salespeople encounters: the good, the bad & the...

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Micah Cohen
Micah Cohen Posts: 2,022
edited August 2010 in The Clubhouse
I'd like to dedicate this thread to Ly Foung Vang at the HHGregg on South Blvd in Charlotte, NC. He may be the best, most patient, most tolerant sales guy I've ever worked with. And that's not even mentioning how he went totally out of his way and saved me the last Sony RPTV on earth. The guy's The Best. Go to this HHGregg, if you're in Charlotte, and let Ly [pronounced "Lee"] help you.

Tell me your salesguy story, good or bad. (Maybe we try not to be too angry or frustrated or insulting in this thread. It would be amazing if we could accumulate a thread of "great salespeople" experiences instead of bad stories.)

MC
ultramicah@yahoo.com

"There's nothing funny about a clown in the moonlight." - Lon Chaney
Post edited by Micah Cohen on

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  • treitz3
    treitz3 Posts: 18,316
    edited August 2010
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    John. At a shop here in Charlotte that since then has closed up shop. Hours of conversations to let him get to know me and me to trust him. Ended up being a real life scenario with even more time spent evaluating gear/equipment I hadn't heard before. That was years ago and I would now consider John a good friend and not just a salesman. He has probably forgotten more about audio than I have yet to learn.

    In fact, he's the one who first told me about the Sumiko setup.

    Simply awesome and not in the least snobby, which in my experience? 98% of the sales force are.............whether they know what an ohm is or not.

    *bangs head*
    ~ In search of accurate reproduction of music. Real sound is my reference and while perfection may not be attainable? If I chase it, I might just catch excellence. ~
  • joeparaski
    joeparaski Posts: 1,865
    edited August 2010
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    I needed a keyboard, just a real cheap, no frills keyboard. I went to Future Shop and picked the cheapest keyboard I could find.....would you believe the salesman tried to sell me an extended warranty for it!!!

    Joe
    Amplifiers: 1-SAE Mark IV, 4-SAE 2400, 1-SAE 2500, 2-SAE 2600, 1-Buttkicker BKA 1000N w/2-tactile transducers. Sources: Sony BDP CX7000es, Sony CX300/CX400/CX450/CX455, SAE 8000 tuner, Akai 4000D R2R, Technics 1100A TT, Epson 8500UB with Carada 100". Speakers:Polk SDA SRS, 3.1TL, FXi5, FXi3, 2-SVS 20-29, Yamaha, SVS center sub. Power:2-Monster HTS3500, Furman M-8D & RR16 Plus. 2-SAE 4000 X-overs, SAE 5000a noise reduction, MSB Link DAC III, MSB Powerbase, Behringer 2496, Monarchy DIP 24/96.
  • Rivrrat
    Rivrrat Posts: 2,101
    edited August 2010
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    I had to tell a salesman at CC while buying a GE tv if he said one more word about extended warranties, I was walking out. I also pointed out to another salesman at Sears while buying a Sony cd changer that if they were pushing me to buy an extended warranty so hard, they must not have confidence in their product.

    The tv lasted a long time, the cd player didn't.
    My equipment sig felt inadequate and deleted itself.
  • PSOVLSK
    PSOVLSK Posts: 5,053
    edited August 2010
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    This will not be unique, but my sales call to SVS was very good. I had my eye on a Plus/2, but they told me I could easily get by with a lesser model for my listening area. I ended up getting the Plus/2, but I was very impressed that they actually suggested a lower end model.


    Pretty much any call I've ever made to Crutchfield has been met with a very helpful, no pressure salesperson.
    Things work out best for those who make the best of the way things work out.-John Wooden
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited August 2010
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    I asked a salesmen about a specific projector and he was honest enough to tell me he did not know anything yet about projectors. He had extensive knowledge about computers but didn't have a clue about projectors. He stuck around very interested to learn while I gave him some basics about projectors. I really appreciated his honesty about his lack of knowledge instead of trying to BS me.
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
  • hearingimpared
    hearingimpared Posts: 21,137
    edited August 2010
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    Stephen Monte owner of Quest for Sound in Bensalem, PA . . . THEY DON'T COME ANY BETTER THAN STEPHEN . . . period.
  • RuSsMaN
    RuSsMaN Posts: 17,987
    edited August 2010
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    Why am I going to wax poetic for you, when you didn't for me? Have you lost it? When are you going to be back at Polk HQ. I need you. We need you. Polk needs you.

    It was you and me man, this place is what it is today because of guys like you and me. (all the good points, the bad points are Al's fault ;) ) We created this sometimes uncontrollable, yet eternally loveable FrankenPolk monster....

    Remember the first Polkfest and the free Vibrapods? Remember writing Shane Mann's memorial together? Remember The Speaker Specialist? My toilet time hasn't been the same since.

    Sorry if I'm taking it off topic, but some of us actually miss your silly, poetic ****. I call foul. YOU, yes, MICAH COHEN, can't just pop in for the casual 'What's up with that' thread. Content, provide it, own it, like old times.

