Galaxy S5 help needed...

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starkiller
starkiller Posts: 2,723
in The Clubhouse
So, my S5 is dying but have no wish to upgrade and want to just get another renewed one...the Verizon stores I have been too just want me to upgrade. Will the Samsung Switch App transfer ALL my stuff from old to new phone then, including keeping my old phone number?

Have read how to do the transfer and all and am relatively sure I can do it...just too old to want to change phones again :)

Thanks!
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  • codycatalist
    codycatalist Posts: 2,662
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    Keeping the same number is a discussion with Verizon but shouldn't be a problem, it is called porting. The app should handle most of your stuff but if you go into your settings, accounts, Google you should be able to turn on your Google account to sync most of your stuff so that way you can have two back ups which is always better than one.
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  • cfrizz
    cfrizz Posts: 13,415
    edited July 2019
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    Have you tried replacing the battery?

    https://www.amazon.com/s?k=galaxy+s5+battery&gclid=CjwKCAjw4NrpBRBsEiwAUcLcDE2QqmwfW-VRL6ETK9xbmAXJ7nCx6MsCgxQ3ong1f6PybtPicSe5-xoClLAQAvD_BwE&hvadid=177569638226&hvdev=c&hvlocphy=9031046&hvnetw=g&hvpos=1t1&hvqmt=e&hvrand=17591582480319264228&hvtargid=kwd-71490633853&hydadcr=25252_9899860&tag=googhydr-20&ref=pd_sl_7os155wcfb_e
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  • starkiller
    starkiller Posts: 2,723
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    Yep, has a brand new battery as of about a month ago....was doing ok, but in the last week it turns itself off while still about at least 40% battery left....
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  • Willow
    Willow Posts: 10,877
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    If you are currently with Verizon, all you do is take your sim card and insert it in your new phone. As mentioned above, using switch and having google back up your stuff, you'll be fine. Just know that sometimes it might not transfer all the apps to the exact spot you had them before but Google will make sure they are transferred to your new phone.
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  • starkiller
    starkiller Posts: 2,723
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    Willow

    Thanks for the info but actually my S5 does not have a sim card....
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  • Willow
    Willow Posts: 10,877
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    Ahh sorry. Up here they all have sim cards.
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  • michaeljhsda2
    michaeljhsda2 Posts: 2,173
    edited July 2019
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    The Galaxy S5 has a SIM card slot but you have to remove the battery first.

    https://www.verizonwireless.com/support/knowledge-base-99556/

    https://www.samsung.com/my/support/mobile-devices/how-do-i-insert-a-sim-card-into-my-samsung-galaxy-s5/

    https://support.bell.ca/mobility/smartphones_and_mobile_internet/samsung-galaxy-s5-active.how_to_insert_a_sim_card_into_my_samsung_galaxy





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  • starkiller
    starkiller Posts: 2,723
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    Well, that shows how tech savvy I am not doesn't it ?? Sheesh, had no idea at all...

    So, just put the old Sim card into the new phone after backing up via google on the old phone? Will just using Samsungs Switch be enough without using google?
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  • michaeljhsda2
    michaeljhsda2 Posts: 2,173
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    Afaik you should be able to use the same SIM card. Check your provider's website and they should give you step-by-step instructions how to transfer service to your new phone.

    When I used the Samsung Smart Switch app I used the charging cable with an adapter that allows me to transfer data from phone to phone. The adapter was included with my Samsung S7. You can transfer some or all of your phone records, text messages Etc. I don't recall using google for any part of the transfer.
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  • kharp1
    kharp1 Posts: 3,453
    edited July 2019
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    Not sure what phone you're moving to, but, if I recall the SIM card in the S9 was a different size than my previous S5. Think one is micro, other is nano.
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  • Willow
    Willow Posts: 10,877
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    If your sim card is bigger, go to Verizon, get a new sim card, they will either transfer the info (your phone number) to the new one or you go online and do the transfer (very easy) slide it in your new phone and you have your existing number on the new phone. Use the switch app and you'll be fine. When signing into google for the first time on your new phone if I remember, you'll be asked to download your backup. (apps )
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  • pitdogg2
    pitdogg2 Posts: 24,579
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    I've had good luck with the Samsung transfer app BUT it will not transfer aps from the old phone. Just pictures , texts and contacts and such.
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  • starkiller
    starkiller Posts: 2,723
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    pitdogg2 wrote: »
    I've had good luck with the Samsung transfer app BUT it will not transfer aps from the old phone. Just pictures , texts and contacts and such.

    So is that what I use Google for then? Went ahead and ordered a phone off Ebay as the folks at the Verizon place I went to today said just do the Sim thing and the Samsung Switch....forgot to ask them if I do the sim swap before or after doing the Switch stuff but will look online and scope it out....
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  • Willow
    Willow Posts: 10,877
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    It shouldn't matter when you insert your sim as you can do the google part on wifi
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  • cfrizz
    cfrizz Posts: 13,415
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    Look on YouTube, they probably have a ton of step by step vids on it.
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  • starkiller
    starkiller Posts: 2,723
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    So my refurbed S5 will be here on Monday...will update thread to let folks know how badly I screwed up the transfer :)

    Then on to my question about the HP lapatop I have :)
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