Polk5000 with subwoofer and FR1 with sub

I have a Polk 5000 system with subwoofer. My sub un synced from the soundbar and the soundbar sync light doesn't go on when I tried to re sync the sub. The sub will flash green then go solid red. I also have a Polk FR1 system with sub. And I have to hold down the power on/off button when I turn it on. It doesn't turn on with the remote. It will turn off and do everything else.

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 6,462
    Hello,
    Welcome to Polk's forum. With the 5000 bar try unplugging the AC power cords for both the sub and the bar. Set both on/off switches to off then wait a few minutes plug both AC cords in and switch on the on/off selectors. Hopefully this will reset the two units and they will lockup.
    It might be best to call Polk at 1-800-377-7655 select option 1 and they should send you a new remote for the FR1 problem.
    Cheers, Ken
    "And the house you live in will never fall down
    If you pity the stranger who stands at your gate" G.Lightfoot
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