Lsi7 damaged in shipping - can they be fixed?

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J_Roc
J_Roc Posts: 15
in DIY, Mods & Tweaks
I just received a pair of Lsi7's. And.... One of them was damaged in shipping :(

It looks like the screws completely ripped out of the plastic faceplate that holds the tweeter. Does anyone know if I can easily repair these? I saw a parts sticky thread at the top of this subforum, but it looks to be mostly capacitors and other electrical components.

I'm posting this from my phone. I'll follow-up with pictures once I get to my computer. Thanks to anyone that can provide help!
Setup #1 --> Polk Lsi15 & Parasound HCA1500a; CHT CS18.1 & Dayton SA1000
Setup #2 --> Polk Lsi9 & Adcom GFA-2535; 2 custom sealed cabinets w/Dayton RSS315HF-4 drivers & Crown XLS1500
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  • J_Roc
    J_Roc Posts: 15
    edited January 2016
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    w4m9j1cn9vdg.jpg
    czwoamn423od.jpg

    Setup #1 --> Polk Lsi15 & Parasound HCA1500a; CHT CS18.1 & Dayton SA1000
    Setup #2 --> Polk Lsi9 & Adcom GFA-2535; 2 custom sealed cabinets w/Dayton RSS315HF-4 drivers & Crown XLS1500
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  • BlueMDPicker
    BlueMDPicker Posts: 7,569
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    Put washers on screws?
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  • J_Roc
    J_Roc Posts: 15
    edited January 2016
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    That could work, especially if I keep the grill on.

    Does anyone know if I can order a new face-plate for the tweeter?
    Setup #1 --> Polk Lsi15 & Parasound HCA1500a; CHT CS18.1 & Dayton SA1000
    Setup #2 --> Polk Lsi9 & Adcom GFA-2535; 2 custom sealed cabinets w/Dayton RSS315HF-4 drivers & Crown XLS1500
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  • BlueMDPicker
    BlueMDPicker Posts: 7,569
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    J_Roc wrote: »
    That could work, especially if I keep the grill on.

    Does anyone know if I can order a new face-plate for the tweeter?

    Put washers on both tweeters, make them look "stock". B)

    Polk CS can undoubtedly answer the face plate question. Contact info
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  • westmassguy
    westmassguy Posts: 6,850
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    If the back of the plastic faceplate is making contact with the outer ring of the magnet assembly, I'd be inclined to glue it in place. Dry fit the parts, and see if everything fits back together. If they do, some heavy bodied cyanoacrylate or epoxy would probably work. I wouldn't use a solvent based glue, as it may melt the plastic parts.
    Home Theater/2 Channel:
    Front: SDA-2ATL forum.polkaudio.com/discussion/143984/my-2as-finally-finished-almost/p1
    Center: Custom Built forum.polkaudio.com/discussion/150760/my-center-channel-project/p1
    Surrounds & Rears: Custom Built forum.polkaudio.com/discussion/151647/my-surround-project/p1
    Sonicaps, Mills, RDO-194s-198s, Dynamat, Hurricane Nuts, Blackhole5
    Pioneer Elite VSX-72TXV, Carver PM-600, SVS PB2-Plus Subwoofer

    dhsspeakerservice.com/
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  • mikeyb128
    mikeyb128 Posts: 2,885
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    That sucks man. Makes me
    Wonder what the Fock happens in transit. No wait, I've seen ace Ventura. Ok I don't think I want to know actually. I would order another tweeter, but that's just me, I'm not into jimmy rigging it back together.
    2 channel:
    Bryston 4B3, Bryston BDA3, Cary SLP05, Shanling CDT1000SE with parts conneXion level 2 mods, Nottingham analogue ace space 294, soundsmith Carmen MKii, Zu DL103 MKii, Ortofon MC 20 MKii, Dynavector XX2 MKii, Rogue Audio Ares, Core power technologies balanced power conditioner, Akiko Corelli power conditioner with Akiko Audio HQ power cable, Nordost heimdall 2, Frey 2, interconnects, speaker and power cables, Focal Electra 1028 BE 2, Auralic Aries Femto, Black diamond racing cones, ingress audio level 1 roller blocks, JL Audio E110 with Auralic subdude, Primacoustics room treatments.
    Theater:
    Focal Aria 926,905,CC900, SVS PB ultra x2. Pioneer Elite SC85, Oppo BDP93, Panamax M5400PM, Minix neox6, Nordost Blue heaven LS power cables.

