Polk auto soundbar / harmony copanion

NumNum Posts: 1
edited November 2016 in Technical/Setup
I have the harmony companion remote and have TV, cable, DVD, and the soundbar 6000 all programed. The problem is the sound bar still won't work harmony didn't learn the off and on and volumes so I manually programed ect. Still won't shut off or volumes. Is this because the remote is radio waves? I even tried to make the bar learn by the learn button and going threw the steps still didn't work? Any help will be appreciated thx.

Comments

  • KennethSwaugerKennethSwauger Moderator Posts: 5,990
    Hello,
    Welcome to Polk's forum. The usual procedure is to use the TV's remote (providing it is an IR type) to program the Polk. Then anything that can control the TV will also control the soundbar. For additional information contact Polk's CS department at: 1-800-377-7655 select option 1.
    Regards, Ken
    "Passion is inversely proportional to the amount of real information available", G. Benfield
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