Why is polkaudio.com is now shy of MSRP's?
Comments
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mmadden28, you seem to be pretty selective in what you are reading2. When I originally looked, I wasn't too sure where to post this and the speaker forum seemed appropriate as I didn't see anything referring to help and questions on the FORUM.
3. Posting on the FORUM has some reasonning behind as I can determine if the problem is solely on my side or actually other people experiencing it. Matter of fact, the posting has some positive results since 2 other Canadians confirmed that the y noticed such them selves.
4. This post was/is indeed positive criticismOriginally Posted by mmadden28
........or you could be proactive and call them and or send them an email.
Now there's a concept.6. I did report the thread with questions.
I went over ALL the potential areas where the post would have been best posted and while I agree it is not the best place I still can't find a better place than the speaker section. Sending an e-mail prior to asking in a discussion why MSRPs were not available anymore, I couldn't know that some were still seeing them. Not posting, NO one could have came to the conclusion that it was related to out of country. mmadden28, when I say Polk is denying I mean the Polk site as this is automatically (digitally) done.
Now there's a concept.
At this point, the post is here and none of us can do anything at this point until it gets move to the appropriate location by admin. Right now, nothing positive comes out of this so why don't we simply agree to leave it as it is until some friendly Polk's CS can give some pointers? I honestly feel some positive can come out of this for both Polk and their Canadian clients.
CheersDARE TO SOAR:
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I went over ALL the potential areas where the post would have been best posted and while I agree it is not the best place I still can't find a better place than the speaker section.
Perhaps the "Troubleshooting" section would have been a little more appropriate. It is after all, and I quote, "A direct line to Polk Audio customer service. If you've got questions or answers post here.";)The nirvana inducer-
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comfortablycurt wrote: »Perhaps the "Troubleshooting" section would have been a little more appropriate. It is after all, and I quote, "A direct line to Polk Audio customer service. If you've got questions or answers post here.";)
Thanks againDARE TO SOAR:
Your attitude, almost always determine your altitude in life -
mmadden28, you seem to be pretty selective in what you are reading...
...
I wasn't trying to be selective. I didn't think that your post being in the wrong place was that big of a deal and that it didn't warrant further comment in my last post. Mistakes happen-it doesn't matter to me and it didn't bother me that you posted in the wrong area. My point was, when I pointed that out to you, was that you seemed to be continuing down your path of distaste and speculation in the lacking MSRP situation, while waiting for an answer you probably wouldn't get in the forum location you posted it in. You appeared to be getting more 'upset' based on the comments you chose to use. Perhaps I should have been more clear when I suggested to use the Troubleshooting section like CCurt did.
Seriously though, the out-of-line comments you made were NOT constructive in anyway. Those kind of comments are only meant to insight or perhaps you chose to use the thread as your sounding board to complain about other issues that apparently bothered you. Issues that are completely unrelated to what you said your intention was and unrelated to the fact that MSRPs are missing and the reason behind it. I can only compare this to when my wife gets mad at me for something, all of a sudden she starts spouting out all kinds of unrelated things into the mix that she was apparently also mad at me about and saving up. You seemed on the clear path to air whatever dirty laundry you could until it raised enough stink to get your demands answered.
Its all fine and dandy if you want to complain about issues that bother you, regardless of who or what the subject matter is, but don't do it under the guise of simply trying determine the cause of some missing information or under the guise of helping out other forum members and saving Canada from abuse by scrupulous dealers, while at the same time injecting out of line comments, cause that's just plain BS.3. Posting on the FORUM has some reasonning behind as I can determine if the problem is solely on my side or actually other people experiencing it. Matter of fact, the posting has some positive results since 2 other Canadians confirmed that the y noticed such them selves....Not having any reference on the site (like any respectable manufacturer would) is leaving the consumer at the mercy of store and dealer....* Polk audio is definitely denying MSRPs to Canadian citizens;......when I say Polk is denying I mean the Polk site as this is automatically (digitally) done.
