Kudo's to Oppo service

Rivrrat
Rivrrat Posts: 2,101
edited July 2009 in Electronics
I posted a thread a few weeks ago about how I'd accidentally mangled my hdmi port pins on my 981. Well, I e-mailed Oppo, and I hesitated to say this until it happened, but they repaired it for free.

They received my player Monday, and shipped it back out Wednesday, with a scheduled delivery date of Saturday by Fed Ex. I can't imagine a service department that can do a faster turnaround.

With that kind of service, I'll be looking really hard at another Oppo when it's time to upgrade.
My equipment sig felt inadequate and deleted itself.
Post edited by Rivrrat on
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Comments

  • kuntasensei
    kuntasensei Posts: 3,263
    edited July 2009
    That's good to hear. I'm looking at an Oppo to replace my much-loved Panasonic DVD-S97.
    Equipment list:
    Onkyo TX-NR3010 9.2 AVR
    Emotiva XPA-3 amp
    Polk RTi70 mains, CSi40 center, RTi38 surrounds, RTi28 rears and heights
    SVS 20-39CS+ subwoofer powered by Crown XLS1500
    Oppo BDP-93 Blu-ray player
    DarbeeVision DVP5000 video processor
    Epson 8500UB 1080p projector
    Elite Screens Sable 120" CineWhite screen
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  • danz1906
    danz1906 Posts: 5,144
    edited July 2009
    Oppo is a great co.
    Linn AV5140 fronts
    Linn AV5120 Center
    Linn AV5140 Rears
    M&K MX-70 Sub for Music
    Odyssey Mono-Blocs
    SVS Ultra-13 Gloss Black:D
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  • thuffman03
    thuffman03 Posts: 1,325
    edited July 2009
    Very nice to hear a company helping out one if its customers. Makes me even more confident about buying a Blueray player off of them.

    Thanks!
    Sunfire TGP, Sunfire Cinema Grand, Sunfire 300~2 (2), Sunfire True Sub (2),Carver ALS Platinum, Carver AL III, TFM-55, C-19, C-9, TX-8, SDA-490t, SDA-390t
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