Help with Yamaha rx-v2600

mwk455
mwk455 Posts: 219
edited March 2011 in Electronics
Hey I have a problem with my 2600 . I got it used with a problem with the right front .It pops and is very quiet took it to the repair shop and the first time it cost me 100.00 they said it was a loose conection. Got it home and was happy for a hour and it started doing it again. So back to the shop . Two mounths pass and they call 200.00 for a new sound board ok get it home three days and back to the same . What should i do take it back again or call it a day ?
Post edited by mwk455 on

Comments

  • AudioGenics
    AudioGenics Posts: 2,567
    edited November 2010
    mwk455 wrote: »
    ... took it to the repair shop and the first time it cost me 100.00 they said it was a loose conection. ... for a hour and it started doing it again. So back to the shop . Two mounths pass and they call 200.00 for a new sound board ok get it home three days and back to the same . What should i do take it back again or cal it a day ?

    First read the fine print of how the repair shop guarantees its' repairs. Typically it is parts and labor for xx months.
    It depends how reputable the shop is.

    make sure it is the Yamaha and not any other component
    verify with other good known speakers and gear.

    check local BBB for reported issues on the shop.

    Also maintain any documentation, advertisement and receipts.
    You'll need them if you choose any legal remedies likely small claims

    approach the shop in a civil way to explain what has occurred and
    that the unit is still malfunctioning after the two repairs. Hopefully they will
    be helpful. get everything in writing.. no Verbal.

    Here is where it becomes difficult.
    Asking for a refund or
    Allowing the shop to attempt another repair ?

    your choice to pursue. Time Consuming !!!

    did you get an estimate prior to any repair ?
    So did you spend 100.00 + 200.00 (total 300 ?)
    or just the 200.00.
  • mwk455
    mwk455 Posts: 219
    edited November 2010
    300.00 total and I did get it in writing but what if they say its something else. than the sound board . I think ill just call them and see what they say.
  • mwk455
    mwk455 Posts: 219
    edited November 2010
    But I dont want to put to much into this yamaha. Or if its worth it or start looking for a new one?
  • AudioGenics
    AudioGenics Posts: 2,567
    edited November 2010
    it is alot of money for a repair IMO
    and does not sit well with me to charge a customer
    100.00 and then 200.00 for the same problem.

    Red Flags would go up immediately.

    remember to check BBB ( better business bureau ) for your area
    on that shop.
    you can do that online
  • mwk455
    mwk455 Posts: 219
    edited November 2010
    I did and no complants their . I know red flags went up . But I was so Happy to hook it up to my new rti-12s that I had my blinders on and was stupid.And said yeh fix it>
  • AudioGenics
    AudioGenics Posts: 2,567
    edited November 2010
    i like to check amazon first on pricing
    and if I am interested really do my research

    Yamaha RX-V2600 - AV receiver - 7.1 channel by Yamaha
    4.0 out of 5 stars See all reviews (5 customer reviews)

    Available from these sellers.
    2 new from $769.95
    2 used from $600.00
    1 refurbished from $509.87

    I personally would look for a different unit than chase an unknown problem
    that taken several months already.

    There are guys on Club Polk that upgrade their units
    and sell at reasonable prices (see FOR SALE forum)
    all depends on what YOU want and how much $$......
  • mwk455
    mwk455 Posts: 219
    edited November 2010
    I dont know what ill do yet but thanks for your input it helps to get someone elses input.
  • mwk455
    mwk455 Posts: 219
    edited November 2010
    Ill let you know what happens
  • AudioGenics
    AudioGenics Posts: 2,567
    edited November 2010
    Good luck to you !
  • WilliamM2
    WilliamM2 Posts: 4,806
    edited November 2010
    If you paid with a credit card, I'd be looking at filing a dispute. If it still has the same issue, then you shouldn't have to pay for a board that was obviously not the issue. Sounds like they are just guessing at this point.

    Amazon has newer models, brand new, for not much more than your repairs:

    http://www.amazon.com/gp/product/B002CVTOXE/ref=s9_simh_gw_p23_d0_i2?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-2&pf_rd_r=0YJ469C09MC8M5DW9WVV&pf_rd_t=101&pf_rd_p=470938631&pf_rd_i=507846

    This one's a steal:

    http://www.amazon.com/gp/product/B001E5CDS2/ref=s9_simh_gw_p23_d0_i1?pf_rd_m=ATVPDKIKX0DER&pf_rd_s=center-2&pf_rd_r=0YJ469C09MC8M5DW9WVV&pf_rd_t=101&pf_rd_p=470938631&pf_rd_i=507846
  • HTguru1982
    HTguru1982 Posts: 1,066
    edited November 2010
    That's ridiculous. I agree, you shouldn't have to pay more to have them "fix" the same problem. Perhaps the problem is another component but that was their responsibility to figure that out. I would dispute this and try to get your money back. As was mentioned, take them to small claims court if you have to.
    Display: Sony 42" LCD
    Sources: Harman Kardon DVD-27,
    Panasonic DMP-BDT110 blu ray player
    AVR: Sony STR-DA2400ES
    Amps: Sonance Sonamp 260(fronts),
    Kenwood KM-894(surrounds)
    Fronts: NHT 2.5
    Center: NHT VS-1.2A
    Surrounds: NHT Super One
    Subwoofer: SVS PB10-ISD
  • mwk455
    mwk455 Posts: 219
    edited November 2010
    I talked with the shop and their going to look at it again.I said I shoudnt have to pay he said he will talk to me about it. But their goes my yamaha for another month or two . Good thing I have my HK avr235 for backup. Maybe shouldn't try to upgrade o well live and learn.
  • HTguru1982
    HTguru1982 Posts: 1,066
    edited November 2010
    Don't buy used receivers. I thought I was saving a great deal of money when I bought my last two receivers. One blew up and other's surround channels stopped working.

    The one I upgraded from, I kept as a back up and is the one that's still going strong.

    That Yamaha 1900 from Newegg is a steal, as William suggested.

    I hope it all works out. The 2600 is a great receiver and I can understand why you would want to hang onto it.
    Display: Sony 42" LCD
    Sources: Harman Kardon DVD-27,
    Panasonic DMP-BDT110 blu ray player
    AVR: Sony STR-DA2400ES
    Amps: Sonance Sonamp 260(fronts),
    Kenwood KM-894(surrounds)
    Fronts: NHT 2.5
    Center: NHT VS-1.2A
    Surrounds: NHT Super One
    Subwoofer: SVS PB10-ISD
  • mwk455
    mwk455 Posts: 219
    edited January 2011
    Still wating on parts . Wanted to keep up to date .
  • mwk455
    mwk455 Posts: 219
    edited February 2011
    Got my yamaha back today hope it works.
  • mwk455
    mwk455 Posts: 219
    edited February 2011
    Had to take it back to shop ! Does the same thing as it did 6 months ago . Just to anyone out there don't take anything to Soundstage in Milwaukee Wi.
  • mwk455
    mwk455 Posts: 219
    edited March 2011
    Got it back two days ago.Working good so far. Not much play time . Maybe 3 Hrs so still testing but hoping for the best .