Would you care to rationalize, or demonstrate the value of, the rest of your comments you made in post #22? :rolleyes:Sure and if you read me without being so selective, you will find out that "the concept" was followed____________________
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mmadden28, shouldn't this be enough? Fine, if I am not credible to you I'll accept it. If I offended you in any way, simply accept my apology. I am not mad and never was at any times. Let's now just see what will be the answer(s) to this. Never I tought asking a question like post no 1 would lead to such a trail of argument.
Have a great night mmadden28! I'll try to do better in my future posts! Afterall, how can I learn from the Polk forum if I offend the long time posters?
Cheers!DARE TO SOAR:
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Cheers!DARE TO SOAR:
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*
* Canadians can not buy on eBay.com therefore, I checked again if Polk audio was listed on eBay.ca... NOPE!* Yet, very little Polk representation in Canada: BB Canada doesn't even sell Polk, FS (a division of BB in Canada) has some Polkas product which you never know what they have, if they have and what the price of the day will be.Is the Canadian market worthwhile for Polk? If so, why is MSRPs not available to Canadians anymore?
Edit add:
Besides, does it really matter that the MSRP isn't listed? After all, there are tons of people here that would be willing to respond to a post asking "Is $****.xx a good deal for xxxx speakers." should you ever need a price reference. -
I have purchased off of ebay.com in the past. Not sure if they changed it or not. .... check.... nope, just bought a phone off of ebay.com last week.Future shop still carries polk (at least as of this last Christmas season which was the last time I stepped foot in that god forsaken store)Personally, I use price comparison to make sure I am not being ripped off just as most consumers do/should.
Yet, I bought all my Polks at the Brick but it isn't the same, stock is limited and it is a furniture store after all. I need to do my research elsewhere before I can do any buying move. Honestly the searching is done mostly online and I have to force ny self to drop by FS. Honestly, I would prefer that BB provides them just like the US. I am a tad more confortable at BB for shopping.
One good thing is Crutshfield is slowly developping business in Canada. Ratter expensive but quite reliable and respectable business. I dealt by e-mail with them and apparently they'll be coming stronger in Canada in the future.
I never been found of eBay but I would definitely welcome and HIGHLY trust Polk for my purchase if they ever decided to open-up to Canadians customers on eBay.ca. There are Polk products available on eBay.ca but it isn't a Polk store and I take very seriously their warning about their dealer policy versus warranties and I don't need potential phony Polk no matter what the price is.
There is also Visions electronics out west, too far for me however, you can buy online but again I didn't see them as approved dealers on the Polk site and it scares me (even if Visions claims to be). I think there is a whole slew of Polk lovers in Canada and I sure think we deserve better than the left over found at FS.
EDIT:Besides, does it really matter that the MSRP isn't listed? After all, there are tons of people here that would be willing to respond to a post asking "Is $****.xx a good deal for xxxx speakers." should you ever need a price reference.
CheersDARE TO SOAR:
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Polk not at Future Shop anymore? If that's true than that's a big loss.
They're probably going with more Klipsh and Energy speakers.
Been tempted to buy from crutchfield canada. Anyone have experince from them on this side of the border ?Polk Rt800i -Fronts
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Polk not at Future Shop anymore? If that's true than that's a big loss.
They're probably going with more Klipsh and Energy speakersBeen tempted to buy from crutchfield canada. Anyone have experince from them on this side of the border ?
Here it is: http://www.digitalhome.ca/forum/showthread.php?t=48627&highlight=crutchfieldDARE TO SOAR:
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http://www.futureshop.ca/search/searchresult.asp?logon=&langid=EN&search=KWS
Scroll down past the receivers and you will see that Future Shop still carries the entire RTi line. Anything ordered off the website can be shipped to a store or your home AFAIK.
