HORRIBLE SYSTEM!!!
I bought the SB1 sound bar and two S2 speakers. They are fine but the app is horrible. Constantly loses speakers that need to be reinstalled. Many times won't let me play multiple speakers. Have to uninstall and reinstall speakers and app. Usually takes at least one hour. The incredibly cheap remote breaks. I have been through two so far. Technical assistance is no help. The system doesn't work following their instructions and they don't know why. Just when it finally works properly for more than one day Polk requires a system update and then the system fails again. Unless you enjoy being a beta tester for their failed app do not buy this system.
0
Comments
Welcome to Polk's forum, I'm sorry you're having a problem. Let me forward this to someone in Polk's CS department for help.
Regards, Ken
— Christopher Hitchens
My bad, but I don't have any problem of using the app with my SB1 for months. Better to call for support.
— Christopher Hitchens