HDTracks disappointing issue

BlueFoxBlueFox Posts: 9,842
I have been buying downloads from HDTracks for a couple of years now, and have spent a good amount of money there. One reason why is I periodically would get discount coupons via email. Last week it occurred to me that I had not received a coupon in a while, so I inquired if they stopped that program. I was told that the program was still in place, but I had unsubscribed from it.

While I do not remember doing that, I did unsubscribe from some other emails a month or so ago. Apparently, one of those emails was tied to HDTracks. Oh well, we all make mistakes.

So, I asked them to subscribe me, and the answer was no. They said I had to subscribe again with another email address. My reply was that makes no sense. Why should I have to get a second email address just to get onto a list? If one can unsubscribe then one should be able to subscribe again. Sorry, they said. That is the way it is.

So, no more HDTracks purchases from me. Time to start using Super HighRez for downloads.
Bud

Lumin S1
Sony XA-5400ES SACD
Pass XP-22 pre, X600.5 amps
Magico S5 MKII Mcast Rose speakers, SPOD spikes

Shunyata Triton v3/Typhon for source, Denali 2000 (2) for amps
Shunyata Sigma XLR analog ICs, Sigma speaker cables
Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
Three 20 amp circuits.

Comments

  • afterburntafterburnt Posts: 4,313
    sounds stupid enough to me.
    Parlor: ifi iDSD Micro*Yamaha RX-A2030*Parasound Halo P5*Parasound Halo A-31*Parasound 2250v2*Emotiva XPA-200 Gen1*LSiM707 Fronts*LSiM706c Center*LSiM702f/x Surrounds*Monitor70 Series II Rears*Monitor40 Series II Presence*SVS PB2000 Sub X2*OPPO BDP-103D*Sony PS3*Samsung-55" LED 1080p Smart 3D HDTV UN55H7150AFXZA*TEAC TN-300*Wireworld Solstice cables* Wireworld Stratus power cables*Blue Jeans Cable LC-1's IC's*BJC Silver-Plated IC's* Bens Silver IC's

    Dungeon: Dancer Mini-Two Diamond*Auralic Aries Mini*Dayens Ampino Preamp*Dayens Ampino Monoblocks*North Star Intenso DAC*Wireworld Oasis cables*Wireworld Oasis IC's*Wireworld Aurora power cables*IFI nano IDSD bl*Pangea Silver USB*Cambridge CXU*

    Panamax MR5100*Panamax M8-AV-PRO*Furman PST-2+6

    Headgear: Sennheiser HD 558*Audio-Technica ATH-M40x*Sennheiser HD 598 Cs*Audio-Technica ATH-MSR7*Philips SHP9500S* Sennheiser 6xx

    Hello Kitty boombox

    Spare sortta: Usher N-6361* ifi iDsd nano*Marantz 1504* RX-A1040*Emotiva XPA-1L Gen2 X2*Emotiva XPA-3 Gen2*CSiA6 Center*Monitor40 Series II*SVS PB1000 Sub*Sony BDPS6500 Blu-ray player*POS 37" LCD*Douglas Connection Furez 12 AWG 2 Conductor*Blue Jeans Cable LC-1's IC's*Samsung BD-H5900 3D Blu-Ray*Usher N-6361


    Self Control is over rated.
    Mr. Sharpe wrote: »
    Meh these were extra $70 as an open box item so it didn’t much to me either way:)

  • BlueFoxBlueFox Posts: 9,842
    Well, they just sent me a private coupon good for three weeks with 20% off storewide. I guess I will stock up on some metal albums I have been meaning to get.
    Bud

    Lumin S1
    Sony XA-5400ES SACD
    Pass XP-22 pre, X600.5 amps
    Magico S5 MKII Mcast Rose speakers, SPOD spikes

    Shunyata Triton v3/Typhon for source, Denali 2000 (2) for amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • squeaky wheel :)
    Studio 2 equipment;
    Yamaha a-s2100 Amp, CD-2100 CD player, T-S500 tuner
    Loudspeakers: Harbeth p3esr, Polk RT7
    Cables: Aural Harmony Sonnet Interconnect II, WireWorld Equinox 7 speaker,
    Black Cat silverstar 75 ohm digital, Signal Digital Power Cord, PS Audio Perfect Wave AC-3,
    Pangea SE14, Voltz supplied interconnects
    Optional: Arcam DV88 DVD/CD (HDCD) player, Polk SDS-400 speakers
  • BlueFoxBlueFox Posts: 9,842
    Downloading $210 before discount, which is $42. Not bad.

