1:50 is quite a long time to wait. Never had a problem with Polk CS, but have been put on hold with OTHER companies and went to LimboLand (switching/transfer problems). My solution was to hang up after about a minute and call back.
    Sal Palooza
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  • inspiredsports
    inspiredsports Posts: 5,501
    edited January 2011
    lukdaduk wrote: »
    i have been on hold for 1:50:00 ! are they really busy or just closed or lazy

    Me too. I forgot to turn my phone on, and I didn't dial anything, but I just keep holding and holding like a mad tweeting jinjukutard.
    VTL ST50 w/mods / RCA6L6GC / TlfnknECC801S
    Conrad Johnson PV-5 w/mods
    TT Conrad Johnson Sonographe SG3 Oak / Sumiko LMT / Grado Woodbody Platinum / Sumiko PIB2 / The Clamp
    Musical Fidelity A1 CDPro/ Bada DD-22 Tube CDP / Conrad Johnson SD-22 CDP
    Tuners w/mods Kenwood KT5020 / Fisher KM60
    MF x-DAC V8, HAInfo NG27
    Herbies Ti-9 / Vibrapods / MIT Shotgun AC1 IEC's / MIT Shotgun 2 IC's / MIT Shotgun 2 Speaker Cables
    PS Audio Cryo / PowerPort Premium Outlets / Exact Power EP15A Conditioner
    Walnut SDA 2B TL /Oak SDA SRS II TL (Sonicaps/Mills/Cardas/Custom SDA ICs / Dynamat Extreme / Larry's Rings/ FSB-2 Spikes
    NAD SS rigs w/mods
    GIK panels
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