One of my 550 subs stopped working and on checking discovered the leads to the driver cone were severed. Nice people on this forum have advised it was over-driven. So someone was over-enjoying the sub in my absence I guess. It is on a UPS so power surge perhaps may not be the cause. I do not have a Polk dealer where I am located and I want to direct a friend in NJ to acquire the driver for me. I have emailed customer service with zero feedback.

Some resistors also show signs of discharge. Where can I get replacement parts? Driver & perhaps board?
Polkaudio TL350 satellites
Polkaudio OWM3 satellites for front high
Polkaudio DSWpro550wi subwoofers (x2)
Sony SRT-DN1050 Receiver
Sony KLD-50R550A LCD TV


  • txcoastal1txcoastal1 Posts: 9,912
    It's always best to CALL Polk Customer Service :/

    For assistance or replacement of Polk Audio products

    Call: 1.800.377.POLK (7655) Option 1
    2-channel: Modwright KWI-200 Integrated, Dynaudio C1-II Signatures
    Desktop rig: LSi7, Polk 110sub, Dayens Ampino amp, W4S DAC/pre, Sonos, JRiver
    Gear on standby: Melody 101 tube pre, Unison Research Simply Italy Integrated
    Gone to new homes: (Matt Polk's)Threshold Stasis SA12e monoblocks, Pass XA30.5 amp, Usher MD2 speakers, Dynaudio C4 platinum speakers, Modwright LS100 (voltz), Simaudio 780D DAC
  • Hello @Kalito, we do have the driver and amplifier board available. To order please call us at 800-377-7655 option 1.
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