    I like HDTracks, but not being able to get back onto the discount email distribution list is just poor, poor, software design. They said it was bought from some 3rd party. I wonder if it was Vanilla. :)

    Bud

    Lumin S1
    Sony XA-5400ES SACD
    Pass XP-22 pre, X600.5 amps
    Magico S5 MKII Mcast Rose speakers, SPOD spikes

    Shunyata Triton v3/Typhon for source, Denali 2000 (2) for amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • afterburntafterburnt Posts: 4,313
    afterburnt wrote: »
    sounds stupid enough to me.

    Cool they are trying to make right on a stupid assed policy
    Parlor: ifi iDSD Micro*Yamaha RX-A2030*Parasound Halo P5*Parasound Halo A-31*Parasound 2250v2*Emotiva XPA-200 Gen1*LSiM707 Fronts*LSiM706c Center*LSiM702f/x Surrounds*Monitor70 Series II Rears*Monitor40 Series II Presence*SVS PB2000 Sub X2*OPPO BDP-103D*Sony PS3*Samsung-55" LED 1080p Smart 3D HDTV UN55H7150AFXZA*TEAC TN-300*Wireworld Solstice cables* Wireworld Stratus power cables*Blue Jeans Cable LC-1's IC's*BJC Silver-Plated IC's* Bens Silver IC's

    Dungeon: Dancer Mini-Two Diamond*Auralic Aries Mini*Dayens Ampino Preamp*Dayens Ampino Monoblocks*North Star Intenso DAC*Wireworld Oasis cables*Wireworld Oasis IC's*Wireworld Aurora power cables*IFI nano IDSD bl*Pangea Silver USB*Cambridge CXU*

    Panamax MR5100*Panamax M8-AV-PRO*Furman PST-2+6

    Headgear: Sennheiser HD 558*Audio-Technica ATH-M40x*Sennheiser HD 598 Cs*Audio-Technica ATH-MSR7*Philips SHP9500S* Sennheiser 6xx

    Hello Kitty boombox

    Spare sortta: Usher N-6361* ifi iDsd nano*Marantz 1504* RX-A1040*Emotiva XPA-1L Gen2 X2*Emotiva XPA-3 Gen2*CSiA6 Center*Monitor40 Series II*SVS PB1000 Sub*Sony BDPS6500 Blu-ray player*POS 37" LCD*Douglas Connection Furez 12 AWG 2 Conductor*Blue Jeans Cable LC-1's IC's*Samsung BD-H5900 3D Blu-Ray*Usher N-6361


    Self Control is over rated.
    Mr. Sharpe wrote: »
    Meh these were extra $70 as an open box item so it didn’t much to me either way:)

  • NightfallNightfall Posts: 7,414
    edited June 2017
    I could forward you the emails I get if you want, PM me your email address.
    afterburnt wrote: »
    They didn't speak a word of English, they were from South Carolina.
  • BlueFoxBlueFox Posts: 9,842
    Great. Thank you.
    Bud

    Lumin S1
    Sony XA-5400ES SACD
    Pass XP-22 pre, X600.5 amps
    Magico S5 MKII Mcast Rose speakers, SPOD spikes

    Shunyata Triton v3/Typhon for source, Denali 2000 (2) for amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • mdaudioguymdaudioguy Posts: 4,319
    Yeah, that's just stupid on their part. On the other hand, I probably have something like 6 different email addresses, so no problem giving them a different one...
    7.1 - polk RTi10 x 3 (LCR) : FXi3 x 2 : RTi4 x 4 : Sunfire SDS-12 : Yamaha Aventage RX-A2040 : Adcom GFA-7500 : Squeezebox Touch : DIRECTV : Roku SE : Panasonic PT-AX200U PJ @ 120"
    5.1 - Definitive Technology ProMonitor 800 x 4 : ProCenter 1000 : Klipsch Sub-10 : Pioneer Elite SC-91: DIRECTV : LG OLED55B6P : Roku Premiere+
    Garage Duty - polk Monitor 10s : Pioneer A-717 Integrated Amp : Squeezebox Classic
  • BlueFoxBlueFox Posts: 9,842
    So do I. It's a principle type of thing.
    Bud

    Lumin S1
    Sony XA-5400ES SACD
    Pass XP-22 pre, X600.5 amps
    Magico S5 MKII Mcast Rose speakers, SPOD spikes

    Shunyata Triton v3/Typhon for source, Denali 2000 (2) for amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • Computers don't have principles
    yet.
    Studio 2 equipment;
    Yamaha a-s2100 Amp, CD-2100 CD player, T-S500 tuner
    Loudspeakers: Harbeth p3esr, Polk RT7
    Cables: Aural Harmony Sonnet Interconnect II, WireWorld Equinox 7 speaker,
    Black Cat silverstar 75 ohm digital, Signal Digital Power Cord, PS Audio Perfect Wave AC-3,
    Pangea SE14, Voltz supplied interconnects
    Optional: Arcam DV88 DVD/CD (HDCD) player, Polk SDS-400 speakers
  • dragon1952dragon1952 Posts: 4,360
    afterburnt wrote: »
    afterburnt wrote: »
    sounds stupid enough to me.

