Magnifi Max SR Subwoofer Crackling

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Comments

  • Sergag57Sergag57 Posts: 2
    Hi all, just a question about country, your magnifi bar model are European or American. Mine new American from yesterday and seem fine for now, I’m on Canada.
  • rpeattrpeatt Posts: 6
    Come on Polk this is ridiculous...
  • LeeSoFLLeeSoFL Posts: 77
    rpeatt wrote: »
    Come on Polk this is ridiculous...
    What version of software (if you're able to see it on the GH app) do you have on your MaxSR?

  • mlistens03mlistens03 Posts: 2,230
    rpeatt wrote: »
    Come on Polk this is ridiculous...

    They are doing their best to fix it.
    Main system: Technics SL3200, Shure M97xE, Lafayette LR1100 for phono and tuner, NAD C352, Boston Acoustics VR 2, Velodyne VA-907, generic ICs, and BJC Belden speaker cables.

    Desktop: Dell Precision 690 running iTunes, Yamaha RX-v665, Monitor Audio R90s, Boston PV500, generic ICs and speaker cables.
    I've always thought the goal of high-end audio was not to have your neighbors bang on the wall and say, 'Turn that darn music down' but to have your neighbors bang on the wall and say, 'Tell your friends to go home and you can practice later this week'.
  • rpeattrpeatt Posts: 6
    mlistens03 wrote: »
    rpeatt wrote: »
    Come on Polk this is ridiculous...

    They are doing their best to fix it.

    V91. As far as I can tell they haven’t even acknowledged it.

  • henningehenninge Posts: 45
    It's completely unusable, and quite frankly unacceptable.
  • elmerparkselmerparks Posts: 3
    My surround speakers make random noises and the subwoofer as well. Wish I’d read all these comments before purchasing. 6-8 weeks old.
    Polk, what do you say should be done? Is a software fix coming to correct this or do I return for a refund. My dog is freaking out! Never any warning this is going to happen.
  • ClipdatClipdat Posts: 4,788
    Return it for a refund. Random/unexpected noises from a stereo/electronics are unacceptable, imo.
    Got Dayens?
  • dangishdangish Posts: 18
    Can't return it to retailer after 14 days. They need to issue an RMA. Have us fill out a form and send us a return label or two. Or take them to UPS. Or recall them where we can go to BestBuy or wherever we purchased them for a full refund/store credit.
  • dangishdangish Posts: 18
    Next step is a class action lawsuit
  • ClipdatClipdat Posts: 4,788
    Feel like making some lawyers rich?
    dangish wrote: »
    Next step is a class action lawsuit

    Got Dayens?
  • Any idea why my Max’s sub plays at 20% it’s potential..? Even when maxed everything else sounds good and the sub increases along but still at only 20%. Thanks in advance.
  • Nick_SNick_S Posts: 8
    albertrjr - I’m having the same issues since updating firmware to version 103. If you link to my last post below you will see my comments >

    https://forum.polkaudio.com/discussion/181268/magnifi-max-sr-surrounds-popping-despite-software-updates


  • EricESEricES Posts: 1
    edited November 9
    From my experience. This soundbar system is great. In my opinion crackling and popping its not related to hardware and firmware. Its related to source. I bought it and I did not update firmware. For one week I was using system with very basic LG UBK80 Not problems at all. Audio was limited to 48Hz and everything was working perfectly. Soonest i plugged in Sony UBP-X800 i had problem similar to the others. It is source problem not Polk Audio. Actually setting up source properly according to technical data on soundbar.
  • My surrounds pop and crackle. Those pops and crackles are tied to tv show content, not interference from other devices. Performance has improved over the last few months, but it is still a problem and still very annoying.
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