new LSi owner's manual input sought

Scott O
Scott O Posts: 5
edited September 2010 in The Clubhouse
Hi everyone,

We here at Polk Audio are in the initial stages of developing an owner's manual for the new LSi Series, and we'd like your input on the content.

I've attached an outline. Feel free to suggest content you think vital to supporting LSi customers.

And thanks for your support.

Best,
Scott O.
Post edited by Scott O on

Comments

  • Vette C6.r
    Vette C6.r Posts: 1,560
    edited September 2010
    I think it is missing a picture of the new LSI's. hehehehehe
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited September 2010
    Scott O wrote: »
    Hi everyone,

    We here at Polk Audio are in the initial stages of developing an owner's manual for the new LSi Series, and we'd like your input on the content.

    I've attached an outline. Feel free to suggest content you think vital to supporting LSi customers.

    And thanks for your support.

    Best,
    Scott O.
    - in "room set-up" add speaker positionning techniques and recommendations for this specific speaker (or is it part of accoustic shaping?).

    - In "demo recommendation" you could suggest best music to do so or if viable for Polk, include a demo CD of Polk favorite tunes for efficient / "WOW getter"

    Yet Polk has provided very user friendly, easy to read and well documented (including diagrams) of suggested set-up. However, many of us are technically inclined so I would suggest people that aren"t so technically inclined to provide their own feed back on what they may find ambiguous. To be effective, user manuals should be short and to the point while being clear enough (in info and language) in order to be foolproof (menaning someone that never touched a speaker in their life should be able to perform the task easily in the shortest amount of time).

    - Maybe at the end of the detailed set-up a simple quick set-up guide (short version SOP)?
    - Oh, don't forget to include the picture of the opened guts of the Lsi.

    BTW, I really like the step by step detailed sections Zero is proposing. Such description makes the company look that much more proffessional even before the user has connected his new Polk speakers.

    Two thumbs up for Polk attention to even the smallest details!

    Thank you for giving us the opportunity to voice and participate!
    TK
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
  • Erik Tracy
    Erik Tracy Posts: 4,673
    edited September 2010
    I'm an impatient engineer.

    A manual for me would start with:
    * Thank you for buying Polk and some happy words about the quality/construction of the new speakers
    * What is needed to hook up the speakers: a description of the minimum requirements to hook up the speakers: minimum wattage, ohms, gauge of wire perhaps, etc
    * How to hook up the speakers and correct placement (is there a left and right as with the old LSi line) w/ some example wiring diagrams, make sure of wiring L/R speakers in phase, etc
    * How to determine if they are functioning properly
    * Then go into getting the most performance out of speakers with placement, room acoustics, external amps w/ example wiring diagrams
    * Specs
    * Warranty
    * Contact info, Forum Link for additional discussion

    H9: If you don't trust what you are hearing, then maybe you need to be less invested in a hobby which all the pleasure comes from listening to music.
  • messiah
    messiah Posts: 1,790
    edited September 2010
    Looks good so far. I think the addition of a glossary of audio terms might be a nice idea for those who don't spend way too much time on audio forums :D
    "They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety."
    Benjamin Franklin, February 17th, 1775.

    "The day that I have to give up my constitutional rights AND let some dude rub my junk...well, let's just say that it's gonna be a real bad day for the dude trying to rub my junk!!"
    messiah, November 23rd, 2010
  • fishbones
    fishbones Posts: 947
    edited September 2010
    Nice job Zero!

    I would add in the placement category...ideal listening position (in height)...ear at tweeter level, below, above, angling w/spikes?... Especially for the bookshelf models, so consumers know what optimum stand heights to get for their listening position.
    ..... ><////(*>
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited September 2010
    messiah wrote: »
    Looks good so far. I think the addition of a glossary of audio terms might be a nice idea for those who don't spend way too much time on audio forums :D
    Actually, not a bad idea. That shows Polk is going behong his mendate to provide affordable speakers, training and info packages are always seen as positive.

    [QUOTE* Contact info, Forum Link for additional discussion
    ][/QUOTE]IMHO, this should be part of every Polk user manuals / documents and should be flagrant as it is good marketting for Polk and incite users to actually be part of the Polk community, not simply users. This reflects Polk's passion for the speaker business, not simply a sale, the consumer can hardly forget about Polk after his purchase, it intices belonging and loyalty.
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
  • devani
    devani Posts: 1,497
    edited September 2010
    please put minimum power and recommended power requirements....somewhere in the electronics and HT receivers....

    link to polkaudio forums so the new LSi series owners can learn in-depth about the community...
    Video: LG 55LN5100/Samsung LNT4065F
    Receiver: HK AVR445
    Source: OPPO BDP-93
    HT: POLK SPEAKERS RTi6, FXi3, CSi5, VTF-3 MK2
    2Ch system: MC2105, AR-XA, AR-2A, AR9, BX-300, OPPO BDP-83
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited September 2010
    I'd suggest you drop the notion of a printed manual and instead have a Web 2.0 style online experience for new owners.
    I definitely do not agree with that statement. You provide good ideas in your thread but dropping the hard copy user manual is a no-no IMHO. You can't force people down a route, you can propose it but you have to have the options and let them decide. Owning audio speakers and being connected are very but very different things.
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
  • dorourke07
    dorourke07 Posts: 298
    edited September 2010
    I agree with having a quick set up guide, let the audiophiles get going quickly. For the rest of us pictures & diagrams are a must. There are plenty of people who will not understand the terms and directions and will follow the pictures. This is a great chance to develop the customer and their improved knowledge will improve their listening experience.
    Mains - LSi9's
    Center - LSiC
    Surround - pair of TL3's
    Amplification - Parasound 2125
    AVR - Onkyo 706
    CD/SACD - Onkyo DV-SP506
    SUB - MartinLogan Abyss
    55" Panasonic Viera TC-P55GT30 3D
    Bluray - DMP-BDT310 Panasonic
  • messiah
    messiah Posts: 1,790
    edited September 2010
    anonymouse wrote: »
    Look, the owners of this series are 99% going to be folks who are high income and connected. I'd suggest you drop the notion of a printed manual and instead have a Web 2.0 style online experience for new owners.

    In the box, simply include a 1 page quick start poster, and a link to the address for the online experience.

    And what would the 1 page start poster say? "For those of you who have never owned speakers before, connect the positive to positive and negative to negative"? :rolleyes: Just sayin' lol :p

    The internet already exists for us all, and there's really no need to prompt someone to go use it when they just bought your product. To me that's like a big FU. Maybe the web address could be www.youjustdroppedfourgrandonnewspeakersandweweretoocheaptogiveyouanicemanual.com

    If you just bought a new luxury car, I'm sure you would expect a nice manual, and not just a 1 page start up sheet with a web link.
    "They who can give up essential liberty to obtain a little temporary safety, deserve neither liberty nor safety."
    Benjamin Franklin, February 17th, 1775.

    "The day that I have to give up my constitutional rights AND let some dude rub my junk...well, let's just say that it's gonna be a real bad day for the dude trying to rub my junk!!"
    messiah, November 23rd, 2010