Wire missing.

I just purchased a Polk Magnifi sound bar at Best Buy... And it was missing a power supply cable. I went back and they informed me that they did not sell the power cable by itself. I'm satisfied with the sound of the sound bar because I have someone else who owns the sound bar. Best buy told me to contact Polk audio directly to see if I can get the proper cable I need. PLEASE IF ANYONE CAN HELP. I need a 24 v 2.5 Amp cable for my Polk sound bar. I look forward to buying more sound bars from Polk. Amazing Quality.

Answers

  • nooshinjohnnooshinjohn Posts: 17,449
    Did you buy an open box or new? If new, return it and get a different one. If not, Polk CS is the best. Just reach out to them and they will be happy to assist in any way they can.
    The Gear... Carver "Statement" Mono-blocks, TriangleArt Reference SE with PS Audio NuWave Phono converter, Walker Precision Motor Drive, ClearAudio Stradivari v2 cartridge and Origin Conquerer Mk3c tonearm, Polk Audio "Signature" Reference Series 1.2TL with complete mods, Pass Labs X1 two channel preamplifier Signed by Poppa himself, PS Audio PerfectWave DAC MkII, Krell Evolution 525a CD Player, Pioneer Elite SC-65, Oppo UDP-205 Blu-ray , Sony XBR70x850B 4k, Polk audio AB700/800 "in-wall" surrounds

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