subwoofer never powers on.

I purchased a new polk magnifi mini on 1st August 2018 from Amazon. when plugged in the subwoofer it never power's on.

Although when i plugin subwoofer to AC outlet, it shows up as bluetooth device on my Android device. Please reply if some one can help in troubleshooting ??

Feel cheated from polk. I should have sticked with BOSE.

did multiple emails to polk customer support but no reply from their end, My Friend got it from USA to India and didn't tested if the product was working.

I plugged in the subwoofer for first time yesterday and it never powers on :(

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