Polk Magnifi Sound Bar suddenly stopped working

Comments

• KennethSwauger Moderator Posts: 6,462

  January 2017

  Hello,
  Welcome to Polk's forum, sorry you're having a problem. I believe the only thing you can try is to after switching off the AC power selectors on the soundbar and the subwoofer, then unplug the power supplies for both. Wait a few minutes then re-plug the power supplies and switch the AC selectors on. Hopefully this will get everything working again.
  If not, telephone Polk's CS department at: 1-800-377-7655 select option 1, they should be there this weekend.
  Regards, Ken

  "And the house you live in will never fall down
  If you pity the stranger who stands at your gate" G.Lightfoot
  

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• espolee Posts: 2

  January 2017

  Yes, so taking it off the wall and pulling the cords out for a minute and reconnecting worked.... The universal fix it for electronics. Thanks! Maybe this will help someone with the same problem.

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• KennethSwauger Moderator Posts: 6,462

  January 2017

  That's great, I'm glad it's working.

  "And the house you live in will never fall down
  If you pity the stranger who stands at your gate" G.Lightfoot
  

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• GeneW Posts: 1

  February 2017

  Same problem with mine...hit mute to take a 10 minute phone call then sound bar would not resume. Will attempt this fix

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• jamie87 Posts: 2

  November 2017

  My new Polk signa S1 won't change between modes. Brand new out of the box. The only buttons that work are volume and it seems to be stuck on optic cable mode. Any ideas?

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• polknation Posts: 1

  November 2017

  Hi, I've bought a Polk Audio Magnifi one 250 W six month ago and the subwoofer's started making noise and turning on and off sometimes without any reason why. I had plugged off and resync, it hasn't worked though

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• lucygirl Posts: 1

  February 3

  Why does the system work sometimes. It not other?

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• slope31 Posts: 1

  April 27

  For some reason my sound bar muted on certain channels the led light to the left turns green and then it mutes, I can change the channel nd the change it back and it unmutes

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• myerspat Posts: 1

  May 6

  Polk DSB1 sound comes in and out on blue tooth. Suggestions on how to fix?

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• smgomes Posts: 1

  May 20

  hi, I'm from Brazil. I've bought a Polk Audio Magnifi one month ago, after first use the soundbar won't respond to anything. I had plugged off and resync, it hasn't worked though. The problem is that the product warranty is not global and I am outside the US. What if I try to connect on the internet? Any suggestion. Tks a lot. Sergio from Brazil.

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• KennethSwauger Moderator Posts: 6,462

  May 21

  Hello,
  I would recommend sending an email to: [email protected] explaining your situation.

  "And the house you live in will never fall down
  If you pity the stranger who stands at your gate" G.Lightfoot
  

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