Well, I screwed myself sending speakers

geppy1
geppy1 Posts: 3,075
edited November 2010 in Vintage Speakers
Well now I did it. I have sent and received large Polks (SDAs and RTA 12Bs) and never had a problem with ones I have shipped but have had one problem with ones I received. They were very poorly packed (thrown in the box) and one of the tweeter magnets was stamped off. Had two MW 6501s conme in a small box and one was frozen.

I recently sent out a very well packed pair of RTA12s (early). Even by the buyers admission they were well packed. guess what The left speajker now has both MW 6500s frozen and one magnet even fell off in the cabinet. I asked him to call me right away. Instead he went and filed a claim with Ebay which freezes your pPayPal account. Not good. They are insured so it will get handled. He is an older gentleman and really does not want to repack them for FeEx to pick up or accept replacement drivers.

Here is my favorite part. He claims he has had lots of speakers and there is no way the speakers were in working order when they left. The damage must be from high volume ect ect. As I worked in the CE biz for years and trained people in this stuff i tried to explain what happened here and that it has nothing to do with abuse . He said well there is no damage to the box. I explained that does not matter. THE FACT THE MAGNET IS LAYING IN THE BOTTOM OF THE CABINET SHOULD TELL YOU SOMETHING!! I think he understood??

I should have known there was trouble whe he did not want the stands because they did not tilt back?? I had to explain the tilt is designed into the speaker by having the tweeter set back.(RTA?????)

Even better I stated the shipping as $80 to $100. Ended up being $105 He only paid the $80 This is not counting $30 inpacking materials.

This wil work out but it is just another example of why not to ship large speakers.

keith
Post edited by geppy1 on
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Comments

  • NeilGabriel
    NeilGabriel Posts: 1,487
    edited November 2010
    or deal with old farts (present company excepted)
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  • gdb
    gdb Posts: 6,012
    edited November 2010
    Send the old **** a link to some of the magnet threads on here, that might convince him that you're not......
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  • thuffman03
    thuffman03 Posts: 1,325
    edited November 2010
    Selling and shipping audio equipment can suck sometimes.
    Sunfire TGP, Sunfire Cinema Grand, Sunfire 300~2 (2), Sunfire True Sub (2),Carver ALS Platinum, Carver AL III, TFM-55, C-19, C-9, TX-8, SDA-490t, SDA-390t
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  • WagnerRC
    WagnerRC Posts: 2,158
    edited November 2010
    sorry to hear.
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  • AudioGenics
    AudioGenics Posts: 2,567
    edited November 2010
    older polk speaker drivers seem to experience increased magnet / basket failures
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  • brgman
    brgman Posts: 2,859
    edited November 2010
    that SUCKS Keith.and now i have to file a claim with PP about the busted stands you sent me.:wink:
    Main Rig-Realistic AM/FM Record player 8 track boasting 4 WPC

    Backup Rig-2 CH-Rogue Audio Zeus w/Factory Special Dark Mods,Joule-Electra 300ME Platinum Preamp,OPPO-105 w/Modwright Tube Mod, Auralic Aries G2.1,Polk 2.3TL,3.1TL's,Dreadnought,RTA-15TL's,1C's All Fully Modded,2xRTA-12c's ,Benchmark DAC3 HGC,Synology NAS,VPI Scout w/Dynavector DV-20XH and Rogue Audio Ares Phono Preamp,Sony PCM-R500 DAT,HHB-850 Pro CDR,Tascam CC-222SLMKII Cassette/CDR,MIT S3.3 Shotgun Cables,Shunyata Hyra-8,Shunyata and Triode Labs Power Cords

    I’M OFFENDED!!!!
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  • Toolfan66
    Toolfan66 Posts: 17,253
    edited November 2010
    jvc wrote: »
    older polk speaker drivers seem to experience increased magnet / basket failures

    Not if I ship them.. The driver by it's self that is.. I have shipped at least 15 drivers without one problem..


