Kudos To Parasound Service

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Sent my P5 in for a warranty repair. Parasound received it last Friday afternoon and unit was repaired and shipped the following Monday. I just received it, and it is back in operation. Can't ask for any quicker no hassle service than this. The whole process was quick, slick and uneventful, just how it should be. I will have to pour a tall glass of Parasound Kool-Aid this evening.
2 channel: Anthem 225 Integrated amp; Parasound Ztuner; TechnicsTT SL1350; Vincent PHO-8 phono pre; Marantz CD6005 spinner; Polk SDA2BTL's; LAT International speaker cables, ZU Mission IC's and power cables all into a PS Audio Dectet Power center.

Other; M10 series II, M7C's, Hafler XL600 amp, RB-980BX, Parasound HCA-1500 amp , P5 preamp, all in storage. All vintage Polk have had crossover rebuilds and tweeter upgrades.

The best way to predict the future is to invent it.

It is imperative that we recognize that an opinion is not a fact.

Imagine making politics your entire personality.

Comments

  • Mikey081057
    Mikey081057 Posts: 7,127
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    I think I will join you and may have more than 1 kool aid... good to hear!
    My New Year's resolution is 3840 × 2160

    Family Room| Marantz AV7704| Usher Dancer Mini - 2 DMD Mains |Usher Dancer Mini-x DMD's Surrounds | Usher BE-616 DMD Center | SVS Ultra Rear Surrounds | Parasound Halo A21 | Parsound Halo A52+ | MIT Shotgun S3's | Dual SVS SB 4000 Ultras | Oppo UDP 203 | Directv Genie HD DVR | Samsung 75" Q8 QLED | PSAudio Stellar GCD | Mytek Brooklyn DAC+ | Lumin U1 Mini | HP Elite Slice PC | ROON'd for life |

    ManCave: HT:Polk LSiM 706VR3 LSiM 703's LSiM 702's|| Marantz AV7002 AV PrePro Sunfire TGA-7401| Sony PS4 Pro| Sony PS4 Pro|SVS PB13 Ultra| Oppo UDP 203 | Music Hall MMF 5.3se TT w/ Soundsmith Carmen | Samsung 55" SUHD TV | Sony PS4

    Patio | Polk Atrium 8's | Yamaha R-N303BL |

    Office BlueSound Node| KEF LS50 | Peactree Nova 125SE |

    Bedroom | Focal 905's | Chromecast Audio |

    Garage | Polk Monitor 5B's

    Closet Yamaha M80 | 2 Polk MP3K subs| Yaqin MC100B with Shuguang Treasures KT 88's & CV181Z's | Tesla E83CC's | Marantz 2252B | Marantz 2385 |Polk SDA SRS 2.3 | LSiM 705's |
  • gudnoyez
    gudnoyez Posts: 8,066
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    Where did Parasound have you send it?
    Home Theater
    Parasound Halo A 31 OnkyoTX-NR838 Sony XBR55X850B 55" 4K RtiA9 Fronts CsiA6 Center RtiA3 Rears FxiA6 Side Surrounds Dual Psw 111's Oppo 105D Signal Ultra Speaker Cables & IC's Signal Magic Power Cable Technics SL Q300 Panamax MR4300 Audioquest Chocolate HDMI Cables Audioquest Forest USB Cable

    2 Channel
    Adcom 555II Vincent SA-T1 Marantz SA 15S2 Denon DR-M11 Clearaudio Bluemotion SDA 2.3tl's (Z) edition MIT Terminator II Speaker Cables & IC's Adcom 545II Adcom Gtp-450 Marantz CD5004 Technics M245X SDA 2B's, SDA CRS+

    Stuff for the Head
    JD LABS C5 Headphone Amplifier, Sennheiser HD 598, Polk Audio Buckle, Polk Audio Hinge, Velodyne vPulse, Bose IE2, Sennheiser CX 200 Street II, Sennheiser MX 365

    Shower & Off the beaten path Rigs
    Polk Audio Boom Swimmer, Polk Audio Urchin B)
  • motorhead43026
    motorhead43026 Posts: 3,892
    edited October 2015
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    gudnoyez wrote: »
    Where did Parasound have you send it?

    San Francisco
    2 channel: Anthem 225 Integrated amp; Parasound Ztuner; TechnicsTT SL1350; Vincent PHO-8 phono pre; Marantz CD6005 spinner; Polk SDA2BTL's; LAT International speaker cables, ZU Mission IC's and power cables all into a PS Audio Dectet Power center.

    Other; M10 series II, M7C's, Hafler XL600 amp, RB-980BX, Parasound HCA-1500 amp , P5 preamp, all in storage. All vintage Polk have had crossover rebuilds and tweeter upgrades.

    The best way to predict the future is to invent it.

    It is imperative that we recognize that an opinion is not a fact.

    Imagine making politics your entire personality.
  • Emlyn
    Emlyn Posts: 4,372
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    I had a similar experience. Once they received what I sent them for warranty repair the turnaround time was two days from when they received it to when they shipped it back out. Turned out to just be a blown main fuse. They even put it in a brand new double box. Too bad the shipping is coast to coast for me because of the cost for shipping it out there. Return shipping was free though.

    They also used to have a local repair place, but that dealer closed up shop a few years ago.
  • Upstatemax
    Upstatemax Posts: 2,623
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    Love to hear this stuff.

    Makes me glad that I own Parasound.