Polk Surroundbar 4000 - No remote function

My Polk Surroundbar 4000 does not receive the signals from the remote, either the included remote or any remote that I have tried to use with the learn function. Does anyone know exactly where the receiver is located?
Thanks

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 5,883
    Hello,
    Welcome to Polk's forum, I'm sorry there's a problem with the 4000's remote. I don't know precisely where the remote receiver is located, but usually it is in the center of the front grille area near the bottom. I would recommend giving Polk's CS department a call on Monday at 1-800-377-7655 select option 1 and they'll help you get things working.
    Regards, Ken
    Old adage: "Attach enough feathers and you can get anything to fly."
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!