    Cool they are trying to make right on a stupid assed policy

    Only thing is, they offer those 20% discounts quite often anyway :^ /
    ____________________________
    2 channel - Parasound A21 amp, PS Audio DirectStream, Intona USB Isolator, Asus EEEBox running JRiver, Tom Tutay modded EE Minimax pre, Furman Elite 15 Pfi power conditioner, Martin Logan Electromotion ESL speakers, Kimber 4TC speaker wire, Gabriel Gold Reflection V2 IC's, VH Audio Flavor 4 x 2, Flavor 2 and Pepster power cords
    Computer - Windows 7/JRiver, Grant Fidelity TubeDac 11, Fostex PMO.4n monitors
  • voltzvoltz Posts: 4,911
    dragon1952 wrote: »
    afterburnt wrote: »
    afterburnt wrote: »
    sounds stupid enough to me.

    Cool they are trying to make right on a stupid assed policy

    Only thing is, they offer those 20% discounts quite often anyway :^ /

    true here a 20percent off going on right now
    http://store.acousticsounds.com/superhirez
    2 ch- Polk CRS+ * Vincent SA-31MK Preamp * Vincent Sp-331 Amp * Marantz SA8005 SACD * Project Xperience Classic TT * Sumiko Blue Point #2 MC cartridge

    HT - Polk 703's * NAD T-758 * Adcom 5503 * Oppo 103 * Samsung 60" series 8 LCD
  • BlueFoxBlueFox Posts: 9,842
    Now that I can't get notices from HD Tracks, unless the email is forwarded to me, I will be using Super Hi Rez.
    Bud

    Lumin S1
    Sony XA-5400ES SACD
    Pass XP-22 pre, X600.5 amps
    Magico S5 MKII Mcast Rose speakers, SPOD spikes

    Shunyata Triton v3/Typhon for source, Denali 2000 (2) for amps
    Shunyata Sigma XLR analog ICs, Sigma speaker cables
    Shunyata Sigma HC (2), Sigma Analog, Sigma Digital, Z Anaconda (3) power cables

    Mapleshade Samson V.3 four shelf solid maple rack, Micropoint brass footers
    Three 20 amp circuits.
  • voltzvoltz Posts: 4,911
    I buy all my Hi Rez files from them and my Vinyl unless Music Direct has a much better deal.
    2 ch- Polk CRS+ * Vincent SA-31MK Preamp * Vincent Sp-331 Amp * Marantz SA8005 SACD * Project Xperience Classic TT * Sumiko Blue Point #2 MC cartridge

    HT - Polk 703's * NAD T-758 * Adcom 5503 * Oppo 103 * Samsung 60" series 8 LCD
  • codycatalistcodycatalist Posts: 1,326
    Unsubbing via email and then emailing that same address can break some laws technically. I can see why they would just say get a new address to avoid possible issues even if they add you back in. Would cause the wrong eyes to look at them for CAN-SPAM Act violations.
    Living room

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    "Temptation is the manifestation of desire which equals necessity." - Mikey081057
    " I have always had a champange taste with a beer budget" - Rick88
  • JaybeezJaybeez Posts: 623
    When this sort of thing happens to me, I let my wife (we call her The Fixer) handle it. She's polite, but firm. By the time she's finished with (fill in the blank) they all wish they had dealt with me, as it would have been far cheaper.
    If you have any Dutch women in your life, turn them loose on HDTracks (which I use BTW) and you'll be in fine shape.
    Living Room (HT):Denon AVR X-3000 ; LSiM 703 ; LSiM 704C ; FXi4s ; Sub – Rhythmik F12SE

    2 Channel Studio: Marantz PM8004 Integrated ; Marantz SA8004 ; Music Hall MMF 7.3TT w/Ortofon Bronze; Schiit Bifrost DAC ; Ascend Acoustics Sierra 2s ; Polk PSW 350 Sub

    "And these children that you spit on, as they try to change their worlds, are immune to your consultations. They're quite aware of what they're going through."
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