PS3 meltdown!!

pmckeealaska

I was just playing Modern Warfare 2 when suddenly the screen froze up and I couldnt do anything. Now, it doesnt recognize that I even have a disc in the player! I tried to put in a music CD and a blueray movie and nothing! It's not even recognizing that there's anything in the player! Any idea what the hell is going on? I'm freaking out here! It doesnt seem to be able to do anything. Right now its just an expensive piece of junk doing nothing. Is there anything I can do? I already tried returning to default settings and that did nothing. PLEASE HELP!

kawizx9r

Disconnect it from the wall outlet for awhile to let it reset then plug it back in and try it out.

pmckeealaska

That didnt do anything! WTF??? I have no idea what to do now short of a system reformat! I have no idea what else to do. This sucks!

kawizx9r

pmckeealaska wrote: »

That didnt do anything! WTF??? I have no idea what to do now short of a system reformat! I have no idea what else to do. This sucks!

System reformat = loss of data.

Since the problem is with your PS3, I bet if you put your HDD into another PS3 it'd work so I suggest you keep your data. Maybe someone else could chime in?

No need to get so worked up! We'll figure it out

pmckeealaska

Well, I saved my game data, so thats not a problem. It's just strange how this happened. Playing a game one minute, then it freezes up on me and now it wont do anything. Wont recognize a disc of ANY kind: CD, SACD, Bluray, nothing!

pmckeealaska

Also, the little clock at the top right of the screen is whirling round and round like its searching for something but nothing is happening. Weird!

nguyendot

Your optical drive laser probably went out. Look online for ways to have it replaced...

pmckeealaska

Oh man...what a nightmare!

polkfarmboy

This is whats gona happen next...... your boards gona fry !!!!and yes your bluray lazer is gone because of a crappy little piece thats f'd up thousands of ps3's everywhere

Read up online about the cheapo drive and how it over heats .I had this prob then it fried .then I got it fixed then it fried then I got a new machine then it fried then I got it fixed then it fried then I just sent it out to get fixed again tonight

pmckeealaska

Why the hell did this happen now? I've had my PS3 for 3 years with zero problems!

cnh

Sounds like the laser is down. But I don't understand why. A lot of people talk about their PS3 overheating. Mine NEVER does--going strong for 2.5-3 years. I thought these units were pretty DURABLE!

How many hours would you say you put on yours a week? Because everything has a failure point.

cnh

pmckeealaska

Not enough hours for this to happen! Maybe 5 hours a week. I love the machine itself and I've never had any issue with it before now....but the is a pretty damn big issue!

cnh

Well that's not heavy usage at all. I know my machine seized up once or twice when I was upgrading the firmware...and I was lost for a bit until I realized that my controller was acting up so I couldn't click out and reboot the machine.

But that doesn't sound like your problem.

cnh

tommyboy

pmckeealaska wrote: »

Oh man...what a nightmare!

No, its not a nightmare. Your PS3 broke.Call up sony to calculate repair costs, or take it to a local repair place, no biggie. Just don't try to fix it up yourself;)

All in all though,you should be happy it lasted you three years with no problems...

danger boy

sorry to hijack. any word when the next gen Playstation will come out? I am waiting patiently. PS3 was released in 2006, gotta be near the end of it's life by now, right?

messiah

danger boy wrote: »

sorry to hijack. any word when the next gen Playstation will come out? I am waiting patiently. PS3 was released in 2006, gotta be near the end of it's life by now, right?

Probably 3 to 5 years.

pmckeealaska

Well, the down side for me is that there is no place in Alaska that I can find that repairs PS3's so I'd have to send it away to Sony and they would charge $150 which already half the price of a new one! Just seems like throwing money down the drain. Then again, maybe getting a new one would be doing the same thing! Ugh...not a nightmare but surely a pain in the ****! I just can't think of any other avenues to pursue?

Polkie2009

Yea, sometimes you have to cut your losses and figure you got your money's worth when a product breaks and the money it's going to take to fix it can be better spent on a new or good used item. The $150.00 may be almost enough to buy a good used PS3 Slim up there? Or just go ahead and get a new one for $299.00?

zippty2001

you can get the laser from ebay for 40 its not that hard i can do the fix if you want to pm me but you would need to ship it to me but the laser replacement is not to hard

pmckeealaska

I sent an email to Sony describing my problem yesterday. I'm waiting to hear from them before deciding what to do with my PS3. if I can find a cheaper way to get it fixed, I'd rather go that route than buy a new one.

pmckeealaska

Here is the response I got from Playstaion regarding my problems:

Hello Paul,

We apologize for any inconvenience your having with you PlayStation(R)3 computer entertainment system. You may need to disable BD 1080p 24hz output and you can find this under video settings on your XrossMediaBar(TM).

*Make sure the discs are clean.

*Attempt other discs.

*If the disc is scratched you may need to replace the discs.

*Restore the default settings.

*Enter safe mode on the PS3 and choose option 3

If none of these options assist you in resolving the issue the system may need to come in for service. You may submit your own Exchange Order using our Self Service Exchange for quick and easy processing on the Internet. Please visit our Self Service Exchange page for more information.


Anyone have any thoughts on these suggestions?

kawizx9r

pmckeealaska wrote: »

Hello Paul,

We apologize for any inconvenience your having with you PlayStation(R)3 computer entertainment system. You may need to disable BD 1080p 24hz output and you can find this under video settings on your XrossMediaBar(TM).

*Make sure the discs are clean.

*Attempt other discs.

*If the disc is scratched you may need to replace the discs.

*Restore the default settings.

*Enter safe mode on the PS3 and choose option 3

If none of these options assist you in resolving the issue the system may need to come in for service. You may submit your own Exchange Order using our Self Service Exchange for quick and easy processing on the Internet. Please visit our Self Service Exchange page for more information.

I hate when they give you the basic troubleshooting steps even after you've stated that no discs work+you tried multiple discs of different formats+ensured they were either clean and blemish free discs+etc.

I swear, whenever you go through CS it's as if no one took the time to read you're inquiry.

Fortunately it isn't like that on here and a few select places

pmckeealaska

Well, if I was to but a new PS3, I would stuill like to be able to play SACD's on it. I know the newer models arent capable of this out of the box, but do you know if there has been a firmware update to allow this or is this possible via a firmware update?

zippty2001

the new slims will not play sacd disks they changed the internal hardware the fix is not that hard i can talk you threw most of it i have fixed about 15.

pmckeealaska

Well none of Sony's suggestions worked so I guess I have two options: get this one repaired or buy a new one. I already have a Universal Player so I can play my SACD's, I just liked having another SACD player available. I have no idea how much a repair will cost or how long it might take so that might be a deciding factor on whether I just go out and buy a new unit. What do you guys think is my best course of action?