Randomly losing volume from Receiver for a few seconds

mole'
mole' Posts: 3,160
edited August 2010 in Electronics
while watching TV (Direct TV) i Randomly lose volume from Receiver for a few seconds. i checked all of the connection, wires, HDMIs and so on.

i have everything hooked up to my AVR. i still new to all the settings on the Denon.

i have not noticed it while watching BDs.

any input?


thanks
mole'
Post edited by mole' on
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Comments

  • kawizx9r
    kawizx9r Posts: 5,150
    edited July 2010
    If you're only experiencing it with your Direct TV box, I'd say check the settings on that.

    Sometimes you'll see options like dynamic volume/compression/etc. that will make things sound less dynamic than they normally should be (midnight listening/etc).

    However, if the volume goes completely out or isn't consistent...can't tell ya where else to look. I'm sure someone else will chime in.

    -Freddy
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  • mole'
    mole' Posts: 3,160
    edited July 2010
    kawizx9r wrote: »
    If you're only experiencing it with your Direct TV box, I'd say check the settings on that.

    Sometimes you'll see options like dynamic volume/compression/etc. that will make things sound less dynamic than they normally should be (midnight listening/etc).

    However, if the volume goes completely out or isn't consistent...can't tell ya where else to look. I'm sure someone else will chime in.

    -Freddy

    ok, just checked that and Dynamic volume was on in evening mode. set to off now. hope this helps.

    thanks a ton
    mole'
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  • mole'
    mole' Posts: 3,160
    edited July 2010
    looks like that worked............
    mole'
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  • kawizx9r
    kawizx9r Posts: 5,150
    edited July 2010
    Awesome, glad to hear it did :)

    -Freddy
    Truck setup
    Alpine 9856
    Phoenix Gold RSD65CS

    For Sale
    Polk SR6500
    Polk SR5250
    Polk SR104


    heiney9 wrote: »
    Any clue how to use the internet? Found it in about 10 sec.
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  • mole'
    mole' Posts: 3,160
    edited July 2010
    kawizx9r wrote: »
    Awesome, glad to hear it did :)

    -Freddy

    +1 for ^^^ guy
    mole'
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  • mole'
    mole' Posts: 3,160
    edited July 2010
    looks like its still there, but only while watching Direct TV
    mole'
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  • mole'
    mole' Posts: 3,160
    edited July 2010
    LessisNevermore wrote: »
    mole', which DirecTv box do you have?

    Some of those have had some audio issues in the past. How is it connected to your Denon? (Digital coax, optical, HDMI, etc.)

    Next question, does it do this when watching/listening to another source? (cd, dvd, etc.)
    mole' wrote: »
    its the new Direct TV HD/DVR boxes. the front is like a touch screen.

    i have everything hooked up to the Denon VIA gold tipped HDMI cables.

    so far i think it has only been from watching DTV, also when watching DTV the volume will cutout for a few seconds and then come back.
    LessisNevermore wrote: »
    I'm assuming you are running the audio through HDMI, yes?

    If you have an optical audio cable around,(if not, pick one up tomorrow) try one of those for the audio. Leave the HDMI in place for the video though. Don't forget to enable the optical out in the menu settings of your DTV receiver. I'm thinking this is likely an HDMI issue. (fingers crossed)

    By using the optical for the DTV box, you won't be degrading the sound quality by bypassing the HDMI cable.
    mole' wrote: »
    im only using the HDMIs at this point. ill pick up an optical cable and see if that helps. should i try using another HDMI cable?


    BTW
    thanks for your time and help
    LessisNevermore wrote: »
    Couldn't hurt.....

    You're welcome, hope it works out so you can get on with enjoying your new toys.
    mole' wrote: »
    does this look like the right kind of optical cable

    http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10237&cs_id=1023707&p_id=2634&seq=1&format=2
    LessisNevermore wrote: »
    Nope, I have some of these. They are very nicely built and have the correct connector. (Toslink)

    http://www.monoprice.com/products/product.asp?c_id=102&cp_id=10229&cs_id=1022901&p_id=2763&seq=1&format=2
    mole' wrote: »
    awesome.....

