Magnifi One randomly increase volume level by itself

I have a Polk Magnifi One that is connected via optical to a Samsung TV. At random, the soundbar volume level increases on its own. This happens when watching from both my Minix android box and my Bell digital cable receiver. I also use a Harmony 650 remote. So the issue is either with the soundbar or the Harmony. Anyone else experience this issue?

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 5,884
    Hello,
    Welcome to Polk's forum. It might have to do with the programming instructions learned by the soundbar. As a test, place the bar in the standby mode, the LED will be amber colored. Then touch the "learn" button for a couple of seconds, the LED will blink. This will remove any learned instructions with just the supplied remote controlling the bar. See if the changing volume remains a problem.
    Cheers, Ken
    Old adage: "Attach enough feathers and you can get anything to fly."
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