Quick troubleshooting of my setup

Pycroft
Pycroft Posts: 1,960
Hi all...

I have a problem that I noticed (See my setup in my sig). While playing a CD, I had was missing a part that I knew was there. Both speakers are playing. When I play wiht the balance button and turn it all the way to the left speaker, both speakers stop playing, when I turn the balance to the right, both speakers play. I'm not sure if this is a hookup issue. Any troubleshooting ideas?

Thanks,

James
2 Channel/HT:
Sony SS-M9 P's (ES version)
Sony SS-M1CN Center Channel
Polk RT800 Surround Speakers
Odyssey Stratos Dual Mono Amplifiers
TAD 150 Signature Tube Preamp
Harman Kardon HK354
Sony SACD Player
Post edited by Pycroft on

Comments

  • Conradicles
    Conradicles Posts: 6,119
    edited April 2010
    Do you mean your 2-channel system? (Just making sure)
  • PerfectCreature
    PerfectCreature Posts: 1,456
    edited April 2010
    My receiver is the same way.
    The balance is way off. So is my treble... I just put it where is kind of sticks.... and leave it.
    Receiver
    Harman Kardon HK 3490
    Speakers
    Polk Audio Monitor 50s
    Subwoofer
    Klipsch KSW-100
    Cables
    AudioQuest Rocket 33s 10ft
    AudioQuest Optilink1 2m
    AudioQuest Alpha-Snake 25ft Interconnect
    AudioQuest HDMI-1 2m

    Alienware X51 R2
    PS4
    Samsung Smart TV 40" 1080p 3D
  • Pycroft
    Pycroft Posts: 1,960
    edited April 2010
    Yes, my 2 channel setup with the SDA's and the Sheng Xiang preamp.

    James
    2 Channel/HT:
    Sony SS-M9 P's (ES version)
    Sony SS-M1CN Center Channel
    Polk RT800 Surround Speakers
    Odyssey Stratos Dual Mono Amplifiers
    TAD 150 Signature Tube Preamp
    Harman Kardon HK354
    Sony SACD Player
  • Pycroft
    Pycroft Posts: 1,960
    edited April 2010
    Bumping to the top with some new info. I thought the issue may be the speakers, but I have new speakers plugged in, and SAME issue. Turn balance to the left, no sound from either speaker, when balance to the center or all the way to the right, sound from both speakers. When listening to Queen, 'Bohemian Rhapsody', it often goes from speaker to speaker, and parts are missing. I'm guessing it's my preamp? it's a tube preamp...is there something I need to check? What do I do? Thanks :)

    James

    Edit: Also, should I NOT listen? Is there anyway this problem can possibly damage speakers?
    2 Channel/HT:
    Sony SS-M9 P's (ES version)
    Sony SS-M1CN Center Channel
    Polk RT800 Surround Speakers
    Odyssey Stratos Dual Mono Amplifiers
    TAD 150 Signature Tube Preamp
    Harman Kardon HK354
    Sony SACD Player
  • quadzilla
    quadzilla Posts: 1,543
    edited April 2010
    Try plugging an ipod or something directly into the amp and see if you have the same problem. If it goes away, then plug the pre back in and try a different input. It sounds like both outs are being fed by a single channel. Hard to say where the fault may lie, but you're going to have to trace it through the system and see where the break down is.
    Turntable: Empire 208
    Arm: Rega 300
    Cart: Shelter 501 III
    Phono Pre: dsachs consulting
    Digital: Marantz SACD 30n
    Pre: Conrad Johnson ET3 SE
    Amp: Conrad Johnson Premier 350
    Cables: Cardas Neutral Reference
    Speakers: SDA 2.3TL, heavily modified
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited April 2010
    quadzilla wrote: »
    Try plugging an ipod or something directly into the amp and see if you have the same problem. If it goes away, then plug the pre back in and try a different input. It sounds like both outs are being fed by a single channel. Hard to say where the fault may lie, but you're going to have to trace it through the system and see where the break down is.
    +1, you have to isolate the pre an the amp. I do not see the fault coming from the speakers but it can be from either the pre, the amp or any other gear that is connected in the chain. As pointed out, try an Ipod, a CDP or DVD player directly to the amp and see if the problem remains.
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
  • Pycroft
    Pycroft Posts: 1,960
    edited May 2010
    Right now, the setup is very simple. The Carver amp is attached to the preamp, a sony SACD player is connected to the preamp, and the speakers are connected to the amp. I'm not sure what you mean by connect an IPOD directly to the amp? I don't have an IPod dock that will connect to the preamp. Is there something else I can do? Would a tuner work?

    James
    2 Channel/HT:
    Sony SS-M9 P's (ES version)
    Sony SS-M1CN Center Channel
    Polk RT800 Surround Speakers
    Odyssey Stratos Dual Mono Amplifiers
    TAD 150 Signature Tube Preamp
    Harman Kardon HK354
    Sony SACD Player
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited May 2010
    Pycroft wrote: »
    Right now, the setup is very simple. The Carver amp is attached to the preamp, a sony SACD player is connected to the preamp, and the speakers are connected to the amp. I'm not sure what you mean by connect an IPOD directly to the amp? I don't have an IPod dock that will connect to the preamp. Is there something else I can do? Would a tuner work?