    $7 for 15' of it.



    so i ordered an digital optical cable from Monoprice. it showed up yesterday. i went to hook it up. now my issue is...i only have an OUT on the back of my TV, OUT on the back of my Direct TV HD/DVR box, and 2 IN and 1 OUT on the back of my AVR. i have the DTV hooked up already to my AVR Via HDMI and then hooked to the TV Via HDMI. but i still get that few seconds where the volume goes dead for a few seconds every so often.
    Now my ? is how sound i hook this up so i do have that dead spot in Volume?????

    BTW the Optical cable from MonoPrice.com is really nice. its a 15ft cable for $7
    mole'
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  • grimmace19
    grimmace19 Posts: 1,429
    edited July 2010
    Go directly from your direct tv box into your TV with HDMI and then go optical out from the tv to the receiver.
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  • mole'
    mole' Posts: 3,160
    edited July 2010
    grimmace19 wrote: »
    Go directly from your direct tv box into your TV with HDMI and then go optical out from the tv to the receiver.

    ok, ill do that.

    Thx
    mole'
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  • Nicknice
    Nicknice Posts: 55
    edited July 2010
    mole',
    A friend of mine had a similar problem but with his cable box, with a Denon 2310ci receiver. I believe the problem has to do with certain HDMI inputs on the receiver. I can't remember the exact HDMI input to use I believe it may have be #1 or 2. It has to do with the some compatibility issue, apparently they didn't use the same HDMI inputs for all of the inputs. The good news is that once he switched the input it worked fine.
    I'll try to find a link to the forum I found the info on.
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  • Nicknice
    Nicknice Posts: 55
    edited July 2010
    Found it
    http://72.9.159.100/avs-vb/showthread.php?t=1159463&page=157

    look at post #4692 about halfway down the page.
    Hope this helps
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  • mole'
    mole' Posts: 3,160
    edited July 2010
    Nicknice wrote: »
    mole',
    A friend of mine had a similar problem but with his cable box, with a Denon 2310ci receiver. I believe the problem has to do with certain HDMI inputs on the receiver. I can't remember the exact HDMI input to use I believe it may have be #1 or 2. It has to do with the some compatibility issue, apparently they didn't use the same HDMI inputs for all of the inputs. The good news is that once he switched the input it worked fine.
    I'll try to find a link to the forum I found the info on.
    Nicknice wrote: »
    Found it
    http://72.9.159.100/avs-vb/showthread.php?t=1159463&page=157

    look at post #4692 about halfway down the page.
    Hope this helps

    great find man. im using HDMI3 (SAT/CBL) at the moment. ill switch them around tonight and get back to you.

    thanks
    mole'
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  • mole'
    mole' Posts: 3,160
    edited July 2010
    IT WORKED!

    i hooked the Direct TV upto the HDMI1 and no longer does the lost of sound anymore.

    THANKS Nicknice
    mole'
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  • Nicknice
    Nicknice Posts: 55
    edited July 2010
    No problem, glad it worked out for you
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  • mole'
    mole' Posts: 3,160
    edited August 2010
    it came back. but i dont care anymore. my new SC-07 will be here soon.

    again only with direcTV on
    mole'
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  • mole'
    mole' Posts: 3,160
    edited August 2010
    so i replaced my Denon with a new Pioneer Elite SC-07 and guess what? im still getting that same issue. so it has to be something with the Direct TV box.
    mole'
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  • greene1968
    greene1968 Posts: 126
    edited August 2010
    ive been doing some research on the hk receivers, while im waiting on mine to get here..and see several people having the same problem, most of them are using direct tv boxes..if you google audio drop outs with direct tv, you might find something..all the problems seem to relate to hdmi handshaking, also i read if your audio is setup to auto, you can get dropouts when a commercial comes on etc
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  • mole'
    mole' Posts: 3,160
    edited August 2010
    greene1968 wrote: »
    ive been doing some research on the hk receivers, while im waiting on mine to get here..and see several people having the same problem, most of them are using direct tv boxes..if you google audio drop outs with direct tv, you might find something..all the problems seem to relate to hdmi handshaking, also i read if your audio is setup to auto, you can get dropouts when a commercial comes on etc

    i can be watching a movie and it will do it. i have tried to pin point when it happens, but its random. i searched it on google and saw all the post about the commercial issues. my issue is different

    im gonna call DTV and see what they say.

    i have noticed that my DTV HD box in the bedroom does NOT have this issue. box in the front room is a HD DVR box.
    mole'
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