Chime Sound

Jon_TJon_T Posts: 2
edited June 26 in Customer Service
Hello all, frustrated Polk owner. Actually, on my 4th SB1 soundbar with Omni S2 wireless speakers. For me, I paid a lot of money for this system and have been far from impressed with this. Luckily, I bought a warranty for this and Best Buy have been taking very good care of me. On to my issue, just came home from a nice weekend. Turn the TV and Soundbar on and what do you know, an issue…. The soundbar keeps beeping every 5-10 seconds with a green light on the front. I’ve unplugged this a few times to no avail, checked for updates and swore on the app (Which is horrible FYI) it said update available. Yet when I searched for the update, it said all up to date.

What can I do to just make this work again, because it cuts the sound off when watching something in order to chime on me. I’m getting ready to bring this outside and Office Space it!!!

Any help I can get from anyone would be greatly appreciated!! I think once I do fix this , I am going to sell it. Can’t take this anymore!
Post edited by KennethSwauger on

Comments

  • Jon_TJon_T Posts: 2
    Wow 22 views and not 1 single response?! I must be right with my original thinking. Take this pile of junk back to BB and get something else!
  • KennethSwaugerKennethSwauger Moderator Posts: 6,647
    Hello,
    Sorry you're having a problem. I'll ask a friend of mine, at Polk, to contact you via email.
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
  • mlistens03mlistens03 Posts: 2,230
    Jon_T wrote: »
    Wow 22 views and not 1 single response?! I must be right with my original thinking. Take this pile of junk back to BB and get something else!

    This forum is more for the users of Polks gear, and there aren’t many staff members commonly online other than Ken who posted above. They will get you in touch with Polks CS, which from my experience is best in the business!
    Micah
    Main system: Technics SL3200, Shure M97xE, Lafayette LR1100 for phono and tuner, NAD C352, Boston Acoustics VR 2, Velodyne VA-907, generic ICs, and BJC Belden speaker cables.

    Desktop: Dell Precision 690 running iTunes, Yamaha RX-v665, Monitor Audio R90s, Boston PV500, generic ICs and speaker cables.
    I've always thought the goal of high-end audio was not to have your neighbors bang on the wall and say, 'Turn that darn music down' but to have your neighbors bang on the wall and say, 'Tell your friends to go home and you can practice later this week'.
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