    James
    Yes, a tuner is some you can use. Your goal is to bypass any of your gear going into the amp and use an known working audio source to the amp. If the problem remains, it is related to the amp. If the problem goes away then it more likely be related to your pre-amp. The key to properly troubleshoot your gear is to isolate each piece of gear and test them with known working gear.

    Good luck!
    TK
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)
  • Pycroft
    Pycroft Posts: 1,960
    edited May 2010
    WELL...When I switched my IC's around from the amp to the preamp, the problem switches...

    Left balance plays both speakers, right balance plays nothing, so I'm guessing it's a bad IC? If so, that's a good problem :)

    James
    2 Channel/HT:
    Sony SS-M9 P's (ES version)
    Sony SS-M1CN Center Channel
    Polk RT800 Surround Speakers
    Odyssey Stratos Dual Mono Amplifiers
    TAD 150 Signature Tube Preamp
    Harman Kardon HK354
    Sony SACD Player
  • Conradicles
    Conradicles Posts: 6,119
    edited May 2010
    Sounds to me like your pre-amp has issues. Turn your amp down really low, and hook the CD player directly into the amp inputs and push play. If it sounds good, you know the problem will be the pre.
  • Pycroft
    Pycroft Posts: 1,960
    edited May 2010
    A little nervous about this. I thought you NEEDED to plug something into a preamp for it to play? I can plug the speakers AND the CD Player into the amp and it will play? What processes the sound?

    Also, if it does, how will I even know if there is a problem. Again, when the balance is in the middle on the preamp, both speakers play, I just miss some content...but most of the time I hear everything.

    Thanks for the continued help.

    James
    2 Channel/HT:
    Sony SS-M9 P's (ES version)
    Sony SS-M1CN Center Channel
    Polk RT800 Surround Speakers
    Odyssey Stratos Dual Mono Amplifiers
    TAD 150 Signature Tube Preamp
    Harman Kardon HK354
    Sony SACD Player
  • Pycroft
    Pycroft Posts: 1,960
    edited May 2010
    F&$*@($ IDIOT!

    I had the amp on 'mono' instead of 'stereo'. Problem solved :)

    Sorry, and thanks to all!

    *Smacking myself in the head*

    James
    2 Channel/HT:
    Sony SS-M9 P's (ES version)
    Sony SS-M1CN Center Channel
    Polk RT800 Surround Speakers
    Odyssey Stratos Dual Mono Amplifiers
    TAD 150 Signature Tube Preamp
    Harman Kardon HK354
    Sony SACD Player
  • Conradicles
    Conradicles Posts: 6,119
    edited May 2010
    Mono would have killed the SDA effect!!!
  • quadzilla
    quadzilla Posts: 1,543
    edited May 2010
    heh.... it happens to most of us. Glad you found the problem.
    Turntable: Empire 208
    Arm: Rega 300
    Cart: Shelter 501 III
    Phono Pre: dsachs consulting
    Digital: Marantz SACD 30n
    Pre: Conrad Johnson ET3 SE
    Amp: Conrad Johnson Premier 350
    Cables: Cardas Neutral Reference
    Speakers: SDA 2.3TL, heavily modified
  • TECHNOKID
    TECHNOKID Posts: 4,298
    edited May 2010
    Pycroft wrote: »
    A little nervous about this. I thought you NEEDED to plug something into a preamp for it to play? I can plug the speakers AND the CD Player into the amp and it will play? What processes the sound?

    Also, if it does, how will I even know if there is a problem. Again, when the balance is in the middle on the preamp, both speakers play, I just miss some content...but most of the time I hear everything.

    Thanks for the continued help.

    James
    The idea was to isolate your amp and speakers (taking the pre out of the circuit) thus allowing you to see if the problem was coming from the pre or the other gear. There is NO worry about connecting straight to the amp as the preamp is simply a glorified switch (selecting your devices and ajusting volume at the pre stage). The only thing that would have happened with an amp that requires a pre is potential noize in the audio but this doesn't harm your amp or speakers and allow you to isolate the faulty gear.
    Pycroft wrote: »
    F&$*@($ IDIOT!

    I had the amp on 'mono' instead of 'stereo'. Problem solved :)

    Sorry, and thanks to all!

    *Smacking myself in the head*

    James
    Great, better a human error than having to get any of the gear repaired ;)
    When I play wiht the balance button and turn it all the way to the left speaker, both speakers stop playing, when I turn the balance to the right, both speakers play
    Check your manual as if I am not mistaking most gear tells you to use the left side if you select mono. According to your statement that would mean some interconnects would be swapped around.

    Cheers!
    TK
    DARE TO SOAR:
    “Your attitude, almost always determine your altitude in life” ;)