    Hugs,
    Lon Chaney's Lover
    Check your lips at the door woman. Shake your hips like battleships. Yeah, all the white girls trip when I sing at Sunday service.
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited August 2010
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    RuSsMaN wrote: »
    Why am I going to wax poetic for you, when you didn't for me? Have you lost it? When are you going to be back at Polk HQ. I need you. We need you. Polk needs you.

    It was you and me man, this place is what it is today because of guys like you and me. (all the good points, the bad points are Al's fault ;) ) We created this sometimes uncontrollable, yet eternally loveable FrankenPolk monster....

    Remember the first Polkfest and the free Vibrapods? Remember writing Shane Mann's memorial together? Remember The Speaker Specialist? My toilet time hasn't been the same since.

    Sorry if I'm taking it off topic, but some of us actually miss your silly, poetic ****. I call foul. YOU, yes, MICAH COHEN, can't just pop in for the casual 'What's up with that' thread. Content, provide it, own it, like old times.

    Hugs,
    Lon Chaney's Lover
    Goodness Russ, man, you are a real lover boy :D
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
  • RuSsMaN
    RuSsMaN Posts: 17,987
    edited August 2010
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    Shut up, newb. ;)

    Some of us, way back when, there were probably 15 solid posts a day, just a handful of guys. If you haven't been here a decade, you just don't know. Hell, Mark and Jesse are STILL newbies to me, when I think about it, and look at the impact they've had.

    Hell, I'm a newbie, for guys like RonP, George Grand, the bro's McGowan, John Strong....there's a lot of heredity, and I feel it's all but forgotten sometimes, and I get a little choked up. Seeing MC post a random thread brought it all back up again, the good, the bad, and the ugly.

    Cheers,
    Russ
    Check your lips at the door woman. Shake your hips like battleships. Yeah, all the white girls trip when I sing at Sunday service.
  • Micah Cohen
    Micah Cohen Posts: 2,022
    edited August 2010
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    I'm touched.

    No, I mean I am touched. In the head.

    Listen, I'm trying, ok? I'm way behind the curve here. I'm six years behind the technology. I'm not an "early adopter" no more. I just had a bad bluray experience and I'm crawling back into my SD shell to hide. (I'll write about that soon enough.)

    And I've been away from Polk for a long time. I'm not local no more. I'm trying to make a living to support my wife and four small children (another on the way), so I don't have near the time I'd like to spend chit-chatting here on the forum with you guys these days. It's been weeks since I've "put on a CD and listened to it." I have a kickass Polk car sound system, and I'm listening to... NPR... when I drive the three short miles to the post office and back. Plus, I've become... disinterested. You know? Ever have one of those days when you're like, "Politics? Feh! Landslides in China? FEH! Teen gangs in Portland? FEEEEH!" Well, I have one of those lives.

    Plus, Polk Audio has grown and changed, and its focus has expanded, and while a new-era Speaker Specialist is definitely something we've considered (maybe an electronic version?), it's been tough to drum up support and content for it. Things move a lot faster today, and Polk Audio -- bless it's two-channel soul -- just doesn't have the resources of... Sony.

    I'm still here. My copy is out there, on the website, in the ads. I'm working with Scott and Al to try to surmount the endless to-do lists of the marketing dept. I'm trying to make it fun and exciting for youz guyz.

    I'm much more timid these days. So don't scare me away.

    And don't make me angry. You won't like me when I'm angry.

    MC
    ultramicah@yahoo.com

    "There's nothing funny about a clown in the moonlight." - Lon Chaney
  • TroyD
    TroyD Posts: 13,077
    edited August 2010
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    RuSsMaN wrote: »
    Shut up, newb. ;)

    Some of us, way back when, there were probably 15 solid posts a day, just a handful of guys. If you haven't been here a decade, you just don't know. Hell, Mark and Jesse are STILL newbies to me, when I think about it, and look at the impact they've had.

    Hell, I'm a newbie, for guys like RonP, George Grand, the bro's McGowan, John Strong....there's a lot of heredity, and I feel it's all but forgotten sometimes, and I get a little choked up. Seeing MC post a random thread brought it all back up again, the good, the bad, and the ugly.

    Cheers,
    Russ

    That get's me right *here*....

    Here I sit in the desert AGAIN...ruminating on things past and present. I remember my FIRST trip to the desert (could it be almost EIGHT years ago??)...lesse, Atriums, R2's, Sherwood receiver, Rat Shack 8wpc integrated (I CRIED when that thing died)....tents, dust.....incessant hum of diesel generators...

    Here I am circa 2010 sitting in a dorm room typing away on my laptop, wireless internet in an actual hardened building, fridge and TV in my room...listening to my iPod with bluetooth headphones (I HATE headphone wires)....

    Time doesn't stand still but, faaak......I, too, miss those days. I'm hearing Micah though. Life drums on like a faaking treadmill.

    Anyhow....I'm here, I'm settled in and hopefully can spend more time here with my brothers.

    BDT
    I plan for the future. - F1Nut