(I primarily hate Future Shop because their employees know less about their products than my grandmother does. That combined with a pathetic work ethic really make me mad. I mean come on! You are on commission so stop flirting with the cashiers, get off your A$$ and SELL SOMETHING!!!! Oh yeah, and Monster is the best this, Monster has the best that.... AHHHH!!!) So ya, I only get from there if the price isn't better anywhere else including Amazon.com
... I need a beer. -
http://www.futureshop.ca/search/searchresult.asp?logon=&langid=EN&search=KWS
Scroll down past the receivers and you will see that Future Shop still carries the entire RTi line. Anything ordered off the website can be shipped to a store or your home AFAIK.
(I primarily hate Future Shop because their employees know less about their products than my grandmother does. That combined with a pathetic work ethic really make me mad. I mean come on! You are on commission so stop flirting with the cashiers, get off your A$$ and SELL SOMETHING!!!! Oh yeah, and Monster is the best this, Monster has the best that.... AHHHH!!!) So ya, I only get from there if the price isn't better anywhere else including Amazon.com
... I need a beer.
Oh, I wish COSTCO would carry Polk speakers instead of their HTIBs nick nacks!DARE TO SOAR:
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... a good reference to either not being ripped off and to check for the good deals. Before the site was modified, pricing was available and while I neede to do some conversion it was vwery handy for my shopping....Honestly, I would prefer that BB provides them just like the US. I am a tad more confortable at BB for shopping.
I don't suppose you can see the US Best Buy site with the US pricing on the Polks there can you?...Polk's presence and outstanding service would be more than welcome in Canada....
Honestly, you are not alone. It's not a country thing. A presence would be more than welcome in the US too (at least near me). Tweeter carried the higher end lines. Circuit City carried Monitors (and likely similar lineup as BB does now-I don't recall), but of course both of those chains went bankrupt and closed up within the past year (CC just a week or two ago).
I did a search on Polk's site for dealers near me, and only 24 locations are within a 200 mile radius and 22 of those are Best Buy. The other 2 are between 40 and 70 miles away and I can't find any websites for those businesses so I really don't know what lines they might carry.
I did a search within 200 miles of Baltimore, MD, location of Polk HQ. Again 24 sites found; 17 of them are Best Buy. :rolleyes: YMMV in other parts of the US.
You don't have it as bad as you think. The grass is not always greener....;)
I was just looking at the Polk International Dealer page and its amazing just how many countries in the world they have dealers in. Egypt, Estonia, and even Luxemborg. :cool:
I found this statement on the Canada Dealers page:If you need additional help finding a Canadian Dealer please send an email to canada@polkaudio.com
Of course there's always Online Internet dealers, as well as ordering direct from Polk which increases the models available for purchase-J&R seems to carry almost the entire Polk line and they apparently ship to Canada too. I would note that would also be a good resource to do a price lookup.____________________
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Info saved and printed... I'll try calling after 5:00PM.
Cheers!
Did you call Polk CS yet?Customer Service Representatives are available for telephone orders and general inquiries from 9 AM to 10:30PM, Monday - Friday, Eastern Standard Time at 1-866-764-1801.____________________
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Hell...Polk needs more representation everywhere. I live in a small town of 16,000 people...and by some act of God we actually have a Polk dealer here. The closest Best Buy or anything like that to me, is like 50 miles away. There's a smaller A/V store here that carries Polk. It seems like they're phasing them out though for the most part. They still have several of the Monitors/TSi's in stock...and last I checked they had a pair of RTiA3's and a pair of RTi A7's.
I think they're phasing the Polk's out in favor of Klipsch and DCM.
They have some of the Klipsch reference series towers there, as well as some of the DCM towers...I forget the model numbers offhand. I've spent a lot of time comparing them all...and neither can even hold a candle to the Polk's. I really don't know why they're phasing the Polk's out.