    Sorry to hear about your issue bro..


    Edit: I bet i just jinxed my self!! Now I will pay for saying that out loud...



    .
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  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited November 2010
    NeilGabriel wrote: »
    or deal with old farts (present company excepted)
    "ordeal" with ebay :wink:
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
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  • cnoat
    cnoat Posts: 315
    edited November 2010
    I just sold an amp to an older gentelmen,He came to pick it up and we listened to it for a good hour or so,after I cleaned up his dogs poo we made the transaction.Three hours pass and I get a phone call.He say's "The amp is popping"Needless to say I drive to him make sure everything was connected correctly.It wasn't.But by then it was to late.The amp is trash.I will never sell another piece of gear again.Gave his money back and took the trash home.
    Parasound Avc-1800
    Mains-Rti 12 -Parasound 1500a
    Center-Csi5-Parasound 1000a
    Rears-Rti 8-Parasound 750a
    Sub SVS Ultra Tv 12
    Diamondback and King Cobra IC's
    AQ T4 SC
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  • Tony M
    Tony M Posts: 11,151
    edited November 2010
    He should have been told that what he did was a costly mistake and hope he learned from it so he wouldn't do it again later.:wink:

    You were WAY to compasionate in this case I think!!
    Most people just listen to music and watch movies. I EXPERIENCE them.
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  • george daniel
    george daniel Posts: 12,096
    edited November 2010
    You are a good person,, if you demo it in my home,once it leaves,,it's yours,,thats why I much prefer dealing with local polkies,or others on this forum,,never had a less than ideal transaction yet. Great place to buy and sell.
    JC approves....he told me so. (F-1 nut)
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  • helipilotdoug
    helipilotdoug Posts: 1,229
    edited November 2010
    One way to prevent the magnets from moving or falling off is to use some JB Weld. Before shipping any vintage Polk speakers, it would be a good idea to do that.
    Sunfire Theater Grand IV
    Sunfire Cinema Grand Signature
    SRS 2.1TL
    SDA 2BTL's
    CSiA6
    FXiA4
    FXiA6
    SDA 2A's
    Monitor 10A's
    http://www.douglasconnection.com
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  • jagster
    jagster Posts: 13
    edited November 2010
    Boy,this is common, and I get uneasy everytime I sell something on Ebay. You can tell them til you're blue inthe face that it is for parts only, and what do they do? Cry, complain and call ebay, and then you are at fault, as the seller has no rights at all. Destroyed speakers are another issue, and one set arrived with the woofer pulled out of the front baffle. Sure, there was insurance from UPS, but what do you do with a 30-year old destroyed speaker?
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  • HB27
    HB27 Posts: 1,518
    edited November 2010
    Keith,
    I've got a very nice 6500 you're welcome to.
    You've treated me very good and it's the least I can offer IF you need it.

    Keith is top notch and you'll find few if any better to deal with.
    Harry
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  • dorokusai
    dorokusai Posts: 25,577
    edited November 2010
    You should have known better Keith....I'm surprised.
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
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  • Earthy
    Earthy Posts: 488
    edited November 2010
    I bought my LS350 online and when it arrived, something was loose. I opened it up to find a big magnet rolling around the box. I was spooked by the sound and had similar feelings until I got on here only to find that it was a shielding magnet. I just popped it back on, and have 5 years of great sound.

    Shame he's not local so you could take a few minutes to get them going again. Do you have any fellow Polkies in his area that owe you a huge favor?
    Polk Audio SDA SRS 2.3TL
    Parasound Halo A21
    Parasound Halo P3

    Home theater
    Polk LSiM 707, 706c, 703, 705
    Polk Blackstone TL3 for height
    SVS PB12-ISD Sub
    Denon AVR-X6400h
    Parasound Halo A51
    LG OLED65B7A
    Sony UBPX800
    Logitech Harmony Elite
    PC LSiM 703
    Spare LSIM 702 and 706c

