KennethSwauger · Moderator

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KennethSwauger
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Activity

  • bergander
    Hi Kenneth. I wonder if you any more information regarding the crackling noice from the subwoofer in the Max soundbar system? I'm on version 91 and I still hear the crackling from the subwoofer. Are there any more fixes planned to be released anytime soon?
    June 26
    • KennethSwauger
      KennethSwauger
      Hi,
      Polk believes they have developed a firmware update that makes for significant improvements. It's being thoroughly tested now with hope for a general release soon.
  • john247
    Hi sir kenneth. I saw that you have a friend that is working at polk audio.
    Wondering if you can help.
    We have a polk audio psw108,
    Its been months that we didnt use the system .
    And we tried to check the panel , and we see that the fuse is broken so we tried to change that one.

    The next thing. It made a buzing sound. Then not recieving any audio signals. Thanks
    June 21
    • KennethSwauger
      KennethSwauger
      Hello,
      In all likelihood the bass amplifier is defective and needs to be either repaired or replaced. I'll ask my friend to contact you via email.
      Best regards, Ken
  • Rocknme
    Hi Ken, wondering if you can help. Been a member of the forum for years and tried to sign in today. Got a red box that said Access Denied. What happened? Can it be corrected? Please help. My original user name was Gunther53. I even tried to change PW, that did not work. Had to create new account with new email address.
    June 12
    • KennethSwauger
      KennethSwauger
      Hello,
      I'm sorry there's no username "Gunther53" listed in the system. Were there any spaces between numbers/letters?
  • manifestorion
    I have been having popping issues with my Polk SR Max rear speakers since I bought it. I saw a while back there was a planned firmware update for it but I'm still sitting on ver 79. Has there been update on the firmware or a fix for the popping issues. The speakers sound great but that pop will scare this s**t out of you if you're listening at a loud volume. It's at the point where I have just disconnected the rear speakers.
    June 2
    • KennethSwauger
      KennethSwauger
      Polk is working on a solution and will release it as a firmware update as soon as possible. In the meantime make sure you are connected to the Internet and unplug the surround speakers if the noise is too disturbing.
  • rpeatt
    I still have the popping sound and I can’t even tell what firmware I’m on because of the iOS issue. Any update??
    May 28
    • KennethSwauger
      KennethSwauger
      Can you point me to your post that describes what you're experiencing? Thanks.
    • rpeatt
      rpeatt
      In the
      MagniFi Max SR - Surrounds Popping (despite software updates) thread
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