Maybe it's time for Dixon, IL to get "Curt's Audio/Video Connection"...with Polk Audio being the primary product.;)The nirvana inducer-
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I did a search within 200 miles of Baltimore, MD, location of Polk HQ. Again 24 sites found; 17 of them are Best Buy. YMMV in other parts of the US.DARE TO SOAR:
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[/QUOTE]Did you call Polk CS yet?
Not sure if you can get your questions answered at that # or not.I think they're phasing the Polk's out in favor of Klipsch and DCM.
Also, keep in mind that when I am talking about my concern about representation I am also pointing at after sale service. If you look at at Tshand's (Calgary) post (speaker help) he is starting a second month trying to get his subwoofer fixed. Very few authorised repair dealer in his area and inefficient at that! As a former repair shop owner I personnally find this totally un-acceptable. Word gets around, you buy some, good price good gear but in the long run no service, people spread the word and eventually it doesnt sell anymore...DARE TO SOAR:
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Hello Technokid,
I checked with the folks in the marketing department and found that the reason they have removed the Canadian prices is to avoid anybody, outside the US, from being confused when they looked at Polk speakers in their local stores. Since we are only selling directly to customers in the US they felt that the only prices that would be on the web site are those applicable to a US potential customer.
As far as getting a good Polk dealer recommendation I encourage anyone to contact Walter Moser, our Canadian manager, through me at polkcs@polkaudio.com and I'll get the information for them and respond. The same applies to Canadian residents who need service, let me know and I'll contact Walter.
I hope this is helpful information.
Regards, Ken -
Kenneth Swauger wrote: »Hello Technokid,
I checked with the folks in the marketing department and found that the reason they have removed the Canadian prices is to avoid anybody, outside the US, from being confused when they looked at Polk speakers in their local stores. Since we are only selling directly to customers in the US they felt that the only prices that would be on the web site are those applicable to a US potential customer.
As far as getting a good Polk dealer recommendation I encourage anyone to contact Walter Moser, our Canadian manager, through me at polkcs@polkaudio.com and I'll get the information for them and respond. The same applies to Canadian residents who need service, let me know and I'll contact Walter.
I hope this is helpful information.
Regards, Ken
Thanks again!DARE TO SOAR:
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At least that's my understanding...besides he's 6 feet under...not sure if he's in a bunker or hanging out with Zombie--and he's got a (googolplex) googelplex worth of posts. And, besides he's one 'stealthy' _____!
cnh
What a Polk moderator and his undead friend choose to do in the confines of a bunker is solely their business. I heartily recommend you cease to ask any more questions.I never had it like this where I grew up. But I send my kids here because the fact is you go to one of the best schools in the country: Rushmore. Now, for some of you it doesn't matter. You were born rich and you're going to stay rich. But here's my advice to the rest of you: Take dead aim on the rich boys. Get them in the crosshairs and take them down. Just remember, they can buy anything but they can't buy backbone. Don't let them forget it. Thank you.Herman Blume - Rushmore -
Hello Technokid,
I have forwarded your comments to Al Ballard, head of marketing.
Take care, Ken -
Kenneth Swauger wrote: »Hello Technokid,
I have forwarded your comments to Al Ballard, head of marketing.
Take care, KenDARE TO SOAR:
Your attitude, almost always determine your altitude in life -
Kenneth Swauger wrote: »Hello Technokid,
I have forwarded your comments to Al Ballard, head of marketing.
Take care, Ken
This might have just been a bad marketing decision (my opinion). Regardless of what local currency is finally used to pay for a product, research always includes MSRP as a decision component. I can't think of any useful purpose in blocking it for certain countries (especially so for our North American friends). It will be interesting to see what happens as a result of this thread.Sony 60'' SXRD 1080p
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This might have just been a bad marketing decision (my opinion). Regardless of what local currency is finally used to pay for a product, research always includes MSRP as a decision component. I can't think of any useful purpose in blocking it for certain countries (especially so for our North American friends). It will be interesting to see what happens as a result of this thread.
