Randomly losing signal from Bluray to Receiver for about 1-3 seconds

aquakenbush

Not sure what is up but when I watch blurays the signal just stops for a second and takes another second or two to sync back up. Video and audio stops and audio returns first. It does this randomly. Sometimes every few minutes sometimes doesnt do it for 30 mins at a time.


The basics:
Pioneer 320 BD to Pioneer 820 AV Receiver via HDMI
Pioneer 820 AV Receiver to Optoma HD 200x 1080p projector via HDMI

Before I had the correct length cables I had the BD hooked up directly to the projector via HDMI for Video and used RCA cables for the audio and never saw this issue.

Someone local mentioned that it might be some sort of syncing issue between the BD and the receiver however that seemed odd seeing as they are the same manufacturer.

Any ideas?

Thanks,

-Q

digitalvideo

Does your Pioneer equipment have the PQLS (Precision Quartz Lock System) feature? That usually alters the lip sync some what when it's off and on.

Are all your HDMI cables "High Speed" certified rated and is the "HIGH SPEED" feature turned on in the Pio bd player menu? HDMI High Speed feature in the bd player menu will only work if a certified High Speed HDMI cable is connected and it can cause errors if you got the wrong cable. Please read about it in your Pio bd player directions booklet.

AVS Forum is also a good place with lots of Pioneer owners there.

http://www.avsforum.com/

aquakenbush

Thanks for your response!

The lip sync thing I set to off.
I did have it set to 'high speed' for a bit but turned it back after this issue. The cables are not high speed certified.
I went through everything I could read about and change in the BD directions booklet however some things cannot be changed sometimes, it's kinda annoying. I am still figuring out what mode the BD has to be in to be able to un-gray out some configuration settings.

Thanks,

-Q

digitalvideo

aquakenbush wrote: »

Thanks for your response!

The lip sync thing I set to off.

I would set it to 'On'

aquakenbush wrote: »

I did have it set to 'high speed' for a bit but turned it back after this issue. The cables are not high speed certified.

I would order 3 Bluejeans Series F2 HDMI cables for under $20 bucks which are all certified 'High Speed' and connect one to the bd player, the other to the reciever and the 3rd to the tv or projector. All the HDMI cables need to be the same speed rating. How long is your longest HDMI cable length you're running? If you need 15 feet or longer of HDMI cable length than get the Bluejeans Series-1 cable.

http://www.bluejeanscable.com/store/hdmi-cables/hdmi-cable.htm

aquakenbush wrote: »

I am still figuring out what mode the BD has to be in to be able to un-gray out some configuration settings.

I'm not sure what you mean by "un-gray out" ? Are you refering to the picture quality on the screen not being black enough and looking gray?

aquakenbush

I will try setting it to 'on'.

The cable to the Bluray is 25 ft. I am using a monoprice cable for the long run and a 3ft other brand for the BD to AV connection. I am not sure if the long one and the short one are the same 'speed'. I will have to check that out. I have a second 25 ft monoprice cable that I am not using yet. I think I will try that one.

When mentioning un-grayed out I am refering to the BD settings selections. Some are grayed out and I cant seem to figure out which mode the BD needs to be in to make those changable.

Someone local mentioned I should cycle my equipment on differently as well. Apparently there are handshake issues sometimes? However that seems like I would get no signal at all if something wasnt happy.

Thanks,

-Q

digitalvideo

That could be the problem, you have two different HDMI cable brands and don't know if they are "High Speed" rated. It's important that all HDMI cables are High Speed rated and the "High Speed" option in the bd player menu is turned on. If you have a HDMI cable that isn't High Speed and the High Speed option is turned on in the bd player menu it will effect it. Pioneer warns about this in their directions booklet.

Does 3ft offer enough slack between your equipment? HDMI digital can be very sensitive and if the HDMI wire is stretched it might not be in 100%. I personally would do 4ft just to give enough slack.

Anything at 15 feet and longer I would get a better quality HDMI cable. For your 25ft run I would get the Bluejeans Series 1 HDMI cable and for your shorter runs get the Bluejeans F2 cable. Both are certified High Speed. Bluejeans is a higher grade HDMI cable and uses the broadcast industry Belden bonded-pair design, they're only a few bucks more and they are one of the very few cable companies that are made in the U.S.

The grayed out options in the bd menu are set like that because they're not in use and I don't believe you have the right equipment hooked up that make those accessible. I have some of those options grayed out too in my bd menu. Those aren't the important or main options.

Sherardp

Actually what you are seeing is common and is apart of the HDMI handshake. No extra cables needed. Your pretty much good to go, I experience this in my own theater at the beginning of titles and during the warning splash screen. Afterward I'm set and have no problems. If your experiencing this during the middle of titles, then you should check cables. I use the bluejeans cables myself, series 1 also.