CarlJacobson_POLK

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Username
CarlJacobson_POLK
Joined
Visits
45
Last Active
Roles
Registered, Administrators, Moderators, Polk Employee
Points
100
Posts
23
Badges
6

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Activity

  • CarlJacobson_POLK
    CarlJacobson_POLK earned the 10 Comments badge.
    No longer a one-hit wonder! It looks like you’re going places.
    April 20
  • astrofan
    Hello Carl,

    I was referred to you via this thread https://forum.polkaudio.com/discussion/comment/2641429#Comment_2641429.

    I am simply seeking to return, per Polk's Return Policy, two pairs of Atriums I just purchased, and yet despite several emails and countless phone calls I have been unable to elicit a response from Polk's "Customer Service".

    Are you able to assist, in any way, to help me obtain an RMA and return label?



    ·
    April 7
  • CarlJacobson_POLK
    CarlJacobson_POLK earned the 25 Likes badge.
    You received 25 Likes. You're posting some good content. Great!
    April 3
  • Cmoore
    Been Trying to return my HTS-12 for two months, calling and emailing them and no response. Been supporting Polk for over 20 years, so disappointing. Everyone on this forum having the same problems should start blowing up their socials and do what they can to get some attention. I’ve done everything I can to get a damn return label and nobody responds. The 844-298-5033 return line (which I believe is Sound United) does not work, nobody will answer that line. And don’t even bother calling the customer service line to try to get through because they’ll (they being someone in foreign location) just go through their robotic responses and tell you they’ll escalate the situation and nothing will happen. I don’t know what to do, any help would be nice.

    CarlJacobson_POLK
    ·
    April 1
  • CarlJacobson_POLK
    Mentioning someone in a discussion (like this: @Name) is a great way to encourage dialog and let them know who you’re talking to.
    March 29
  • CarlJacobson_POLK
    Commenting is the best way to get involved. Jump in the fray!
    March 29
  • CarlJacobson_POLK
    Little things like uploading a profile picture make the community a better place. Thanks!
    March 28
  • CarlJacobson_POLK
    Welcome Aboard!
    March 19
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