Customer Service

Do not make the same mistake I did....purchasing Polk products! Their customer service is non-exsistent...1st call, on hold for 30 minutes before I could talk to anyone. 2nd call, hung up on at 5:00pm then they were closed for the day. 3rd call, I'm currently on hold for 36 minutes while they find a work around. By the way this is my second soundbar the original bar worked for a week or so before the remote no longer worked. They sent a replacement bar which does the exact same thing. I just hope the distributor is a little more stand up than Polk concerning a return. Buyer beware

Comments

  • la2vegasla2vegas Posts: 1,611
    Here we go again. There had been some negative comments regarding customer service in the not too recent past, but none lately. I was hoping that things had turned for the better.
  • rooftop59rooftop59 Posts: 3,416
    Pm @KennethSwauger

    He's the man that can help you!
  • phantomjimphantomjim Posts: 1
    Hi, I'm upgrading my system.ok have a hyahama 2015 year reciever, 500 amp. I am getting t-50 towers, and t-30 center, I need a set of bookshelf speakers for sourround, they need to be 6 ohms, to match my other speakers, including my subwolfer, a 10in 6amp. Do you have à set of bookshelf that are 6 ohm? All that I have seen are 8ohm.
  • pitdogg2pitdogg2 Posts: 6,614
    Why do they need to be 6 ohm? 8 ohm would be an easier load, would it not?
  • rooftop59rooftop59 Posts: 3,416
    phantomjim wrote: »
    Hi, I'm upgrading my system.ok have a hyahama 2015 year reciever, 500 amp. I am getting t-50 towers, and t-30 center, I need a set of bookshelf speakers for sourround, they need to be 6 ohms, to match my other speakers, including my subwolfer, a 10in 6amp. Do you have à set of bookshelf that are 6 ohm? All that I have seen are 8ohm.

    Welcome to club Polk!

    I am not sure why you think the t-series is 6 ohm. 8 ohm all around. Get the t-15s and ur set!
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