Magnifi Max freezes

Sometimes my Magnifi Max is unresponsive and displays 3 white lights and 1 red. This happens once a week or so.

If I power cycle it solves the problem. Sometimes on startup it displays one flashing white light, the after a few seconds two flashing white lights, then after a few more seconds three flashing white lights, then four etc.. It looks like it is loading or updating but this isn't mentioned in the instructions.

Any help?

Comments

  • k_koro
    k_koro Posts: 3
    How is it possible that Polk has a thread on their own website called CUSTOMER SERVICE yet can't even respond to a simple question within 5 days?
  • Clipdat
    Clipdat Posts: 12,560
    Good question. It's unfortunate, but they don't seem to have an active official online presence on the forum to address customer support request posts.

    Sorry man. All I can suggest is that you give them a call at their main customer support telephone number 1-800-377-7655 select option 1.
    k_koro wrote: »
    How is it possible that Polk has a thread on their own website called CUSTOMER SERVICE yet can't even respond to a simple question within 5 days?