Soundbar connected through optical cuts out

I've got the Polk Magnifi One. Worked fine for about 12 hours.

I've got it connected with an optical cable wired straight to my TV. The stock optical cable only works if I physically push and hold the connection point. Third party cables don't work at all as they just don't seem to insert into the sound bar. The sheathing just gets in the way.

Bluetooth audio works fine and the optical connection works fine until it decides to cut out.

Is there a cable out there that fits into this thing properly?

Best Answer

  • KennethSwaugerKennethSwauger Moderator Posts: 5,875
    Accepted Answer
    Hello,
    Contact Polk's CS department at 1-800-377-7655 select option 1. They'll send you whatever you need to make it work correctly.
    Regards, Ken
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!