    Home Theater #2
    Polk Audio LS70, CS350LS, LSF/X, S4
    Onkyo TX-NR808



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  • geppy1
    geppy1 Posts: 3,075
    edited November 2010
    This gentleman is very crabby and ticked off I offered to send him replacement drivers (which i had at the time) but he did not want them.
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  • Bobsama
    Bobsama Posts: 526
    edited November 2010
    I had sent two drivers to someone once and insured the package. Something happened during shipping that led to one of the magnets breaking free. Instead of redeeming the insurance, they decided to take apart the driver in question. They voided the insurance, of course.
    polkaudio Monitor 5 Series II
    polkaudio SDA-1 (with the SL1000)
    TEAC AG-H300 MK III stereo receiver
    beyerdynamic DT-880 Premium (600 Ω) headphones
    SENNHEISER HD-555 headphones
    Little Dot MK IV tube headphone amp
    Little Dot DAC_I balanced D/A converter
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  • jim 249
    jim 249 Posts: 347
    edited November 2010
    I had the same problems with a turntable I sold on ebay. Claimed shipping damage and all. Just an excuse to rip you off. Don't expect a lot of help from PP. You will get emails telling you how to best avoid charge backs! Ebay is turning into a bad place to sell!
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  • dcoil
    dcoil Posts: 153
    edited November 2010
    Bummer having shipping problems. I had a good experience in having large speakers sent to me. I purchased a pair of SRS about 1000mi away - not driving to pick them up. I got online and found a carpenter where the speakers lived and hired him to build two crates, pack them and deliver them to my shipper. Maybe a little scary, but everything went well. Crates well made, speakers well packed, thankfully a very pleasant experience. The whole-thing was under $500.
    SDA SRS modded: X’ovrd, de-polyed, inductorized, interconnectorized, re-posted, dynamited, RDO’d, spiked, gasketed, ringed (Larry's), and grill cloth blinged! Done this on my own? Not a chance. Thanks to Raife and all who forged easy to follow upgrades. At least a 100% improvement in sound and my personal listening pleasure! :cheesygrin:Pass XP-10 preamp, Parasound A21 amp, Pioneer Elite DV-58AV (Ric Shultz modded), Audioquest Sky IC's, No longer need my Sunfire sub after mods...
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  • geppy1
    geppy1 Posts: 3,075
    edited November 2010
    Well i paid the gentleman back and now it appears Fedex will pay me. I got the speakers back and surprise surprise the other two 6500s are screwed up. Lots of good RTA 12 parts in the for sale. Keith
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  • Joe08867
    Joe08867 Posts: 3,919
    edited November 2010
    Sucks, at least FedEx is paying up.
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  • evil ryu
    evil ryu Posts: 41
    edited November 2010
    Joe08867 wrote: »
    Sucks, at least FedEx is paying up.

    which isn't always the case!
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  • hearingimpared
    hearingimpared Posts: 21,137
    edited November 2010
    Glad it's being taken care of Keith. Sending large speakers even in their orginal packing and boxes is a crap shoot at best with the gorillas handling them during shipping.

    I think shipping crates on a pallet is the best way to go.
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  • nadams
    nadams Posts: 5,877
    edited November 2010
    Yep... typical of the older Polk drivers, unfortunately :(. The glue is drying out on these magnets and causes problems during shipping. To the earlier poster who just lost a bucking magnet.... you're lucky.
    Ludicrous gibs!
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  • George Grand
    George Grand Posts: 12,258
    edited November 2010
    Having the tweeter set back on the front baffle addresses time-arrival issues. Having a tilted speaker stand attempts to fire the tweets and mids towards a seated listener's ears. Two different things.

    It sucks that your stuff got busted up.
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  • geppy1
    geppy1 Posts: 3,075
    edited November 2010
    On the small stands they came with from POLK the speakers tweeter is at ear level in the average chair. The 10s 7s and such are not hence they need the tilt back and to do a poor mans alignment of the VCs.
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