Great Customer Service....

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EuroStyle
EuroStyle Posts: 19
edited January 2004 in Basic Hookup/Wiring Questions
I have bought higher end things before but the customer service is not always there. Well, I recently bought some RTi70's from CC as open box models and they did not have feet, a manual, and one of them was missing a jumper at the binding posts. I called, spoke with customer service, and they were great. Fed Ex shoed up today with the parts, and a manual came in todays mail as well. No charge and very friendly to boot....thanks Polk.


Sean
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  • johnstown
    johnstown Posts: 6
    edited January 2004
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    I agree. Ordered tweeters for old pair of Polk SDA's. Shipped second day, no extra charge, and club discount.
    Will likely stick with Polk for future speake purchases.
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  • dorokusai
    dorokusai Posts: 25,576
    edited January 2004
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    You will probably find very few CS departments like you will here at Polk Audio. They are fantastic!
    CTC BBQ Amplifier, Sonic Frontiers Line3 Pre-Amplifier and Wadia 581 SACD player. Speakers? Always changing but for now, Mission Argonauts I picked up for $50 bucks, mint.
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