Polk Customer Service

chris63
chris63 Posts: 7
edited January 2011 in The Clubhouse
We are constantly bombarded with negatives in our society and rarely here positives. Well I just want to say that Polk customer service should be the model that all manufacturers strive for. I have always loved my Polk speakers, but I now have a deep respect for the company itself. They stand behind there products 100% without BS. I will finish by avowing that I am a Polk customer for life. Salute.
Post edited by chris63 on
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  • hoosier21
    hoosier21 Posts: 4,411
    edited January 2011
    they are top shelf for sure
    Dodd - Battery Preamp
    Monarchy Audio SE100 Delux - mono power amps
    Sony DVP-NS999ES - SACD player
    ADS 1230 - Polk SDA 2B
    DIY Stereo Subwoofer towers w/(4) 12 drivers each
    Crown K1 - Subwoofer amp
    Outlaw ICBM - crossover
    Beringher BFD - sub eq

    Where is the remote? Where is the $%#$% remote!

    "I've always been mad, I know I've been mad, like the most of us have...very hard to explain why you're mad, even if you're not mad..."
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  • amulford
    amulford Posts: 5,020
    edited January 2011
    Good for ya and welcome to the Forum.
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  • nguyendot
    nguyendot Posts: 3,594
    edited January 2011
    This is why the first thing recommended is to contact Polk CS when someone comes in asking for help with parts or replacement. They sometimes think it's kind of rude, but that's only because they don't understand how great Polk is at taking care of their customers.
    Main Surround -
    Epson 8350 Projector/ Elite Screens 120" / Pioneer Elite SC-35 / Sunfire Signature / Focal Chorus 716s / Focal Chorus CC / Polk MC80 / Polk PSW150 sub

    Bedroom - Sharp Aquos 70" 650 / Pioneer SC-1222k / Polk RT-55 / Polk CS-250

    Den - Rotel RSP-1068 / Threshold CAS-2 / Boston VR-M60 / BDP-05FD
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  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited January 2011
    chris63 wrote: »
    We are constantly bombarded with negatives in our society and rarely here positives. Well I just want to say that Polk customer service should be the model that all manufacturers strive for. I have always loved my Polk speakers, but I now have a deep respect for the company itself. They stand behind there products 100% without BS. I will finish by avowing that I am a Polk customer for life. Salute.
    Welcome to Club Polk Chris :smile:

    Nice that you found out how outstanding that Polk CS is and furthermore, nice that you report it on their site :cool:
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
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  • cfrizz
    cfrizz Posts: 13,415
    edited January 2011
    Welcome to Club Polk Chris. And yes Polk is second to none in CS.
    Marantz AV-7705 PrePro, Classé 5 channel 200wpc Amp, Oppo 103 BluRay, Rotel RCD-1072 CDP, Sony XBR-49X800E TV, Polk S60 Main Speakers, Polk ES30 Center Channel, Polk S15 Surround Speakers SVS SB12-NSD x2
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  • chris63
    chris63 Posts: 7
    edited January 2011
    Thank you for the warm welcome, and for not sending the spelling/grammer police on me for mispelling hear. I like this place!
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  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited January 2011
    chris63 wrote: »
    Thank you for the warm welcome, and for not sending the spelling/grammer police on me for mispelling hear. I like this place!
    Stick around, a lot to share and learn about this hobby on this site of passionate people :cool:
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
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  • Demiurge
    Demiurge Posts: 10,874
    edited January 2011
    chris63 wrote: »
    Thank you for the warm welcome, and for not sending the spelling/grammer police on me for mispelling hear. I like this place!

    Grammar. :tongue:

    Grammar-Police.png
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  • JuanR
    JuanR Posts: 718
    edited January 2011
    Polk CS is OUTSTANDING to say the least. I have yet to experience another companies CS that comes even close. Thanks again POLK CS!
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  • chris63
    chris63 Posts: 7
    edited January 2011
    Oops, I am in serious need of a spell checker! lol
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