Cheers!DARE TO SOAR:
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Quote:
Originally Posted by cnh
At least that's my understanding...besides he's 6 feet under...not sure if he's in a bunker or hanging out with Zombie--and he's got a (googolplex) googelplex worth of posts. And, besides he's one 'stealthy' _____!
cnh
What a Polk moderator and his undead friend choose to do in the confines of a bunker is solely their business. I heartily recommend you cease to ask any more questions.DARE TO SOAR:
Your attitude, almost always determine your altitude in life -
Although I know I would like to see some base line of a price, we need to keep in mind that Polk is in many countries, so we are not just talking with the Canadian exchange rate. I know sometimes when I am researching a Euro product and I see Brittish pound or Euro $$ it's a pain but I can't expect everyone to cater to me. (TECHNO this was not ment as a slam on you just a general comment) Also I know that what ever the domestic cost might be, there will be an entirly different price structure here in the US due to supply and demand, import cost etc.
Anyway hope maybe this situation might change for you, but was probably put in place because of complaints by others of not finding product for price listed, so it's da*&^*& if you do and da*&(^ if you don't. -
Although I know I would like to see some base line of a price, we need to keep in mind that Polk is in many countries, so we are not just talking with the Canadian exchange rate. I know sometimes when I am researching a Euro product and I see Brittish pound or Euro $$ it's a pain but I can't expect everyone to cater to me. (TECHNO this was not ment as a slam on you just a general comment) Also I know that what ever the domestic cost might be, there will be an entirly different price structure here in the US due to supply and demand, import cost etc.
Anyway hope maybe this situation might change for you, but was probably put in place because of complaints by others of not finding product for price listed, so it's da*&^*& if you do and da*&(^ if you don't.
As far as EURO or pounds well, I don't waiste my time and move along (I speak French and English that's it ), if I am not confortable and and do not undestand pricing I just move to the next site. When you deal on the International level, it is to be expected to speak US $$ (just like English is an International language).
Saying MSRPs could be confusing doesn't cut it with me. We all know MSRPs are inflated or to the max and to be honest never ever I paid MSRP pricing however, they are a very good reference for educated shoppers. I know for a fact dealer (when store claims a sale, I take the time to check on Polk audio)(no name) that will play and inflate MSRP pricing... what do you think will happen without the MSRP being there as a reference.
CheersDARE TO SOAR:
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.........
Saying MSRPs could be confusing doesn't cut it with me. We all know MSRPs are inflated or to the max and to be honest never ever I paid MSRP pricing however, they are a very good reference for educated shoppers. .........
Cheers
I think that is where the problem is. You and probably most members here and other audio forums are educated shoppers, that know MSRP is seldom the actual price. But unfortunately I think the majority of shoppers are not, and are willing to walk into any large retailer and expect a fair or best price available, because that's what the add on the TV or radio has told them many times. Therefore the salesman that is pushing something different on them than what they asked about must be knowledgeable on such things because he works there. Maybe the current economic situation will change the way so many drop money on purchases without doing research. When it is the majority of people that are researching and shopping for not only best price, but best bang for the buck, and not suckers to marketing then only the places that price with true market value will be doing business.
I kind of rambled on too much to where it made no sense:eek:, but hope not.:o -
Kenneth Swauger wrote: »Hello Technokid,
I have forwarded your comments to Al Ballard, head of marketing.
Take care, KenDARE TO SOAR:
Your attitude, almost always determine your altitude in life -
Kenneth Swauger wrote: »Hello Technokid,
I have forwarded your comments to Al Ballard, head of marketing.
Take care, KenBump for REMINDER & FOLLOW-UP!
Seriously?
Ken already responded with why the MSRPs are not listed and I'm sure he already forwarded your comments to Mr Ballard.
What are you expecting?____________________
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HT:Onkyo 805, Emotiva XPA-5, Mitsu 52" 1080p DLP / polkaudio RTi12, CSIa6, FXi3, uPro4K
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Pool: Atrium 60's/45's