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  • rooftop59
    rooftop59 Posts: 7,976
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    The problem is that those tweets r expensive, and could ruin whatever deal be got. Hopefully shipping insurance kicks in and then he can buy a new tweet.
    Living Room 2.2: Usher BE-718 "tiny dancers"; Dual DIY Dayton audio RSS210HF-4 Subs with Dayton SPA-250 amps; Arcam SA30; Musical Fidelity A308; Sony UBP-x1000es; Squeezebox Touch with Bolder Power Supply
    Game Room 5.1.4:     Denon AVR-X4200w; Sony UBP-x700; Definitive Technology Power Monitor 900 mains, CLR-3000 center, StudioMonitor 350 surrounds, ProMonitor 800 atmos x4; Sub - Monoprice Monolith 15in THX Ultra
    Bedroom 2.1    Cambridge Azur 551r; Polk RT25i; ACI Titan Subwoofer
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  • J_Roc
    J_Roc Posts: 15
    edited January 2016
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    The tweeter looks to be undamaged. I'm considering epoxy or abs cement to try and fix it. It was a clean break on all the mounting points of the plastic faceplate.

    The seller has started a claim with USPS, and has asked me to keep all damaged components and shipping materials intact. We'll see if USPS comes through with insurance coverage.

    I'll also call Polk CS, as recommended earlier in this thread, to see what a new mount/faceplate costs.
    Setup #1 --> Polk Lsi15 & Parasound HCA1500a; CHT CS18.1 & Dayton SA1000
    Setup #2 --> Polk Lsi9 & Adcom GFA-2535; 2 custom sealed cabinets w/Dayton RSS315HF-4 drivers & Crown XLS1500
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  • J_Roc
    J_Roc Posts: 15
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    mikeyb128 wrote: »
    That sucks man. Makes me
    Wonder what the Fock happens in transit. No wait, I've seen ace Ventura. Ok I don't think I want to know actually. I would order another tweeter, but that's just me, I'm not into jimmy rigging it back together.

    Hilarious! I love that scene!
    Setup #1 --> Polk Lsi15 & Parasound HCA1500a; CHT CS18.1 & Dayton SA1000
    Setup #2 --> Polk Lsi9 & Adcom GFA-2535; 2 custom sealed cabinets w/Dayton RSS315HF-4 drivers & Crown XLS1500
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  • Inspector 24
    Inspector 24 Posts: 1,308
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    So...the weight of the tweeter was enough to rip it from it's mounting holes when the impact happened? I'd be looking close for other structural damage to the cabinets, drivers, crossover boards etc...

    I'd be filing a claim right away. With UPS (though the shipper probably has to) and with PayPal if the seller doesn't get right on helping you to get it paid for.

    In my experience dealing with UPS, Paypal/Ebay claims they've always been very all or nothing, don't go for repair prices, go for total loss of product. Simply say the item was damaged during shipping and provide the pictures.
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  • J_Roc
    J_Roc Posts: 15
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    Thank you for the tip. I think the seller filed for the full value of what I paid. I'll double check to ensure that now.
    Setup #1 --> Polk Lsi15 & Parasound HCA1500a; CHT CS18.1 & Dayton SA1000
    Setup #2 --> Polk Lsi9 & Adcom GFA-2535; 2 custom sealed cabinets w/Dayton RSS315HF-4 drivers & Crown XLS1500
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  • F1nut
    F1nut Posts: 49,801
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    Inspector 24 wrote: »
    In my experience dealing with UPS

    It was the USPS, not UPS. They handle claims very differently.

    Political Correctness'.........defined

    "A doctrine fostered by a delusional, illogical minority and rabidly promoted by an unscrupulous mainstream media, which holds forth the proposition that it is entirely possible to pick up a t-u-r-d by the clean end."

    President of Club Polk

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  • Inspector 24
    Inspector 24 Posts: 1,308
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    Aaahh, read that too fast. Have never dealt with USPS claims.

    But PayPal, don't wait to initiate a claim if things go sour.
    Up
    LSi15 LSiC - RX-V3000

    Down
    LSiM707 - 706c - 702f/x - Dual HSU VTF-15H Mk2
    Parasound HCA-3500 - HCA-2003A - Marantz SR7005
    Sim2 D60 - Dragonfly 106" Panny 500

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  • J_Roc
    J_Roc Posts: 15
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    Problem solved. Seller is paying for return shipping and is going to give a full refund.

    I also went ahead and picked up some LsiFX's instead of getting another pair of Lsi7's.
    Setup #1 --> Polk Lsi15 & Parasound HCA1500a; CHT CS18.1 & Dayton SA1000
    Setup #2 --> Polk Lsi9 & Adcom GFA-2535; 2 custom sealed cabinets w/Dayton RSS315HF-4 drivers & Crown XLS1500
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  • Inspector 24
    Inspector 24 Posts: 1,308
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    Awesome. Hopefully usps takes care of him.
    Up
    LSi15 LSiC - RX-V3000

    Down
    LSiM707 - 706c - 702f/x - Dual HSU VTF-15H Mk2
    Parasound HCA-3500 - HCA-2003A - Marantz SR7005
    Sim2 D60 - Dragonfly 106" Panny 500

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  • K_M
    K_M Posts: 1,627
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    That is scary looking :'(
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